IT Help Desk Technician

12 hours ago


East Liverpool, Ohio, United Kingdom Henderson Scott Full time
Technical Support Professional Job

Henderson Scott in Liverpool seeks a skilled Technical Support Professional to provide top-notch IT solutions to clients. The successful candidate will work hands-on with customers, resolving technical issues quickly and efficiently.

Responsibilities:

  • Support customers on the phone and via tickets.
  • Troubleshoot hardware and software problems.
  • Collaborate with teams to ensure seamless IT implementations.
  • Offer expert customer support and technical guidance.

Requirements:

  • Strong background in desktop implementation (Windows/macOS).
  • Ability to troubleshoot hardware and software issues.
  • Familiarity with Active Directory, Office 365, and cloud solutions.
  • Network administration experience.

What We Offer:

  • A competitive salary range of £25k-£28k DOE.
  • Flexible hybrid working arrangement.
  • Opportunities for career growth and training.

We're eager to hear from qualified candidates who can start ASAP.


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