Customer Operations Learning Manager
7 hours ago
We are seeking a highly skilled Customer Operations Learning Manager to join our team at Transport for Wales. As a key member of our organisation, you will be responsible for designing and delivering high-quality learning and development programs that meet the needs of our customers and stakeholders.
The successful candidate will have excellent leadership and people management skills, with experience in designing, delivering, evaluating, and reviewing learning and development material. They will also be computer literate in Microsoft Office applications and have excellent planning and organisational skills.
We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, and a range of benefits including opportunities for career development and professional growth. If you are passionate about delivering exceptional customer experiences and have a strong background in training and development, we would love to hear from you.
-
Customer Operations Training Manager
4 weeks ago
Cardiff, Cardiff, United Kingdom Transport for Wales Full timeEqual OpportunitiesAt Transport for Wales, we value diversity and strive to create an inclusive environment where everyone can thrive. Our mission is to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking, or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably...
-
Customs Operations Manager
5 days ago
Cardiff, Cardiff, United Kingdom GE Aviation Full timeCustoms Operations Manager Job SummaryWe are looking for a highly skilled Customs Operations Manager to join our team at GE Aviation. As a key member of our customs operations team, you will be responsible for managing the classification and valuation of goods process to ensure accurate and consistent customs declarations in line with HMRC and global...
-
Customer Operations Support Manager
4 weeks ago
Cardiff, Cardiff, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a skilled and experienced Customer Operations Support Manager to join our team at Royal Mail. As a Customer Operations Support Manager, you will be responsible for overseeing the delivery operation and ensuring the smooth running of the delivery team.You will lead and inspire a team of front-line colleagues to work efficiently...
-
Operational Learning Coordinator
1 month ago
Cardiff, Cardiff, United Kingdom Companies House Full timeJob SummaryWe are seeking an experienced Operational Learning Co-ordinator to join our Knowledge and Learning team at Companies House.This is an exciting opportunity to play a key role in co-ordinating all operational learning programmes, supporting our operational teams through periods of change.The successful candidate will have a passion for providing...
-
Operational Learning Coordinator Specialist
5 days ago
Cardiff, Cardiff, United Kingdom Companies House Full timeWe are seeking an exceptional Operational Learning Coordinator to join our Knowledge and Learning team at Companies House. Located in Cardiff, this role offers a unique opportunity to contribute to the delivery of high-quality learning programs and support operational teams during periods of change.As an Operational Learning Coordinator, you will be...
-
Operations and Customer Experience Trainer
7 hours ago
Cardiff, Cardiff, United Kingdom Transport for Wales Full timeAre you a highly motivated and experienced trainer looking for a new challenge? We are seeking a Operations and Customer Experience Trainer to join our team at Transport for Wales and deliver high-quality training programs that meet the needs of our customers and stakeholders.The successful candidate will have excellent training and development skills, with...
-
Customer Service Delivery Manager
5 days ago
Cardiff, Cardiff, United Kingdom Creditsafe Full timeAbout CreditsafeCreditsafe is a privately owned company that operates independently, with the vision of powering business decisions by delivering valuable intelligence on customers, suppliers, and potential buyers globally.Our journey began in Oslo, Norway in 1997, with a revolutionary dream to make business information accessible to all. Today, we've...
-
Customer Operations Support Manager
4 weeks ago
Cardiff, Cardiff, United Kingdom Royal Mail Full timeAbout Royal MailWe're a company that impacts people and businesses in more than 71 million ways, daily. We bring people closer together, help independent businesses grow, and make large corporations work better, connecting companies and customers worldwide.The RoleYou'll be the person who picks up the action while our permanent manager is on annual leave....
-
Branch Operations Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Meridian Business Support Full timeJob Title: Branch Operations ManagerJob Summary:We are seeking a highly skilled Branch Operations Manager to lead our trade branch team. The ideal candidate will have excellent leadership skills and experience in managing a team to achieve sales targets.Key Responsibilities:Lead and develop a small team to grow business potentialEnsure the branch operates...
