Technical Support Specialist

3 days ago


East Liverpool, Ohio, United Kingdom CV-Library Full time
About Us
We are a leading law firm in the UK, offering a range of benefits to our employees. At Weightmans, we value teamwork and customer service. As an IT support specialist, you will be working closely with our team to deliver high-quality support within agreed time frames.

Job Description
We are looking for a technical support specialist to join our team. Your key duties will include providing customer service and support, troubleshooting hardware and software issues on Windows operating systems, and maintaining good working knowledge of Windows desktops. You must have strong team working skills and a flexible approach to adapt to different tasks. A customer focus and awareness of department expectations are essential for this role.

Required Skills and Qualifications
To be successful in this position, you must have good experience in hardware and software fault finding in Windows operating systems, as well as strong technical knowledge appropriate to 1st line support. Good communication skills and a confident telephone manner are also essential. We require you to have a passion for helping others and delivering quality support within agreed time frames.

Benefits
As an employee at Weightmans, you can expect a competitive salary, estimated to be around £28,000-£32,000 per year, depending on location and experience. You will also receive 28 days' annual leave, hybrid working, and various benefits including healthcare cover, pension plan, life insurance, and more.

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