Service Desk Agent
3 weeks ago
We are seeking a highly skilled Service Desk Agent to join our team. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a passion for delivering exceptional customer experiences.
In this role, you will be responsible for managing incoming requests from customers, providing accurate and timely resolutions, and escalating complex issues to senior team members when necessary.
Key responsibilities include:
- To deliver high-quality customer service, ensuring that all interactions are professional, courteous, and respectful.
- To resolve customer queries efficiently, using problem-solving skills and knowledge of company processes and procedures.
- To maintain accurate records of customer interactions, including updates on job status and completion.
- To work collaboratively with the supervisor/Area Service Manager to ensure seamless communication and effective issue resolution.
- To contribute to the development of the service desk team, sharing knowledge and best practices to drive continuous improvement.
The estimated salary for this role is £40,000 per year, plus benefits and bonuses based on individual performance.
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Technical Service Desk Analyst
3 days ago
London, Greater London, United Kingdom Dexters Estate Agent Group Full timeDexters Estate Agent Group is seeking an experienced IT Support Specialist to join their technical team.As the primary point of contact for technical queries, you will be responsible for resolving or escalating issues in a timely and professional manner.Key responsibilities include responding to user queries via email or phone, updating ticketing systems,...
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Technical Service Desk Agent
3 weeks ago
London, Greater London, United Kingdom Investigo Full timeJob Description: Technical Service Desk AgentEstimated Salary: £40,000 - £50,000 per annumWe are seeking an experienced Technical Service Desk Agent to join our team at Investigo. As a key member of our Digital Support team, you will be responsible for providing high-quality technical support to our clients.Key Responsibilities:Provide first- and...
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Technical Service Desk Agent
3 weeks ago
London, Greater London, United Kingdom Sony Music Entertainment (UK) Ltd. Full timeJob Title: Technical Service Desk AgentEstimated Salary: £32,000 - £40,000 per annumAbout the RoleWe are seeking a highly skilled Desktop Support Analyst to join our team at Sony Music Entertainment (UK) Ltd. As a Technical Service Desk Agent, you will be responsible for delivering exceptional support and services to users across various platforms, both...
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IT Service Desk Agent
2 weeks ago
London, Greater London, United Kingdom Premier Group Recruitment Full time £28,000 - £30,000We are seeking an experienced IT Service Desk Agent to join our team at Premier Group Recruitment. The successful candidate will have a background in supporting multiple clients in a B2B environment and hold relevant Microsoft certifications.About the Role:Provide technical support to clients via phone and email.Troubleshoot technical issues with Microsoft...
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ICT Service Desk Agent
3 days ago
London, Greater London, United Kingdom Opus People Solutions Ltd Full time**About the Role**We are seeking an experienced ICT Service Desk Agent to join our team. The successful candidate will be responsible for providing excellent customer service and technical support to our clients.The estimated salary for this position is around £12 per hour.Responsibilities:Provide prompt response to telephone, intranet and email requests...
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Front Desk Ambassador
3 days ago
London, Greater London, United Kingdom Accor Hotels Full timeJob DescriptionWe are seeking a highly skilled and experienced Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service, responding to guest requests, and ensuring a smooth check-in and check-out process.
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Front Desk Associate
1 week ago
London, Greater London, United Kingdom Ennismore Full timeAbout the RoleWe are seeking a Front Desk Agent to join our team at Sanderson London.This is a fantastic opportunity to be part of a vibrant and dynamic environment, where you will have the chance to develop your skills and build a successful career in hospitality.As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial...
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Senior Help Desk Professional
4 weeks ago
London, Greater London, United Kingdom ROYAL BOROUGH OF KENSINGTON AND CHELSEA Full timeJob Role Summary:The Royal Borough of Kensington and Chelsea seeks an experienced Senior Help Desk Agent to lead on investigating and resolving complex service requests relating to finance teams. As part of our finance help desk team, you will work closely with financial colleagues to deliver exceptional customer service. Your responsibilities will include...
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Computer Hardware Technician
3 days ago
London, Greater London, United Kingdom Dexters Estate Agent Group Full timeWe are looking for a Technical Service Desk Analyst to join our technical team at Dexters Estate Agent Group.In this role, you will provide technical support to clients and colleagues, resolving or escalating issues in a prompt and professional manner.Key responsibilities include responding to user queries via email or phone, updating ticketing systems, and...
