Sales and Customer Retention Specialist
1 day ago
The estimated salary for this role is £25,000 - £35,000 per annum.
About the RoleWe are seeking a highly skilled Sales and Customer Retention Specialist to join our team at Lampton Leisure. As a Sales Consultant, you will be responsible for driving member retention and ensuring that customers are at the forefront of all we do.
- Make outbound telephone calls with the aim of retaining customers.
- Handle customer calls in an efficient and effective manner, providing excellent customer service over telephone, email, live chat, and in person.
- Ensure all customer sales and bookings are managed correctly, assisting customers in their choices.
- Manage prospects database and contribute towards lead generation in accordance with marketing planning, including outreach.
- Meet with team managers to help improve customer service and retention for the site, working together to develop changes.
- Respond to customer queries on all platforms, including social media, website, and customer feedback.
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Customer Retention and Growth Specialist
1 day ago
London, Greater London, United Kingdom Userled Full timeCustomer Retention and Growth SpecialistUserled is seeking an experienced Customer Retention and Growth Specialist to join our Customer Success team. In this role, you will be responsible for developing and executing strategies to drive customer retention, growth, and advocacy.You will work closely with our sales team to identify new business opportunities...
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Sales and Retention Specialist
4 weeks ago
London, Greater London, United Kingdom Rooser Limited Full timeJob Description:As a Sales and Retention Specialist at Rooser Limited, you will play a crucial role in driving revenue growth and building strong customer relationships. This dynamic role requires exceptional communication skills, a passion for sales, and the ability to work effectively in a fast-paced environment.Sales Performance: Meet or exceed monthly...
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Customer Retention Specialist
3 days ago
London, Greater London, United Kingdom Fella and Jones Full timeFella & Jones is partnered with this innovative premium womenswear brand as they continue their exciting growth journey. This talented individual will join the team, reporting directly to the Head of Performance and Digital Marketing.Key ResponsibilitiesDesign and implement retention strategies across CRM, email, SMS, and loyalty channels to enhance customer...
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Customer Retention Specialist
7 days ago
London, Greater London, United Kingdom SoftConstruct Full timeJob SummaryWe are seeking a highly motivated Customer Retention Specialist to join our team at SoftConstruct. As a key member of our UK operations, you will be responsible for developing and implementing effective CRM strategies and campaigns to drive growth in the UK market.About the RoleDevelop and implement a comprehensive CRM strategy that aligns with...
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Customer Retention Specialist
6 days ago
London, Greater London, United Kingdom BEAUTY BAY Full timeAbout the RoleWe are seeking a skilled Customer Retention Specialist to join our team at Beauty Bay. As a key member of our CRM programme, you will play a crucial role in delivering our customer retention strategy across multiple channels.Estimated Salary: £25,000 - £35,000 per annum.Key ResponsibilitiesPlan and execute effective communications for...
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Retention and Growth Specialist
1 day ago
London, Greater London, United Kingdom Mainstay Full timeAbout Our TeamMainstay is a dynamic and growing sales and lettings agency group in the UK, offering a wide range of services including sales, rentals, and property management.Job Title: Retention and Growth SpecialistWe are seeking an experienced Retention and Growth Specialist to join our team. As a key member of our Customer Success team, you will be...
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Customer Retention Director
3 days ago
London, Greater London, United Kingdom Darktrace Ltd Full timeAbout the RoleThis is an exciting opportunity to join Darktrace Ltd as a Customer Success Director, leading our UK&I Customer Success team. As a key member of our EMEA leadership team, you will be responsible for driving customer satisfaction and retention, while collaborating with regional Sales and Renewals teams to ensure customers see the full value of...
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Associate Retention Specialist
5 days ago
London, Greater London, United Kingdom Vinson and Elkins Full time">Job Title: Associate Retention Specialist">">About Our Firm: Vinson and Elkins is a top-tier law firm dedicated to delivering exceptional results for our clients. We value our associates and invest in their growth and development.">">Job Summary: We are seeking a skilled Associate Retention Specialist to join our team, focusing on enhancing associate...
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Customer Retention Strategist
4 weeks ago
London, Greater London, United Kingdom Rise & Fall Full timeAbout the RoleWe are seeking a highly skilled Customer Retention Strategist to join our growth team at Rise & Fall, a leading e-commerce company. In this role, you will be responsible for developing and implementing retention strategies to enhance customer lifetime value.Key ResponsibilitiesIdeate and execute retention campaigns and experiments that keep...
