Sales Coordinator

4 weeks ago


Saint Andrews, Fife, United Kingdom Kohler Co. Full time

About Us

The Old Course Hotel, Golf Resort & Spa is an AA 5-star, award-winning resort based in St Andrews, Scotland. As part of Kohler Company, a leading global hospitality provider, we pride ourselves on delivering exceptional guest care.

Why Work with Us?

We are an independently owned resort committed to ensuring our associates are our top priority. With a reputation as an employer of choice, we offer a wide range of benefits and opportunities for growth and development.

About the Role

We are seeking a highly motivated and organized Sales Coordinator to join our sales team. The successful candidate will contribute to the growth and profitability of the Old Course Hotel, Golf Resort and Spa by providing exceptional service to clients and efficiently handling residential and conference & events enquiries.

Duties and Responsibilities

  • Maintain current knowledge of the resort and surrounding area to provide best advice for all enquiries.
  • Provide clients with accurate rate information.
  • Process all re-active enquiries & RFPs accurately, including reservations by telephone, email & third-party platforms within set parameters.
  • Compile and send out proposals in Delphi.
  • Adhere to an effective chase system, including supporting the pro-active sales team to move the status of bookings.
  • Send out contracts and pro-forma invoices in a timely manner.
  • Accurately input all reservations into the Delphi and Resort Suite.
  • Provide internal departments with accurate information for the support of Corporate & Incentive client activity itineraries.
  • Conduct site inspections, booking appointments to support the pro-active sales team, within set parameters.
  • Housekeeping and updating of Delphi and client databases.
  • Actively participate in pro-active sales, call days with the pro-active sales team.
  • Liaise with the Events Manager and Events Team for a seamless customer transition to contracting and final detail appointments.
  • Build strong relationships with marketing team to create bespoke client proposals.

About You

You will be a confident, enthusiastic and driven individual with sales experience. Ideally you will have experience of working within a hospitality setting. You will be a strong communicator and have excellent attention to detail, strong organisational skills and the ability to remain calm and efficient under pressure.

Benefits

We offer a competitive salary of £28,000, depending on experience, along with a vast range of associate benefits, including free on-site parking, lunch meal provided on-site, free fitness and leisure access, generous discounts in our food and beverage outlets, generous discounts in our award-winning spa, free Golf at our Dukes golf course and 24/7 employee assistance line.

Schedule

Monday to Friday, with weekend availability.

Ability to Commute/Relocate

St. Andrews: reliably commute or plan to relocate before starting work.


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