Administrative Support Assistant

3 weeks ago


Cardiff, Cardiff, United Kingdom Brackenberry Full time

We are seeking an experienced Administrative Support Assistant to join our team at Brackenberry Ltd. The successful candidate will be responsible for providing administrative support to our clients, including reception duties, office administration, and customer service.

Key Responsibilities:

  • Provide a physical staff presence at the Bute Park Visitor Centre to support its operation as a venue for private hire, public drop-in, education, and family activity.
  • Assist with all aspects of Reception duties, including receiving deliveries, dealing with visitors and contractors, and receiving and distribution of mail.
  • Perform routine office administration tasks, including invoicing, filing, and servicing the meeting rooms.
  • Process room hire applications and coordinate diaries to avoid clashes, offering alternative solutions to customers where possible and providing excellent customer service.
  • Provide administrative support in the organisation of meetings, record keeping, and distribution as required.
  • Support consultation with park users to obtain customer satisfaction data and help shape future developments.

Requirements:

  • Experience of using Microsoft Office.
  • Previous experience of dealing with customer enquiries face-to-face or by telephone and via email.
  • Previous experience of handling and reconciling income.
  • Previous experience of organising meetings and providing meeting support.

Please note:

  • You should be available to work immediately or at short notice.
  • You should have the right to work in the UK.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. Unless otherwise stated, all of our roles are temporary, though opening assignments can be and often are extended by clients on a longer-term basis and can sometimes become permanent.



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