Sales Coordinator

6 months ago

Saint Andrews, United Kingdom Kohler Co. Full time

About Us

The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.

We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit

Why Join Our Team?

With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.

We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.

Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty and FREE fitness access.

We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.

Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.

When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay at a discounted rate, where available.

A career at Old Course Hotel, what’s not to love?

*All benefits subject to availability

About the Role

We have a fantastic opportunity within our sales team for a Sales Coordinator. The Sales Coordinator will contribute to the growth and profitability of the Old Course Hotel, Golf Resort and Spa by providing a quality service to clients with efficient handling of both re-active residential and non-residential conference & events enquiries.

Duties and Responsibilities

Maintaining current knowledge across the resort and surrounding area to provide best advice for all enquiries. Providing clients with accurate rate information. Processing all re-active enquiries & RFPs accurately, including reservations by telephone, email & third-party platforms within set parameters. Compiling and sending out of proposals in Delphi. Adhering to an effective chase system.Including, supporting the pro-active sales team to move the status of bookings. Sending out contracts and pro-forma invoices in a timely manner. Accurate input of all reservations incl bedrooms, meeting space, restaurants, golf & spa into the Delphi and Resort Suite. Providing internal departments with accurate information for the support of Corporate & Incentive client activity itineraries. Conduct site inspections, booking appointments to support the pro-active sales team, within set parameters. Housekeeping and updating of Delphi and client databases. Actively, participate in pro-active sales, call days with the pro-active sales team. Liaise with the Events Manager and Events Team for a seamless customer transition to contracting and final detail appointments. Build strong relationships with marketing team to create bespoke client proposals.

About you

You will be a confident, enthusiastic and driven individual with sales experience. Ideally you will have experience of working within a hospitality setting. You will be a strong communicator and have excellent attention to detail, strong organisational skills and the ability to remain calm and efficient under pressure.

Salary

This is an exciting permanent opportunity, working 40 hours per week. A competitive salary of £28, is offered, depending on experience, along with a vast range of associate benefits.

The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.

Job Type: Full-time

Benefits:

· Free on-site parking

· Lunch meal provided on-site

· Free fitness and leisure access

· Generous discounts in our food and beverage outlets

· Generous discounts in our award-winning spa

· Free Golf at our Dukes golf course

· 24/7 employee assistance line - All our associates are eligible to access the Hospitality Action’s Employee Assistance Programme (EAP) which is an assistance line supported by a comprehensive care package of services and benefits that takes a holistic approach to employee welfare. Like the industry it serves, the assistance line is open 24/7, 365 days a year and includes a translation service for over 170 languages. The benefits available include access to debt advice and legal guidance

· Bespoke wellbeing programme with regular external facilitators

· Subsidised taxi service at certain times

*All benefits subject to availability

Schedule:

Monday to Friday Weekend availability

Ability to commute/relocate:

St. Andrews: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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