Service Desk Technician
3 weeks ago
We are seeking a skilled Service Desk Engineer (1st/2nd Line Support) to join our client's team in Coventry. As a member of this dynamic team, you will have the opportunity to work on various projects, develop your skills, and contribute to the success of the organization.
This is a fantastic chance to join a growing company with a focus on innovation and customer satisfaction. The role comes with a competitive remuneration package, including:
Estimated Salary: £28,000-£32,000 per annum + bonus + benefits
Key ResponsibilitiesAs a Service Desk Engineer, your key responsibilities will include:
- Providing timely and effective support to customers via multiple channels
- Troubleshooting software, hardware, and business applications
- Collaborating with the IT team to resolve complex technical issues
- Ensuring compliance with service level agreements (SLAs)
What We Offer: In addition to the competitive salary and benefits package, we offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- Hybrid working options after probation
- A comprehensive employee recognition program
-
Technical Support Technician for IS Service Desk
6 hours ago
London, Greater London, United Kingdom Launch Resources Limited Full timeTechnical Support Technician for IS Service DeskLaunch Resources Limited is seeking a Technical Support Technician to join their IS Service Desk team in London. As a Technical Support Technician, you will be responsible for providing technical support to customers, resolving incidents, and fulfilling service requests.You will work closely with the team to...
-
IT Help Desk Technician
3 weeks ago
London, Greater London, United Kingdom TMRG Full timeService Desk Role:We are looking for an experienced IT Help Desk Technician to join our team at TMRG. In this role, you will be responsible for providing technical support to our customers, ensuring that their IT needs are met with the highest level of service.About the Role:This is an exciting opportunity for a talented individual to work in a dynamic...
-
IT Support Service Desk Specialist
2 weeks ago
London, Greater London, United Kingdom Kirkland & Ellis LLP Full timeKirkland & Ellis LLP seeks an experienced IT Support Service Desk Specialist to join our team in providing premium, 24/7 call center and email support to attorneys, clients, and investors. This role requires strong analytical skills and the ability to operate in high-pressure situations.Job DescriptionThe IT Support Service Desk Specialist will be...
-
IT Support Service Desk Expert
3 weeks ago
London, Greater London, United Kingdom Just IT Recruitment Full timeJob OverviewThe Global IT Support Service Desk offers continuous, high-level support via phone and email to all staff. As a Service Desk Analyst, you will primarily address incoming requests through these communication channels, providing swift and effective solutions.This role requires strong communication skills, proficiency in operating systems and core...
-
Help Desk Technician
2 weeks ago
London, Greater London, United Kingdom Hott Source Full timeHott Source is hiring a Help Desk Technician - Infrastructure to support its user base of approximately 65 individuals across various technologies, including Servers, Desktops, Cloud, Networking, Security, and general Hardware/Software.Key responsibilities include:Reactive support through the service desk or deskside assistanceSupport on internal projects...
-
Technical Service Desk Expert
2 weeks ago
London, Greater London, United Kingdom Hott Source Full timeWe are looking for a Technical Service Desk Expert to join our team at Hott Source. As an IT Support Technician, you will be responsible for providing technical assistance to our users across various technologies, including Servers, Desktops, Cloud, Networking, Security, and Hardware/Software.Your key responsibilities will include:Reactive support via the...
-
Service Desk Support Specialist II
3 weeks ago
London, Greater London, United Kingdom Kirkland & Ellis LLP Full timeJob Description:Kirkland & Ellis LLP is seeking a skilled Service Desk Support Specialist II to join our team. As a key member of our Global IT Support Service Desk, you will be responsible for providing premium, 24/7 call center and email support to our attorneys, clients, and investors.Responsibilities:Field incoming requests for assistance via telephone...
-
Mayfair IT Service Desk Technician
7 days ago
London, Greater London, United Kingdom B&M Waste Services Limited Full timeAbout the JobWe are recruiting for an IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk.Key ResponsibilitiesDeliver 1st and 2nd line helpdesk support and manage the service deskInvolved in project-based work and supporting the manager in delivering the IT strategyManage and maintain...
