Current jobs related to Senior Technical Support Specialist - Boston, Lincolnshire - MASHPOINT LLC
-
Technical Operations Specialist
2 weeks ago
Boston, Lincolnshire, United Kingdom Pilgrim Foodservice Ltd. Full timeJob SummaryPilgrim Foodservice Ltd. is seeking a highly skilled Technical Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the highest standards of food safety and quality across our production processes.The successful candidate will have a strong background in food safety and quality...
-
Academic Support Specialist
15 hours ago
Boston, Lincolnshire, United Kingdom David Ross Education Trust Full timeAbout the RoleWe are seeking a dedicated and supportive Academic Support Specialist to join our team at Thomas Middlecott Academy. The successful candidate will work closely with students, teachers, and parents to ensure that students receive the support they need to flourish within the academy.The ideal candidate will have a proven track record of working...
-
Tax Senior Position
2 weeks ago
Boston, Lincolnshire, United Kingdom Public Practice Recruitment Ltd Full timeJob Title: Tax SeniorWe are seeking a highly skilled and motivated Tax Senior to join our team in Boston. As a Tax Senior, you will be responsible for providing technical expertise and support to our clients in the area of corporate and personal tax computations.About the Role:Corporate and personal tax computations.Work closely with the Tax Manager to...
-
IT Support Specialist
2 months ago
Boston, Lincolnshire, United Kingdom VDart Inc Full timeJob Title: Business Analyst IT Support SpecialistJob Summary: We are seeking a detail-oriented IT Support Specialist to join our team at VDart Inc. The ideal candidate will be responsible for imaging new laptops, scheduling and communicating refresh plans with end-users, updating the CMDB, and disposing of assets according to company policies.Key...
-
IT Support Specialist
2 months ago
Boston, Lincolnshire, United Kingdom VDart Inc Full timeJob Title: Business Analyst IT Support SpecialistJob Summary: We are seeking a detail-oriented IT Support Specialist to join our team at VDart Inc. The ideal candidate will be responsible for imaging new laptops, scheduling and communicating refresh plans with end-users, updating the CMDB, and disposing of assets according to company policies.Key...
-
Financial Support Specialist
2 weeks ago
Boston, Lincolnshire, United Kingdom Ad Warrior Ltd Full timeFinancial Support SpecialistWe are seeking a highly motivated and organized Financial Support Specialist to join our Income Recovery Team in Boston. As a Financial Support Specialist, you will be responsible for assisting our Income officers in the collection of income by providing a comprehensive support service to customers in the collection of arrears and...
-
Brand Liaison Officer
2 months ago
Boston, Lincolnshire, United Kingdom Rockfield Specialist Recruitment Full timeAbout the RoleThis is a field-based position that requires a high level of communication and interpersonal skills. As a Brand Liaison Officer, you will be responsible for managing and working with seasonal workers in the UK, developing relationships with farms, and ensuring compliance with relevant regulations.Key ResponsibilitiesManage and coordinate the...
-
Tax Senior
3 weeks ago
Boston, Lincolnshire, United Kingdom Public Practice Recruitment Ltd Full timeJob Title: Tax SeniorWe are seeking a highly skilled and motivated Tax Senior to join our team in Boston. As a Tax Senior, you will be responsible for providing tax advice and guidance to clients, as well as managing and leading tax projects.About the Role:Corporate and personal tax computations.Work closely with the Tax Manager to ensure deadlines and...
-
Tax Senior
3 weeks ago
Boston, Lincolnshire, United Kingdom Public Practice Recruitment Ltd Full timeJob Title: Tax SeniorWe are seeking a highly skilled and motivated Tax Senior to join our team in Boston. As a Tax Senior, you will be responsible for providing tax advice and guidance to clients, as well as managing and leading tax projects.About the Role:Corporate and personal tax computations.Work closely with the Tax Manager to ensure deadlines and...
-
Senior Financial Professional
4 weeks ago
Boston, Lincolnshire, United Kingdom Public Practice Recruitment Ltd Full timeSenior Accountant Job OpportunityWe are seeking a highly skilled and ambitious Senior Accountant to join our team at Public Practice Recruitment Ltd. As a Senior Accountant, you will play a key role in supporting our clients with a full suite of accounting services.Key Responsibilities:Plan, prepare, and review accounts for a diverse client portfolio.Liaise...
-
Senior Financial Professional
4 weeks ago
Boston, Lincolnshire, United Kingdom Public Practice Recruitment Ltd Full timeSenior Accountant Job OpportunityWe are seeking a highly skilled and ambitious Senior Accountant to join our team at Public Practice Recruitment Ltd. As a Senior Accountant, you will play a key role in supporting our clients with a full suite of accounting services.Key Responsibilities:Plan, prepare, and review accounts for a diverse client portfolio.Liaise...
-
Tax Senior
4 weeks ago
Boston, Lincolnshire, United Kingdom Public Practice Recruitment Ltd Full timeJob Title: Tax SeniorWe are seeking a highly skilled and motivated Tax Senior to join our team in Boston. As a Tax Senior, you will be responsible for providing expert tax advice to clients and ensuring compliance with all relevant tax laws and regulations.About the Role:Corporate and personal tax computationsWork closely with the Tax Manager to ensure...
