Mayfair IT Service Desk Technician

7 days ago

London, Greater London, United Kingdom B&M Waste Services Limited Full time
About the Job

We are recruiting for an IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk.

Key Responsibilities
  • Deliver 1st and 2nd line helpdesk support and manage the service desk
  • Involved in project-based work and supporting the manager in delivering the IT strategy
  • Manage and maintain hardware, software, and network infrastructure
  • Manage user accounts, configure laptops, and mobile devices to ensure compliance with all policies and standards
Requirements
  • Previous experience of working in an IT Helpdesk / Service Desk role
  • Excellent communication skills, with a customer-centric approach to work
  • Experience of troubleshooting technical issues related to operating systems, applications, and hardware
  • Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, and network security technologies
  • Experience of Windows-based administration tools such as Active Directory and Group Policy
  • Understanding of ITIL, including incident management, change management, and configuration management
  • Excellent knowledge of Microsoft Office and technical understanding of Azure and Microsoft 365
  • Experience of using a broad range of cloud-based applications and services
  • Strong work ethic with a positive approach and problem-solving skills
Location and Salary

The role is based in London, with a competitive salary of £23-27 per hour.

  • Mayfair Reception Specialist

    3 weeks ago

    London, Greater London, United Kingdom AllBright - Mayfair Full time

    About the PositionAllBright - Mayfair is seeking a skilled Mayfair Reception Specialist to join our team. As a key member of our Front of House, you will be responsible for delivering exceptional service and hospitality to all members and visitors within the Townhouse. This is an exciting opportunity to work in a fast-paced, dynamic environment where no two...

  • IT Support Service Desk Expert

    3 weeks ago

    London, Greater London, United Kingdom Just IT Recruitment Full time

    Job OverviewThe Global IT Support Service Desk offers continuous, high-level support via phone and email to all staff. As a Service Desk Analyst, you will primarily address incoming requests through these communication channels, providing swift and effective solutions.This role requires strong communication skills, proficiency in operating systems and core...

  • Deputy Head Housekeeper

    2 months ago

    London, Greater London, United Kingdom The Mayfair Townhouse Full time

    Deputy Head Housekeeper Opportunity at The Mayfair TownhouseWe are seeking a highly skilled and experienced Deputy Head Housekeeper to join our team at The Mayfair Townhouse, a stylish and imaginative lifestyle hotel in the heart of Mayfair, London.About the RoleThe Deputy Head Housekeeper will be responsible for supporting the Executive Housekeeper in the...

  • Culinary Artisan

    3 weeks ago

    London, Greater London, United Kingdom Mandarin Oriental Mayfair Full time

    About the RoleBased at the Mandarin Oriental Mayfair within the Culinary Department in London, we are seeking a skilled Chef De Partie to join our team.Key Responsibilities:Execute all food items with standard recipe and plating guide as devised by Sous Chef or Head Chef.Ensure that station opening and closing procedures are carried out to standard.Prepare,...

  • Administrative Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom 34 Mayfair - Management Full time

    Restaurant Administrator Job DescriptionWe are seeking a highly organized and detail-oriented Restaurant Administrator to join our team at 34 Mayfair. As a key member of our administrative team, you will be responsible for supporting daily operations, managing administrative tasks, and contributing to the overall efficiency of our establishment.Your Key...

  • Technical Support Technician for IS Service Desk

    3 hours ago

    London, Greater London, United Kingdom Launch Resources Limited Full time

    Technical Support Technician for IS Service DeskLaunch Resources Limited is seeking a Technical Support Technician to join their IS Service Desk team in London. As a Technical Support Technician, you will be responsible for providing technical support to customers, resolving incidents, and fulfilling service requests.You will work closely with the team to...

  • Night Porter Role in Mayfair

    2 weeks ago

    London, Greater London, United Kingdom The Chesterfield Mayfair Hotel Full time

    Welcome to The Chesterfield Mayfair HotelWe are proud to be a family-owned hotelier business with 18 stunning properties all over the world. As a Night Porter, you will play a vital role in delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Your responsibilities will include handling guest requests,...

