
Help Desk Operations Manager
19 hours ago
We are seeking a highly motivated Help Desk Operations Manager to join our team at Henderson Scott. As a key member of our technical support team, you will be responsible for leading a team of support engineers, managing client relationships, and ensuring the efficient resolution of all technical issues.
Key Responsibilities:
- Leading and motivating a team of technical support professionals
- Client relationship management and issue resolution
- Process improvement and implementation
What You'll Need:
- Proven experience in a similar leadership role, preferably in an MSP environment
- Strong leadership, customer service, and technical skills
- Familiarity with ITIL and ticketing systems
Salary: £65,000 - £85,000 per annum based on location and experience.
-
Help Desk Operations Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Theinvestigogroup Full timeAbout the OpportunityWe are seeking a talented IT Service Desk Manager to join our team and help us deliver exceptional technical support and customer service to our users. As the IT Service Desk Manager, you will be responsible for overseeing the day-to-day operations of our IT Service Desk team and ensuring that we maintain high-quality standards.This...
-
Help Desk Technician
2 weeks ago
Liverpool, Liverpool, United Kingdom SearchData Full timeWe are seeking an experienced Help Desk Technician to join our growing team at SearchData in Liverpool. As a Help Desk Technician, you will be the primary point of contact for customers experiencing technical issues.Key Responsibilities:Provide effective first-line support for hardware and software problems via phone, email, or chat.Work closely with...
-
Help Desk Professional
4 weeks ago
Liverpool, Liverpool, United Kingdom Evelyn Partners Full timeDiscover a fulfilling career with Evelyn Partners as a Help Desk Professional.Our company, with over 186 years of experience in wealth management and professional services, offers an award-winning service to our clients. We are driven by core values of Personal, Partnership, and Performance, which enable us to provide exceptional advice and expertise.We are...
-
IT Help Desk Analyst
3 weeks ago
Liverpool, Liverpool, United Kingdom Evelyn Partners Full timeJob Title: IT Help Desk AnalystEvelyn Partners, a leading integrated wealth management and professional services group, is seeking a skilled IT Help Desk Analyst to join their team. This role offers an exciting opportunity to provide exceptional technical support and customer service to the company's staff.About Us:We are a dynamic and forward-thinking...
-
Technical Help Desk Expert
13 hours ago
Liverpool, Liverpool, United Kingdom Morrison Data Services Limited Full timeJob OverviewWe are looking for an experienced Technical Help Desk Expert to provide top-notch support to our clients across the UK. As a member of our IT Analysis Team, you will work closely with business stakeholders, providing analysis, reporting, and support in commercial and operational systems.You will be responsible for maintaining excellent...
-
Service Desk Operations Manager
4 hours ago
Liverpool, Liverpool, United Kingdom Agility Resoucing Full timeBenefits:At Agility Resourcing, we offer a range of benefits to our employees, including a competitive salary, comprehensive training and development program, and a supportive and collaborative team environment.Job Summary:We are seeking a highly motivated and experienced Service Desk Operations Manager to join our team at Agility Resourcing. The successful...
-
Service Desk Operations Manager
3 hours ago
Liverpool, Liverpool, United Kingdom EA First Full timeCompany OverviewWe are EA First, a leading recruitment agency specialising in IT and technology roles. We are currently working with a global FTSE 100 client who are looking for an IT Service Desk Analyst.About the RoleThe IT Service Desk Analyst will be responsible for delivering day-to-day activities for Incident Management, Request Management, and Service...
-
Financial Services Help Desk Lead
14 hours ago
Liverpool, Liverpool, United Kingdom Ascent People Ltd Full timeJob Description: Our company, Ascent People Ltd, is committed to delivering high-quality services to our clients, and we need a skilled Senior Service Desk Analyst to help us achieve this goal. As a key member of our IT team, you will play a critical role in ensuring that our organization runs smoothly and efficiently. About the Job: In this challenging and...
-
Technical Service Desk Manager
3 weeks ago
Liverpool, Liverpool, United Kingdom J. & J. Denholm Limited (The Denholm Group) Full timeService Desk Lead at J. & J. Denholm Limited (The Denholm Group)We are seeking a highly skilled Technical Service Desk Manager to oversee the daily operations of our IT service desk, manage support staff, and ensure timely resolution of technical issues. With a turnover of c.£400 million and over 1700 employees across four divisions, this is a fantastic...