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Global Help Desk Agent
2 weeks ago
London, Greater London, United Kingdom Roman Health Pharmacy LLC Full timeAs a Global Help Desk Agent, you will play a vital role in providing exceptional customer experiences for Planday users worldwide.Our company overview highlights our commitment to innovation, customer satisfaction, and employee growth. We offer a comprehensive Employee Share Plan, growth opportunities, and a strong social culture with team and company...
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Estate Agent Trainee Opportunity
3 days ago
London, Greater London, United Kingdom Dexters Estate Agent Group Full timeIn this exciting Trainee Estate Agent role at Dexters Estate Agent Group, you will have the opportunity to build a successful career in the property industry. With a competitive salary of £40,000 - £50,000 OTE and uncapped commission potential, this role is perfect for those who are ambitious and eager to learn. As a Trainee Estate Agent, you will be...
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Estate Agent IT Helpdesk Professional
3 weeks ago
London, Greater London, United Kingdom Dexters Estate Agent Group Full timeTechnical Service Desk Technician: If you are a detail-oriented and organized individual with excellent communication skills, we want to hear from you!As a Technical Service Desk Technician, you will be responsible for managing and resolving technical issues reported by our clients and colleagues.You will utilize your analytical skills to troubleshoot and...
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Front Desk Hospitality Specialist
3 weeks ago
London, Greater London, United Kingdom Jumeirah Carlton Tower Full timeFront Desk AgentAn exciting opportunity has arisen for a skilled individual to join our team at Jumeirah Carlton Tower as a Front Desk Agent. This role is responsible for delivering exceptional guest experiences from the moment they arrive.About the Role:We are looking for an organized and detail-oriented Front Desk Agent who can efficiently register...
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Front Desk Host
4 days ago
London, Greater London, United Kingdom Jumeirah Carlton Tower Full timeJob OverviewThis role involves providing exceptional customer service as a Front Desk Agent at Jumeirah Carlton Tower. The ideal candidate will have excellent interpersonal and communication skills, with the ability to learn multiple computer software systems.
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Front Desk Administrator
2 weeks ago
London, Greater London, United Kingdom Jumeirah Carlton Tower Full timeRole OverviewAn exciting opportunity has arisen for a Front Desk Agent to join the Jumeirah Carlton Tower team. The successful candidate will be responsible for delivering exceptional guest experiences, handling administrative tasks, and providing excellent customer service.
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Help Desk Specialist
1 week ago
London, Greater London, United Kingdom Macmillan Davies Full timeJob Title: Technical Service AgentWe are seeking a skilled Technical Service Agent to join our team at Macmillan Davies. This is a temporary 2-month assignment starting in January 2025, with the possibility of extension.The successful candidate will be based in West London and will work on site 2-3 days a week.As a Technical Service Agent, you will provide...
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Dexter Estate Agent Property Coordinator
1 week ago
London, Greater London, United Kingdom Dexters Estate Agent Group Full timeAbout UsDexters Estate Agent Group is a leading estate agent in West London, dedicated to providing exceptional service to our clients. We are seeking a Dexter Estate Agent Property Coordinator to join our team and contribute to our success.The successful candidate will have previous property management experience and be able to work collaboratively with our...
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Customer Service Agent
3 weeks ago
London, Greater London, United Kingdom The Imperial London Hotels Ltd Full timeThe Imperial London Hotels Ltd is recruiting for a Customer Service Agent - Reservations to work in our busy reservations department in Central London. As a key member of our team, you will be responsible for handling guest inquiries, processing bookings, and providing top-notch customer service.Your key duties will include:Responding to guest queries via...
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Senior Client Services Specialist
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London, Greater London, United Kingdom Agent Provocateur Full timeAbout the RoleThis Senior Customer Service Advisor will play a vital part in our Customer Services department, working closely with the Head Office team to ensure seamless customer interactions and maintain a high level of satisfaction. As an ambassador of our brand, you will be expected to embody the values of confidence, sensuality, and independence that...
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Front Desk Professional
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London, Greater London, United Kingdom Ennismore Full time**About Ennismore**We are a collection of independent hotels under the Morgans Originals brand, known for our unique lifestyle experience.**Job Title:** Front Desk AgentWe have an exciting opportunity to join our team at Sanderson London as a Front Desk Agent. In this role, you will be the first point of contact for our guests and provide exceptional...