Customer Operations Learning Manager

7 hours ago


Cardiff, Cardiff, United Kingdom Transport for Wales Full time

We are seeking a highly skilled Customer Operations Learning Manager to join our team at Transport for Wales. As a key member of our organisation, you will be responsible for designing and delivering high-quality learning and development programs that meet the needs of our customers and stakeholders.

The successful candidate will have excellent leadership and people management skills, with experience in designing, delivering, evaluating, and reviewing learning and development material. They will also be computer literate in Microsoft Office applications and have excellent planning and organisational skills.

We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, and a range of benefits including opportunities for career development and professional growth. If you are passionate about delivering exceptional customer experiences and have a strong background in training and development, we would love to hear from you.



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