-
Help Desk Engineer
4 weeks ago
Liverpool, Liverpool, United Kingdom AWD Recruitment Full timeAs a Technical Support Engineer at AWD Recruitment, you will play a critical role in ensuring the smooth operation of our ICT services. We are seeking a highly skilled professional with expertise in troubleshooting, hardware, software, networks, operating systems, and general IT infrastructure.Key responsibilities include:Providing 1st line support on issues...
-
IT Service Desk Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom The Investigo Group Full timeAt The Investigo Group, we are seeking a seasoned IT professional to fill the role of IT Service Desk Manager. This is an exceptional opportunity for an experienced leader to oversee the day-to-day operations of our IT Service Desk team and drive technical excellence throughout the organization.About the RoleThis challenging position requires a highly...
-
Service Desk Analyst
4 weeks ago
Liverpool, Liverpool, United Kingdom Agility Resoucing Full timeService Desk Analyst RoleAgility Resourcing is seeking a skilled Service Desk Analyst to join their team. As a Service Desk Analyst, you will provide support to users of all IT Business Services, assist in the deployment and management of the IT Business Services, and help to provide a high level of user confidence at all times.Key Responsibilities-...
-
IT Service Desk Director
3 weeks ago
Liverpool, Liverpool, United Kingdom The Investigo Group Full timeAbout the Role:We are seeking a highly skilled IT Service Desk Manager to lead our team in delivering exceptional technical support and customer service. As the IT Service Desk Manager, you will be responsible for overseeing the day-to-day operations of the team, ensuring high-quality technical support and customer service to our users.Key...
-
Service Desk Analyst
3 weeks ago
Liverpool, Liverpool, United Kingdom YODEL Full timeKey ResponsibilitiesAs a Service Desk Analyst, you will be responsible for prompt and precise troubleshooting and management of tickets in line with the Incident Management process; including requests, in-house software, hardware, operating system & applications controlling communication to the user(s).
-
IT Service Desk Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom The Investigo Group Full timeAbout The RoleThe IT Service Desk Manager will oversee the day-to-day operations of the IT Service Desk team, ensuring high-quality technical support and customer service to users. This role is critical for managing our ITIL ITSM Core management practices, including Incident Management, Problem Management, Change Enablement, Service Level Management, and...
-
Front Desk Administrator
3 weeks ago
Liverpool, Liverpool, United Kingdom The Blundellsands Surgery Full timeJob OverviewThe Blundellsands Surgery is seeking a highly skilled and organized Front Desk Administrator to join their team. As a key member of the reception team, you will be responsible for providing exceptional patient care and administrative support to ensure the smooth operation of the practice.
-
Secondary Desk Lead
3 weeks ago
Liverpool, Liverpool, United Kingdom Milk Education Full timeSenior Education Consultant – Secondary DeskJob Summary: We are looking for a highly motivated and experienced Senior Consultant to join our Secondary Desk team at Milk Education. As a Senior Consultant, you will be responsible for managing the entire recruitment cycle, including client relationship management, candidate sourcing, full-cycle recruitment,...
-
IT Service Desk Engineer
3 weeks ago
Liverpool, Liverpool, United Kingdom Theinvestigogroup Full timeAbout the OpportunityThe Investigo Group is looking for an experienced IT Service Desk Engineer to join its team. This role offers a challenging and rewarding opportunity to provide exceptional technical support and customer service to our clients.Responsibilities:Provide first-line technical support to users, troubleshooting and resolving issues via phone,...
-
Service Desk Expert
18 hours ago
Liverpool, Liverpool, United Kingdom EA First Full timeRequirementsESSENTIAL:Experience in a Service Management role or end-user support role.Practical knowledge of IT Service Management systems and processes, and associated frameworks, e.g., ITIL or similar.Technical knowledge of client and server OSs (Windows 10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, O365).Experience...
-
Front Desk Administrative Assistant
3 weeks ago
Liverpool, Liverpool, United Kingdom Bigham Road Medical Centre Full timeWe are seeking an organized and efficient individual to join our team as a Front Desk Administrative Assistant at Bigham Road Medical Centre.In this role, you will provide administrative support to our medical staff, including managing front desk operations, coordinating appointments, and maintaining accurate records.Your responsibilities will also...