  • IT Help Desk Technician

    3 weeks ago

    London, Greater London, United Kingdom TMRG Full time

    Service Desk Role:We are looking for an experienced IT Help Desk Technician to join our team at TMRG. In this role, you will be responsible for providing technical support to our customers, ensuring that their IT needs are met with the highest level of service.About the Role:This is an exciting opportunity for a talented individual to work in a dynamic...

  • Technical Service Desk Analyst

    4 days ago

    London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    About the RoleThis is an exciting opportunity for a highly skilled IT Support Specialist to join our IT team at Vertex IT Solutions Ltd.The successful candidate will be responsible for providing technical support and resolving IT issues through desk side assistance.Key Responsibilities:Escalating technical issues to senior techniciansDiagnosing and resolving...

  • IT Support Service Desk Specialist

    2 weeks ago

    London, Greater London, United Kingdom Kirkland & Ellis LLP Full time

    Kirkland & Ellis LLP seeks an experienced IT Support Service Desk Specialist to join our team in providing premium, 24/7 call center and email support to attorneys, clients, and investors. This role requires strong analytical skills and the ability to operate in high-pressure situations.Job DescriptionThe IT Support Service Desk Specialist will be...

  • Four-Star Hotel Front Desk Assistant

    2 weeks ago

    London, Greater London, United Kingdom The Chesterfield Mayfair Hotel Full time

    Unlock Your Potential as a Night PorterJoin The Chesterfield Mayfair Hotel, a four-star boutique hotel in the heart of exclusive Mayfair. As a Night Porter, you will be part of a dedicated team that delivers exceptional service to our guests. Your key responsibilities will include handling guest requests, assisting with reception tasks, and maintaining the...

  • Luxury Hotel Concierge

    2 weeks ago

    London, Greater London, United Kingdom The Chesterfield Mayfair Hotel Full time

    Role SummaryWe are seeking a Night Porter to join our team at The Chesterfield Mayfair Hotel. This position involves ensuring the smooth operation of our front desk, handling guest requests, and maintaining the hotel's high standards.About UsThe Chesterfield Mayfair Hotel is a family-owned business with 18 stunning properties worldwide. We have received...

  • Service Desk Team Leader

    3 weeks ago

    London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full time

    This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...

  • Service Desk Team Lead

    1 month ago

    London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full time

    This role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...

  • IT Service Desk Operations Lead

    3 weeks ago

    London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full time

    This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

  • Help Desk Technician

    2 weeks ago

    London, Greater London, United Kingdom Hott Source Full time

    Hott Source is hiring a Help Desk Technician - Infrastructure to support its user base of approximately 65 individuals across various technologies, including Servers, Desktops, Cloud, Networking, Security, and general Hardware/Software.Key responsibilities include:Reactive support through the service desk or deskside assistanceSupport on internal projects...

  • Technical Service Desk Expert

    2 weeks ago

    London, Greater London, United Kingdom Hott Source Full time

    We are looking for a Technical Service Desk Expert to join our team at Hott Source. As an IT Support Technician, you will be responsible for providing technical assistance to our users across various technologies, including Servers, Desktops, Cloud, Networking, Security, and Hardware/Software.Your key responsibilities will include:Reactive support via the...

  • Service Desk Technician

    3 weeks ago

    London, Greater London, United Kingdom Cubiq Recruitment Full time

    About the JobWe are seeking a skilled Service Desk Engineer (1st/2nd Line Support) to join our client's team in Coventry. As a member of this dynamic team, you will have the opportunity to work on various projects, develop your skills, and contribute to the success of the organization.This is a fantastic chance to join a growing company with a focus on...

  • Pass Service Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Sparrow Italia Mayfair Full time

    About Sparrow Italia MayfairWe are a high-end restaurant in the heart of London, serving authentic Italian cuisine. Our team is dedicated to providing an exceptional dining experience for our guests.Job SummaryWe are seeking an experienced Pass Service Coordinator to join our kitchen team. The successful candidate will be responsible for coordinating orders...

  • Service Desk Operations Director

    3 weeks ago

    London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen Full time

    Service Desk Operations Director Job DescriptionWe are looking for an experienced Service Desk Operations Director to lead our team in Lancashire. The successful candidate will oversee the day-to-day activities of our service desk, ensuring users and clients receive the support they need. This is an exciting opportunity for a true leader to make a positive...