IT Service Desk Agent

1 week ago


London, Greater London, United Kingdom Premier Group Recruitment Full time £28,000 - £30,000

We are seeking an experienced IT Service Desk Agent to join our team at Premier Group Recruitment. The successful candidate will have a background in supporting multiple clients in a B2B environment and hold relevant Microsoft certifications.

About the Role:

  • Provide technical support to clients via phone and email.
  • Troubleshoot technical issues with Microsoft Desktop Operating Systems.
  • Collaborate with the IT team to resolve complex technical issues.

Key Requirements:

  • Strong troubleshooting skills.
  • Excellent written and verbal communication skills.
  • Familiarity with ITIL methodologies.

Location: City of London (5 Days Onsite)

Industry: IT Support and Services

Salary: £28,000 - £30,000 per annum

],
  • Service Desk Agent

    2 weeks ago


    London, Greater London, United Kingdom KONE PLC Careers Full time

    We are seeking a highly skilled Service Desk Agent to join our team. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a passion for delivering exceptional customer experiences.In this role, you will be responsible for managing incoming requests from customers, providing accurate and timely resolutions, and...


  • London, Greater London, United Kingdom Investigo Full time

    Job Description: Technical Service Desk AgentEstimated Salary: £40,000 - £50,000 per annumWe are seeking an experienced Technical Service Desk Agent to join our team at Investigo. As a key member of our Digital Support team, you will be responsible for providing high-quality technical support to our clients.Key Responsibilities:Provide first- and...


  • London, Greater London, United Kingdom Sony Music Entertainment (UK) Ltd. Full time

    Job Title: Technical Service Desk AgentEstimated Salary: £32,000 - £40,000 per annumAbout the RoleWe are seeking a highly skilled Desktop Support Analyst to join our team at Sony Music Entertainment (UK) Ltd. As a Technical Service Desk Agent, you will be responsible for delivering exceptional support and services to users across various platforms, both...


  • London, Greater London, United Kingdom Fruition IT Full time £27,000

    Fruition IT invites applications for the position of IT Service Desk Professional. As part of our dedicated IT service team, you will deliver exceptional support across the organisation.About the RoleDeliver top-tier technical support as a key member of the service desk team.Develop and maintain excellent relationships with stakeholders, users, and...


  • London, Greater London, United Kingdom Ennismore Full time

    About the RoleWe are seeking a Front Desk Agent to join our team at Sanderson London.This is a fantastic opportunity to be part of a vibrant and dynamic environment, where you will have the chance to develop your skills and build a successful career in hospitality.As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial...


  • London, Greater London, United Kingdom Just IT Recruitment Full time

    Job OverviewThe Global IT Support Service Desk offers continuous, high-level support via phone and email to all staff. As a Service Desk Analyst, you will primarily address incoming requests through these communication channels, providing swift and effective solutions.This role requires strong communication skills, proficiency in operating systems and core...


  • London, Greater London, United Kingdom Fitzrovia IT Limited Full time £28,000

    Job Description: Customer-facing IT Support TechnicianWe are currently looking for an experienced Customer-facing IT Support Technician to join our expanding team at Fitzrovia IT Limited in London. The successful candidate will take a proactive stance in improving managed services delivered through additional Fitzrovia services and effective problem...

  • Service Desk Lead

    2 weeks ago


    London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full time

    Job OverviewThis is a leadership role that requires a people-orientated professional with experience in managing technical service desk engineers to deliver an outstanding customer experience. The successful candidate will lead the London-based team and collaborate with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service...


  • London, Greater London, United Kingdom JAM IT Consultancy Ltd Full time

    About the Role:JAM IT Consultancy Ltd is seeking an experienced Service Desk Director to lead our customer-facing teams and deliver exceptional service standards. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth through customer-centric initiatives.The successful candidate...


  • London, Greater London, United Kingdom Fruition IT Full time £23,000 - £27,000

    Job Description:We are seeking a highly skilled IT Service Desk Technician to join our team at Fruition IT in Leeds, UK. This is an exciting opportunity to work in a fast-paced environment, resolving 1st line technical issues and providing exceptional customer service.The successful candidate will have experience with Windows 10/11, Office 365, and...


  • London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full time

    Job DescriptionThis role will suit a talented people-orientated professional, with experience of leading technical service desk engineers (1st - 3rd Line Support Engineers) to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London based team and collaborate with the service desk leaders in Kuala...


  • London, Greater London, United Kingdom Fruition IT Full time £23,000 - £27,000

    Key ResponsibilitiesProvide technical support to clients via multiple channels, including email, phone, and ticketing systems.Resolve 1st line technical issues with a focus on first-time resolution.Accurately log and manage service desk tickets, escalating when necessary.Build and configure IT hardware, including Windows laptops, Macs, and mobile...


  • London, Greater London, United Kingdom Roman Health Pharmacy LLC Full time

    As a Global Help Desk Agent, you will play a vital role in providing exceptional customer experiences for Planday users worldwide.Our company overview highlights our commitment to innovation, customer satisfaction, and employee growth. We offer a comprehensive Employee Share Plan, growth opportunities, and a strong social culture with team and company...


  • London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full time

    This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...


  • London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full time

    This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...


  • London, Greater London, United Kingdom ROYAL BOROUGH OF KENSINGTON AND CHELSEA Full time

    Job Role Summary:The Royal Borough of Kensington and Chelsea seeks an experienced Senior Help Desk Agent to lead on investigating and resolving complex service requests relating to finance teams. As part of our finance help desk team, you will work closely with financial colleagues to deliver exceptional customer service. Your responsibilities will include...


  • London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    Job SummaryVertex IT Solutions Ltd seeks an experienced Service Desk Platform Maintainer to join their team. The successful candidate will be responsible for maintaining the service desk platform, providing technical support, and ensuring seamless user experiences.Key ResponsibilitiesDevelop and maintain the service desk platform to meet user needs and...


  • London, Greater London, United Kingdom Spectrum IT Recruitment Full time £25,000 - £35,000

    Spectrum IT Recruitment is looking for a Technical Service Desk Engineer to join their team in Poole, Dorset.This is an excellent opportunity for an experienced IT Support professional to work with a variety of customers, providing technical support and resolving complex issues.The ideal candidate will have strong knowledge of Microsoft technologies,...


  • London, Greater London, United Kingdom Dexters Estate Agent Group Full time

    Technical Service Desk Technician: If you are a detail-oriented and organized individual with excellent communication skills, we want to hear from you!As a Technical Service Desk Technician, you will be responsible for managing and resolving technical issues reported by our clients and colleagues.You will utilize your analytical skills to troubleshoot and...


  • London, Greater London, United Kingdom Jumeirah Carlton Tower Full time

    Front Desk AgentAn exciting opportunity has arisen for a skilled individual to join our team at Jumeirah Carlton Tower as a Front Desk Agent. This role is responsible for delivering exceptional guest experiences from the moment they arrive.About the Role:We are looking for an organized and detail-oriented Front Desk Agent who can efficiently register...