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Customer Retention Specialist
1 month ago
London, Greater London, United Kingdom Diamonds Factory Full timeJob Title: Customer Retention SpecialistCompany Overview:Diamonds Factory is a luxury jeweller renowned for its craftsmanship and personalized jewellery. We focus on customer satisfaction, bespoke experiences, and delivering high-quality pieces that resonate with our clientele.About the Role:We seek a skilled CRM Executive to support various initiatives and...
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Head of Customer Retention
4 weeks ago
London, Greater London, United Kingdom 剔偉 Full timeCustomer Retention LeadWe are seeking a seasoned professional to lead our customer retention efforts, driving growth and loyalty through data-driven strategies.The ideal candidate will have a proven track record of increasing customer lifetime value (LTV) and retention rates. Experience with CRM tools, Klaviyo, Shopify, and Lifetimely is essential.Salary:...
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Senior Customer Retention Specialist
3 weeks ago
London, Greater London, United Kingdom ComplyAdvantage Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Retention Specialist to join our team at ComplyAdvantage. As a key member of our customer success team, you will be responsible for managing a portfolio of customers, from onboarding to adoption and beyond.Key responsibilities include:Managing a portfolio of customers to ensure successful...
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Customer Retention Specialist
4 weeks ago
London, Greater London, United Kingdom RedCat Solutions Ltd Full timeLead Customer Retention ManagerWe are seeking a strategic Lead Customer Retention Manager to join our team at RedCat Solutions Ltd.The successful candidate will have extensive experience in customer retention, CRM, and subscription-based businesses.The ideal candidate will be an analytical professional with excellent stakeholder management and communication...
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Senior Customer Retention Specialist
4 days ago
London, Greater London, United Kingdom Fella and Jones Full timeCompany OverviewFella & Jones, a leading premium womenswear brand, is expanding its team to drive customer retention and growth. Our innovative approach to fashion requires a talented Cross-Functional Collaboration expert to join our digital marketing team.
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Customer Retention and CRM Marketing Specialist
1 month ago
London, Greater London, United Kingdom First Rail Full timeExplore a rewarding opportunity as a Customer Retention and CRM Marketing Specialist with First Rail, where you will play a pivotal role in enhancing the overall customer experience. Located at The Point, Paddington, with flexibility for home working, this position offers a dynamic work environment that values diversity and inclusivity.Key...
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Customer Success and Retention Specialist
4 weeks ago
London, Greater London, United Kingdom Hyperexponential Ltd Full timeAs a Customer Success and Retention Specialist at Hyperexponential Ltd, you'll be responsible for driving customer success and retention. You'll work closely with our Customer Success Lead and cross-functional teams to ensure every customer receives exceptional support.Key ResponsibilitiesCustomer Retention: Focus on ensuring the customer relationship is...
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London, Greater London, United Kingdom Data Science Festival Full timeLead Data Science Specialist in Customer RetentionThe Data Science Festival is seeking a Lead Data Science Specialist to lead its customer retention efforts. In this role, you will develop and implement data science strategies to drive customer engagement and loyalty. You will use advanced SQL, Python, Pyspark, and Databricks to build predictive models and...
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Customer Retention and Growth Specialist
4 weeks ago
London, Greater London, United Kingdom Tala Full timeTALA, a pioneering digital-first women's activewear company, has experienced remarkable growth since its inception in 2019 by visionary entrepreneur Grace Beverley. Leveraging organic social traction, the brand has evolved into a multi-faceted performance marketing powerhouse across various channels. Following a successful fundraising effort with esteemed...
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Customer Retention Specialist
4 days ago
London, Greater London, United Kingdom United Legwear and Apparel Company Full timeAbout the RoleThis exciting opportunity allows you to take on a challenging position as a Crm and Data Executive at United Legwear and Apparel Company in the UK. Your main focus will be on developing and implementing a comprehensive Crm strategy to drive customer retention, loyalty, and lifetime value across the Ted Baker brand.Main Responsibilities:Crm...
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Retention and Growth Specialist
7 days ago
London, Greater London, United Kingdom Harrison Scott Associates Full timeWe are seeking a Retention and Growth Specialist to join our team at Harrison Scott Associates. This role will focus on driving sales strategy and execution to retain existing clients and grow new business opportunities.About the RoleAs a key member of the sales team, you will be responsible for developing and executing sales strategies to convert new...