Technical Service Desk Analyst
3 days ago
This is an exciting opportunity for a highly skilled IT Support Specialist to join our IT team at Vertex IT Solutions Ltd.
The successful candidate will be responsible for providing technical support and resolving IT issues through desk side assistance.
Key Responsibilities:
- Escalating technical issues to senior technicians
- Diagnosing and resolving IT problems
The ideal candidate will have:
- Previous experience working in a similar role
- Knowledge of ITIL best practices
- Ability to work effectively in a team environment
Salary: £40,000 - £60,000 per annum (dependent on location and experience)
-
Technical Service Desk Analyst
11 minutes ago
London, Greater London, United Kingdom McKinlay Law Full timeJoin McKinlay Law, a dynamic commercial law firm, as a Technical Service Desk Analyst.About the Role:We are seeking a highly motivated individual to provide IT support to our office staff. As a Technical Service Desk Analyst, you will be responsible for handling IT queries, troubleshooting issues, and assisting with projects.Key Responsibilities:Provide...
-
Technical Service Desk Analyst
2 weeks ago
London, Greater London, United Kingdom Sanderson Government & Defence Full timeJob OverviewSanderson Government and Defence is working with a business supporting the Ministry of Defence with a service desk solution. We are looking for a skilled 2nd Line Support Analyst to join our team on a 12 month rolling contract.Provide technical support to end users via helpdesk softwareUtilize knowledge of ITIL best practices to ensure effective...
-
Technical Service Desk Analyst
3 weeks ago
London, Greater London, United Kingdom Hearst Full timeAbout the RoleAs a Technical Service Desk Analyst at Hearst UK, you will play a key role in delivering high-quality technical support to end users. You will be responsible for providing level 2 technical support regarding issues with hardware and software for desktop and laptop computers, network connectivity from home and office, all types of printers,...
-
Service Desk Analyst
2 weeks ago
City Of London, UK, Central London, United Kingdom Premier Group Recruitment Full timeService Desk AnalystLocation: London Salary: up to £30,000 depending on experienceOn-siteWe are looking for a 1st Line Support Engineer to join the Service Desk team for a large MSP client of ours.You will be joining a Microsoft Gold Partner and be responsible for providing support to their client via phone, email, chat and other remote connections.You will...
-
Technical Service Desk Analyst
3 weeks ago
London, Greater London, United Kingdom B&M Waste Services Limited Full timeJob DescriptionB&M Waste Services Limited is recruiting an IT Support Specialist to provide exceptional technical support to our employees. As a key member of our IT team, you will deliver first and second-line support, manage the service desk, and participate in project-based work.ResponsibilitiesManage incidents, problems, and requests from...
-
UK Service Desk Analyst
3 weeks ago
London, Greater London, United Kingdom Coforge Full timeAbout the RoleAs a skilled Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to users in a fast-paced environment.Key Responsibilities:• Provide day-to-day Service Desk Support services, including face-to-face floor walks and Service Desk support on a rotational basis.• Analyze, document, and...
-
Service Desk Analyst: Global IT Support Expert
2 weeks ago
London, Greater London, United Kingdom Kirkland & Ellis LLP Full timeService Desk Analyst Job Description:Kirkland & Ellis LLP's Global IT Support Service Desk is looking for an experienced Global IT Support Expert to join their team. As a Service Desk Analyst, you will be responsible for providing technical support to attorneys, clients, and investors via phone and email. The ideal candidate will possess strong analytical...
-
Help Desk Analyst
3 weeks ago
London, Greater London, United Kingdom Michael Page (UK) Full time**Role Description**We are looking for an experienced Help Desk Analyst to join our client's IT team. As a Help Desk Analyst, you will be responsible for providing technical support to users by monitoring and prioritizing user requests using our IT helpdesk system.The successful candidate will ensure all user tickets are assigned, responded to, and closed...
-
IT Service Desk Expert
3 weeks ago
London, Greater London, United Kingdom Kirkland & Ellis LLP Full timeAbout the RoleWe are seeking a highly motivated and experienced Technical Support Analyst to join our Global IT Support Service Desk team.The ideal candidate will have strong analytical skills, excellent communication skills, and the ability to operate in high-pressure situations.A competitive salary of $80,000 - $110,000 per annum is offered, commensurate...