-
Tax Senior
4 weeks ago
Boston, Lincolnshire, United Kingdom Public Practice Recruitment Ltd Full timeJob Title: Tax SeniorWe are seeking a highly skilled and motivated Tax Senior to join our team in Boston. As a Tax Senior, you will be responsible for providing expert tax advice to clients and ensuring compliance with all relevant tax laws and regulations.About the Role:Corporate and personal tax computationsWork closely with the Tax Manager to ensure...
-
Senior Support Worker
2 weeks ago
Boston, Lincolnshire, United Kingdom Radis Full timeRadis Community Care is seeking a dedicated Senior Support Worker to join our Supported Living Team in Boston. As a Senior Support Worker, you will provide specialized person-centered support to our service users, recognizing each individual's unique needs and providing a tailored approach to their care.About the RoleThe successful candidate will have...
-
Compliance Specialist
1 week ago
Boston, Lincolnshire, United Kingdom Bakkavor Careers Full timeCompliance Technologist RoleWe're seeking a skilled Compliance Technologist to join our Technical team at Bakkavor Meals, Boston. This is a fantastic opportunity to provide technical expertise to our customers, suppliers, and the wider business, advising on legal, safety, and quality standards.Key Responsibilities:Support the administrative aspect of the...
-
Healthcare Support Specialist
2 months ago
Boston, Lincolnshire, United Kingdom DMC Healthcare Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at DMC Healthcare. As a key member of our clinical support team, you will play a vital role in ensuring the smooth operation of our ENT clinics.Key ResponsibilitiesLiaise with our Referral Management Centre to ensure accurate appointment...
-
Healthcare Support Specialist
2 months ago
Boston, Lincolnshire, United Kingdom DMC Healthcare Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at DMC Healthcare. As a key member of our clinical support team, you will play a vital role in ensuring the smooth operation of our ENT clinics.Key ResponsibilitiesLiaise with our Referral Management Centre to ensure accurate appointment...
-
Senior Support Worker
1 week ago
Boston, Lincolnshire, United Kingdom Radis Full timeRadis Community Care is seeking a dedicated Senior Support Worker to join our Supported Living Team in Boston. As a key member of our team, you will provide person-centred support to our service users, empowering them to live independently and achieve their outcomes.About the RoleAs a Senior Support Worker, you will work closely with our Managers to oversee...
-
IT Support Specialist
2 months ago
Boston, Lincolnshire, United Kingdom VDart Inc Full timeJob Summary: We are seeking a detail-oriented IT Support Specialist to join our team at VDart Inc. as a Laptop Refresh Project Coordinator. The ideal candidate will be responsible for imaging new laptops, scheduling and communicating refresh plans with end-users, updating the CMDB, and disposing of assets according to company policies. Key Responsibilities: ...
-
IT Support Specialist
2 months ago
Boston, Lincolnshire, United Kingdom VDart Inc Full timeJob Summary: We are seeking a detail-oriented IT Support Specialist to join our team at VDart Inc. as a Laptop Refresh Project Coordinator. The ideal candidate will be responsible for imaging new laptops, scheduling and communicating refresh plans with end-users, updating the CMDB, and disposing of assets according to company policies. Key Responsibilities: ...
Senior Technical Support Specialist
2 months ago
Job Title: Senior Technical Support Specialist
Duration: 12 months (Possible extension)
Location: Remote
Overview
MASHPOINT LLC is seeking a Senior Technical Support Specialist to work under the guidance of the Infrastructure Manager as part of the Client Services Team.
The Senior Technical Support Specialist will be chiefly accountable for delivering exceptional technical assistance via telephone, email, and in-person interactions. This role is essential in ensuring high-quality customer service to address and resolve issues effectively.
Key Responsibilities
- Respond promptly to inquiries received through various communication channels, documenting interactions in the IT Service Desk Software.
- Provide innovative and precise solutions to complex customer challenges to enhance productivity and satisfaction.
- Deliver first and second-tier support for end users, focusing on PC hardware, MS Windows software, Active Directory, O365, and basic networking troubleshooting.
- Install and update software applications as required.
- Configure and troubleshoot shared pool notebooks.
- Assist in maintaining an inventory of laptops, projectors, desktops, mobile devices, and other equipment in accordance with standard operating procedures.
- Conduct follow-up calls to customers regarding unresolved issues and escalate to higher technical or management levels as necessary.
- Contribute to the development of procedures and documentation for the IT Service Desk.
- Support other departments and locations with technology-related challenges as needed.
- Stay informed about relevant MGC products, services, and support policies to provide accurate technical solutions.
- Maintain up-to-date knowledge of emerging computing technologies and practices.
- Enhance support quality and communication skills through coaching, feedback, peer assistance, training, and other developmental methods.
- Participate in meetings and seminars to align with the overall direction of the IT office.
- Engage in team projects aimed at improving the quality or efficiency of the IT Support Team.
Qualifications:
- Minimum of 2 years of extensive knowledge of all Windows-based operating systems and PC hardware.
- At least 1 year of experience with MS Windows 10 and MS Office O365.
- Strong commitment to delivering the highest level of customer service and responsiveness.
- Proven experience in a high-volume, deadline-oriented, customer-focused environment.
- Experience with team-based practices such as Agile or Kanban is required.
- Knowledge of IT industry standards is essential.
- Ability to utilize tools and research skills to resolve technical issues effectively.
- Valid driver's license and access to a vehicle are required.
- Physical capability to lift up to 35 lbs and push 65 lbs.
- Highly self-motivated and self-directed with excellent organizational, interpersonal, and communication skills.
- Able to exercise independent judgment.
