Office Administration Lead

1 week ago


Cardiff, Cardiff, United Kingdom Pertemps Cardiff Full time
Job Title: Office Manager

We are seeking an experienced professional to support our Service Centre Manager in managing a dynamic team, driving business growth and maintaining high standards of customer satisfaction. The ideal candidate will have excellent leadership skills, with the ability to motivate and develop a small team.

Main Responsibilities
  • Team Leadership: Oversee the Service Centre team, ensuring alignment with company policies to maximise service centre performance.
  • Contract Compliance: Ensure adherence to contract administration procedures, maintaining exceptional standards of quality.
  • Customer Service: Provide outstanding customer service, resolving issues efficiently and effectively.
  • IT Proficiency: Computer literate with working knowledge of Microsoft Office, using technology to drive efficiency and innovation.


Benefits
  • Free parking available on site.
  • Comprehensive training provided for continuous development.
  • Annual targeted bonus scheme in place.


The estimated salary for this role is £34,000 per annum.

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