-
London, Greater London, United Kingdom Kirkland & Ellis LLP Full timeJob Overview:The Kirkland & Ellis LLP's Global IT Support Service Desk is seeking a skilled Service Desk Analyst to join their team. In this role, you will be responsible for providing premium support to attorneys, clients, and investors via phone and email. The ideal candidate will possess excellent analytical skills, strong communication abilities, and the...
-
Service Desk Analyst: Global IT Support Expert
2 weeks ago
London, Greater London, United Kingdom Kirkland & Ellis LLP Full timeService Desk Analyst Job Description:Kirkland & Ellis LLP's Global IT Support Service Desk is looking for an experienced Global IT Support Expert to join their team. As a Service Desk Analyst, you will be responsible for providing technical support to attorneys, clients, and investors via phone and email. The ideal candidate will possess strong analytical...
-
IT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Ashdown Group Full timeA highly successful and rapidly growing tech business based in the UK is looking for an experienced Service Desk Lead to join their Infrastructure team.The ideal candidate will have a proven track record of running a front-line service desk function, ensuring it provides a proactive, efficient, and mature service to the organisation.Key responsibilities...
-
Service Desk Innovator
3 weeks ago
London, Greater London, United Kingdom Lane Clark & Peacock LLP. Full timeJob SummaryWe are seeking a highly skilled Digital Service Desk Specialist to join our team. As a front-line support specialist, you will be responsible for addressing issues that cannot be resolved through automation or self-service tools. You will implement AI-driven tools in troubleshooting, balancing the strengths of both automation and human...
-
Technical Service Desk Analyst
4 days ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeAbout the RoleThis is an exciting opportunity for a highly skilled IT Support Specialist to join our IT team at Vertex IT Solutions Ltd.The successful candidate will be responsible for providing technical support and resolving IT issues through desk side assistance.Key Responsibilities:Escalating technical issues to senior techniciansDiagnosing and resolving...
-
Service Desk Team Leader
3 weeks ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeThis role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...
-
Service Desk Team Lead
1 month ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeThis role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...
-
IT Service Desk Operations Lead
3 weeks ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeThis is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...
-
Service Desk Lead Specialist
3 weeks ago
London, Greater London, United Kingdom Ashdown Group Full timeWe are seeking a highly organised and customer-centric Service Desk Lead to join our Infrastructure team.This exciting opportunity involves managing the front-line service desk function, providing a proactive and efficient service to the organisation.Key responsibilities include:Ensuring the service desk function operates to agreed SLAs, using tools such as...
-
Service Desk Lead Manager
20 hours ago
London, Greater London, United Kingdom ASHDOWN GROUP Full timeA highly skilled and experienced Service Desk Lead is required to join the ASHDOWN GROUP Infrastructure team in Kingston, Surrey.Key Responsibilities:Raise the bar for front-line service desk operations, ensuring a proactive, efficient, and mature service to the organisation adhering to SLAs.Owning Manage Engine Service Desk Plus (SDP) and championing ITIL...
-
Proactive Service Desk Manager
5 days ago
London, Greater London, United Kingdom ASHDOWN GROUP Full timeASHDOWN GROUP is a rapidly growing tech business based in Kingston, Surrey.We are currently seeking an experienced Service Desk Lead to join our Infrastructure team.This role is ideal for a highly organized and proactive individual who can work effectively in a fast-paced environment.The successful candidate will be responsible for managing the day-to-day...
-
E-Bike Service Technician
3 weeks ago
London, Greater London, United Kingdom Zoomo Full timeAbout the RoleWe are seeking a highly skilled and motivated E-Bike Service Technician to join our team at Zoomo. As an E-Bike Service Technician, you will be responsible for ensuring the highest level of service excellence in managing our busy service desk, prioritizing repair appointments, and efficiently handling walk-in customers.You will also utilize...