Sales Coordinator
4 weeks ago
About Us
The Old Course Hotel, Golf Resort & Spa is a renowned 5-star resort in St Andrews, Scotland, known for its exceptional guest care and commitment to excellence.
We are part of Kohler Co., a leading global hospitality provider, and take pride in our independently owned and operated status.
Why Choose Us?
We offer a unique blend of luxury and service, with a focus on creating memorable experiences for our guests. Our associates are our greatest asset, and we prioritize their development and well-being.
About the Role
We are seeking a highly motivated and organized Sales Coordinator to join our sales team. The successful candidate will be responsible for providing exceptional customer service, handling residential and conference sales enquiries, and contributing to the growth and profitability of the resort.
Key Responsibilities
- Maintain accurate knowledge of the resort and surrounding area to provide informed advice to clients.
- Process enquiries and RFPs efficiently, including reservations by phone, email, and third-party platforms.
- Compile and send proposals in Delphi, adhering to set parameters.
- Support the proactive sales team in moving the status of bookings.
- Send contracts and pro-forma invoices in a timely manner.
- Input reservations accurately into Delphi and Resort Suite.
- Provide internal departments with accurate information for corporate and incentive client activity itineraries.
- Conduct site inspections and booking appointments to support the proactive sales team.
- Update Delphi and client databases regularly.
- Participate in proactive sales call days with the sales team.
- Liaise with the Events Manager and Events Team for seamless customer transitions.
About You
We are looking for a confident, enthusiastic, and driven individual with sales experience, ideally in a hospitality setting. You will possess excellent communication skills, attention to detail, and strong organizational abilities, with the ability to remain calm and efficient under pressure.
What We Offer
We offer a competitive salary, a range of benefits, and opportunities for career growth and development. If you are passionate about delivering exceptional customer service and contributing to a dynamic sales team, we encourage you to apply.
Equal Opportunities Employer
The Old Course Hotel, Golf Resort & Spa is an equal opportunities employer, committed to ensuring that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Job Type: Full-time
Benefits:
Free on-site parking
Lunch meal provided on-site
Free fitness and leisure access
Generous discounts in our food and beverage outlets
Generous discounts in our award-winning spa
Free Golf at our Dukes golf course
24/7 employee assistance line
Bespoke wellbeing programme
Subsidised taxi service
Schedule:
Monday to Friday
Weekend availability
Ability to commute/relocate:
St. Andrews: reliably commute or plan to relocate before starting work
Work Location: In person
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