Technical Support Professional

4 days ago


East Liverpool, Ohio, United Kingdom Henderson Scott Full time
IT Help Desk Technician - Henderson Scott

In this exciting opportunity, we invite applications from experienced IT professionals to join our team as an IT Help Desk Technician in Liverpool. As a key member of our support team, you'll work closely with clients to resolve technical issues and deliver outstanding service.

Main Responsibilities:

  • Deliver high-quality customer support over the phone and via tickets.
  • Identify and resolve technical issues related to hardware and software.
  • Work collaboratively with colleagues to achieve smooth IT implementation.
  • Provide expert technical assistance to customers.

Qualifications:

  • Proven experience in desktop implementation (Windows/macOS).
  • Excellent troubleshooting skills.
  • Knowledge of Active Directory, Office 365, and cloud technologies.
  • Network administration expertise.

Package Details:

  • A competitive contract package including salary £25k-£28k DOE.
  • Flexible working arrangement.
  • Continuous professional development opportunities.

If you're ready to take your career to the next level, we encourage you to apply now.



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