-
Technical Service Desk Specialist
2 weeks ago
London, Greater London, United Kingdom Gowling WLG Full timeWe are seeking a highly skilled Technical Service Desk Specialist to join our Service Delivery team in London.The successful candidate will provide technical support to business users across the firm, ensuring minimal disruption to their work.About the RoleThe main purpose of this role is to provide 1st and 2nd line technical support to business users across...
-
IT Help Desk Analyst
2 weeks ago
London, Greater London, United Kingdom Transputec Full timeWe are looking for an experienced IT Help Desk Analyst to join our team at Transputec. In this role, you will be responsible for providing technical support to our customers via various communication channels, including phone, email, and self-service tools.The successful candidate will have a strong understanding of IT hardware and software, excellent...
-
Technical Service Desk Professional
3 weeks ago
London, Greater London, United Kingdom Syntax Consultancy Full timeSyntax Consultancy is a well-established IT services company looking for a Technical Service Desk Professional to join our team. The role involves providing technical support for Windows/Microsoft environments and logging calls to troubleshoot issues.The ideal candidate will have relevant experience in IT service desk or help desk roles and will be able to...
-
Service Desk Analyst
3 weeks ago
London, Greater London, United Kingdom Saragossa Full time £65,000Servicing IT Needs for Private EquityWe are seeking a skilled IT professional to join our team as a Service Desk Analyst. This role will be responsible for handling all IT issues within the private equity firm.The successful candidate will have hands-on experience with multiple technology environments and be proficient in Windows, O365, Intune, and Active...
-
Technical Support Analyst
3 weeks ago
London, Greater London, United Kingdom Funko Full timeFunko is seeking a Technical Support Analyst to join our team. In this role, you will be responsible for providing technical assistance to employees via phone, email, or in-person, as well as documenting IT processes and procedures.The estimated salary for this role is $70,000 - $90,000 per year, depending on experience and qualifications.Key...
-
Global Service Desk Analyst
2 weeks ago
London, Greater London, United Kingdom Hearst Full timeWe're looking for an experienced Global Service Desk Analyst to join our team at Hearst UK. As a key member of our Global Support team, you'll provide centralized help and break-fix IT support to all Hearst employees, forming key relationships with other ServiceDesk first-line staff located in both the UK and the US.You'll be responsible for responding to...
-
Technical Service Desk Manager
11 minutes ago
London, Greater London, United Kingdom Armstrong Knight Full timeJob DescriptionAs a Technical Service Desk Manager at Armstrong Knight, you will be responsible for coordinating activities with 3rd parties to ensure timely resolution of service desk workload. This role requires strong communication and problem-solving skills to provide clear and accurate instructions and information to service desk 3rd parties and other...
-
Technical Service Desk Expert
2 weeks ago
London, Greater London, United Kingdom Hott Source Full timeWe are looking for a Technical Service Desk Expert to join our team at Hott Source. As an IT Support Technician, you will be responsible for providing technical assistance to our users across various technologies, including Servers, Desktops, Cloud, Networking, Security, and Hardware/Software.Your key responsibilities will include:Reactive support via the...
-
Mayfair IT Service Desk Technician
7 days ago
London, Greater London, United Kingdom B&M Waste Services Limited Full timeAbout the JobWe are recruiting for an IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk.Key ResponsibilitiesDeliver 1st and 2nd line helpdesk support and manage the service deskInvolved in project-based work and supporting the manager in delivering the IT strategyManage and maintain...
-
Service Desk Technical Support Specialist
1 month ago
London, Greater London, United Kingdom New City College Full timeService Desk Role OverviewWe are seeking a skilled Service Desk Analyst to provide high-quality, efficient support to our customers. This role involves answering calls, logging, and triaging incidents, as well as resolving or escalating issues where necessary.Key ResponsibilitiesProvide professional, timely, and courteous support to customers.Manage...
-
IT Service Desk Management Professional
2 weeks ago
London, Greater London, United Kingdom InfraView Ltd Full timeAbout the RoleThis is an excellent opportunity for a seasoned Service Desk Manager to join InfraView Ltd and make a significant impact on our organization's success. As a key member of our team, you will be responsible for direct line management of 3 Service Desk Analysts, improving the operational performance of a team of 10, and ensuring the delivery of...