-
Store Operations Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom AF Blakemore & Son Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at AF Blakemore & Son Ltd. As a key member of our retail leadership team, you will play a vital role in driving sales growth, delivering exceptional customer service, and developing a motivated and empowered team.Key ResponsibilitiesStore Operations: Assist the...
-
Store Operations Manager
24 hours ago
Cardiff, Cardiff, United Kingdom Tesco Full timeAbout the Role">We are seeking a talented and motivated individual to join our team as a Shift Leader. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store.">The successful candidate will be responsible for coordinating the store team to deliver an easy, fuss-free shopping experience for customers. This will involve...
-
Senior School Operations Manager
4 weeks ago
Cardiff, Cardiff, United Kingdom Academics Ltd Full timeSchool Administrator Role OverviewWe are seeking a dynamic and experienced School Administrator to oversee the daily operations of our school. The ideal candidate will be an effective leader with strong organizational skills and a passion for education.Key Responsibilities:Manage school operations, including budgeting and resource allocation.Develop and...
-
Operations Manager
4 weeks ago
Cardiff, Cardiff, United Kingdom Paul Bennett Recruitment Ltd Full timeJob Title: General Manager (Operations) Our client, a leading FMCG business based in South Wales, is seeking an experienced General Manager (Operations) to lead and manage the Operations Function. The successful candidate will be responsible for designing the operational strategy to ensure that all business objectives are fully realised. Key...
-
Customer Service Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Sainsbury's Full timeAbout the RoleAs a Customer and Trading Manager at Sainsbury's, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth in our convenience stores.Key ResponsibilitiesLead a team of colleagues to ensure excellent customer service and a positive in-store experience.Develop and implement sales...
-
Senior Business Operations Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Future Full time**Business Service Process Lead**We're expanding our Business Service team and looking for an expert who can manage our external operational processes. This is your chance to develop a wide range of skills and experience while working in a supportive and dynamic team.As Business Service Process Lead, you'll be responsible for the day-to-day running...
-
Senior Customer Service Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom AWD online Full timeWe are looking for a Senior Customer Service Manager to join our team at AWD online. This role involves overseeing all aspects of customer service, including inbound and outbound customer interactions, complaint resolution, and team management.Key Responsibilities:Strategic Leadership: Develop and implement a long-term customer service strategy aligned with...
-
Customer Service Manager
1 week ago
Cardiff, Cardiff, United Kingdom Marks & Spencer Plc Full timeAbout This RoleWe are seeking a skilled Customer Service Manager to lead our hospitality team and drive sales, commerciality, and service standards within our store. As a key member of our team, you will be responsible for developing the skills of our colleagues, utilizing data to inform operational decisions, and energizing your team to deliver exceptional...
-
Store Operations Manager
1 week ago
Cardiff, Cardiff, United Kingdom Tesco Full timeUnlock Your Career Potential as a Store Operations Manager at TescoWe are seeking an exceptional individual to join our team as a Store Operations Manager. This is an exciting opportunity for you to take on a challenging role that will help you grow professionally and personally.About the Role:The Store Operations Manager is responsible for ensuring the...
-
Hotel Operations Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Payman Club Full timeJob Title: Hotel Operations ManagerAt Payman Club, we are seeking a highly skilled and experienced Hotel Operations Manager to join our team. The successful candidate will be responsible for leading and managing the day-to-day operations of our hotel, ensuring that all aspects of the business are running smoothly and efficiently.Main Responsibilities:Lead...
-
Store Operations Manager
2 days ago
Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe are seeking a highly skilled Store Operations Manager to oversee the day-to-day activities of our retail store. The successful candidate will be responsible for managing store operations, supervising a team of retail staff, and ensuring exceptional customer service.Key Responsibilities:Manage store operations, including inventory management,...