Account Specialist

4 days ago


Boston, Lincolnshire, United Kingdom Ad Warrior Ltd Full time

Telecare Advisor Role

About the Job

We are seeking a skilled Telecare Advisor to join our team at Ad Warrior Ltd. As a Telecare Advisor, you will play a vital role in providing exceptional customer service and support to our clients.

Key Responsibilities

  1. Conduct thorough needs-based assessments to ensure the Telecare equipment meets the customer's requirements.
  2. Manage customer accounts, including taking payments, scheduling installations, maintenance, and repairs.
  3. Collaborate with our team of technicians to ensure seamless equipment preparation and installation.
  4. Support the team in delivering high-quality customer service and resolving any issues that may arise.

Requirements

  1. Proven experience in a customer-facing role, preferably in a similar environment.
  2. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  3. Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  4. Strong problem-solving skills, with the ability to think critically and resolve complex issues.

What We Offer

As a Telecare Advisor at Ad Warrior Ltd, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive salary and a range of benefits, including opportunities for professional development and growth.



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