Higher Administrative Support Officer

4 weeks ago


Cardiff, Cardiff, United Kingdom YUCCA RECRUITMENT AGENCY LTD Full time
About the Role:

We are seeking a highly organized and friendly Higher Clerical Assistant to cover the reception area and contribute to the efficient operation of our office-based services at YUCCA RECRUITMENT AGENCY LTD.


Key Responsibilities:
  • Cover the reception area, providing a welcoming and helpful first point of contact.
  • Answer the door entry system, meet and greet visitors, including the general public, service users, families, and other agencies.
  • Manage incoming phone calls, ensuring a professional and helpful response.
  • Update databases such as Carefirst, Paris, and SharePoint to maintain accurate and current information.
  • Collate statistical data to contribute to reporting and analysis.
  • Type and send out letters, ensuring accurate and timely communication.
  • Issue and manage petty cash for office needs.
  • Record and track Disclosure and Barring Service (DBS) checks and staff training activities.

Requirements:
  • Previous experience in a clerical or administrative role.
  • Familiarity with database management and statistical collation.
  • Effective communication skills, both written and verbal.
  • Welsh language proficiency would be advantageous.


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