Service Desk Technician

3 weeks ago


London, Greater London, United Kingdom Cubiq Recruitment Full time
About the Job

We are seeking a skilled Service Desk Engineer (1st/2nd Line Support) to join our client's team in Coventry. As a member of this dynamic team, you will have the opportunity to work on various projects, develop your skills, and contribute to the success of the organization.

This is a fantastic chance to join a growing company with a focus on innovation and customer satisfaction. The role comes with a competitive remuneration package, including:

Estimated Salary: £28,000-£32,000 per annum + bonus + benefits

Key Responsibilities

As a Service Desk Engineer, your key responsibilities will include:

  • Providing timely and effective support to customers via multiple channels
  • Troubleshooting software, hardware, and business applications
  • Collaborating with the IT team to resolve complex technical issues
  • Ensuring compliance with service level agreements (SLAs)

What We Offer: In addition to the competitive salary and benefits package, we offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • Hybrid working options after probation
  • A comprehensive employee recognition program
],

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