Customer Journey Advocate
9 hours ago
Bloom Search International is partnering with a leading luxury brand to find a dedicated Customer Journey Advocate. As a key member of our team, you'll play a vital role in shaping the customer experience and ensuring seamless interactions across all touchpoints. Your responsibilities will include delivering top-notch customer service, leveraging your knowledge of E commerce best practices to drive customer retention, and collaborating closely with internal stakeholders to inform product development and improve overall customer satisfaction. We offer a competitive salary range of $95,000 - $115,000 per year for this critical role.
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Customer Journey Lead
4 weeks ago
London, Greater London, United Kingdom Experian Ltd Full timeAbout the RoleWe are seeking an experienced Customer Experience Design Lead to join our team at Experian Ltd.In this role, you will define the future experience and identify new opportunities to solve everyday problems that our users have, ensuring the customer journey, products, and features are intuitive, easy to use, beautifully designed, and delivering...
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Customer Development Lead
3 weeks ago
London, Greater London, United Kingdom Advocate Group Full timeAbout the Role: We are seeking a highly motivated and experienced Customer Development Manager to join our team in London and South East region. As a key member of our sales team, you will be responsible for developing and maintaining relationships with key customers in the On Trade channel. The ideal candidate will have a proven track record in field sales...
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National Commercial Marketing Lead
1 week ago
London, Greater London, United Kingdom The Advocate Group Full timeNational Commercial Marketing Lead - The Advocate GroupWe are seeking a highly skilled National Commercial Marketing Lead to join our team at The Advocate Group. As a key partner with Suntory Global Spirits, this role offers the opportunity to shape the Commercial Marketing function and drive business growth.About the role:In this position, you will lead the...
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Customer Journey Architect
24 hours ago
London, Greater London, United Kingdom Hertility Health Limited Full timeAre you a creative and detail-oriented individual looking for a new challenge? Do you have a passion for designing innovative customer journeys? We are seeking a skilled Customer Journey Architect to join our team at Hertility Health Limited.About the RoleIn this role, you will lead the creative direction of CRM assets across onboarding, nurture, retention,...
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Logistics Customer Advocate
1 day ago
London, Greater London, United Kingdom parcelLab Full timeWe're seeking a highly motivated and customer-centric Logistics Customer Advocate to join our parcelLab team. In this role, you'll be responsible for delivering exceptional customer support, resolving complex issues, and promoting our services to existing and potential clients.You'll work closely with our internal teams to ensure seamless customer journeys,...
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Customer Journey Analyst
9 hours ago
London, Greater London, United Kingdom Harnham Full timeJob Role:We are seeking a Customer Journey Analyst to join our team and lead on end-to-end customer journey analysis and optimisation.This is a great opportunity to work on cross-functional digital insight projects and take ownership of customer journey analysis and optimisation using GA4.You will utilise your skills in digital analytics, SQL, and bigQuery...
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Customer Journey Consultant
23 hours ago
London, Greater London, United Kingdom CV-Library Full timeCompany OverviewCV-Library is a leading job search platform that connects job seekers with top employers. Our mission is to help people find their dream job and advance their careers.Main ResponsibilitiesThe Customer Journey Designer will play a pivotal role in transforming the service we offer to our customers by designing and crafting intricate and...
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Customer Journey Manager
9 hours ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeCustomer Journey ManagerAs a Customer Journey Manager at ENGINEERINGUK, you will be responsible for optimizing the customer journey throughout the purchasing funnel, from product discovery to consideration and purchase.This role requires a deep understanding of customer behavior and preferences, as well as experience using data and metrics to measure impact...
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Customer Experience Advocate
2 days ago
London, Greater London, United Kingdom CV-Library Full timeCustomer Experience AdvocateAt CV-Library in Enfield, we are searching for a dedicated Customer Experience Advocate. As a key member of our team, you will play a vital role in ensuring that every customer interaction is positive and memorable.Main Responsibilities:Support the sales team by providing expert knowledge of our vehicles and services.Assist in...
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Customer Success Advocate
2 days ago
London, Greater London, United Kingdom Tbwa ChiatDay Inc Full timeWe are looking for a skilled Customer Success Advocate to join our team in London. This role will involve working closely with Enterprise customers to ensure their effective use of Altana's platform. As a Customer Success Advocate, you will drive user adoption, product enablement, and value realization, ensuring overall customer success.The ideal candidate...
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Customer Journey Architect
4 weeks ago
London, Greater London, United Kingdom NICE Full timeAbout the RoleThis position as Customer Journey Architect is a key opportunity for a talented individual to drive business growth by designing and implementing effective customer journeys. Working closely with cross-functional teams, you will develop a deep understanding of client business processes and create tailored solutions to meet their...
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Customer Success Advocate
3 weeks ago
London, Greater London, United Kingdom SMARTLY Full timeJob OpportunityWe are excited to announce a new job opportunity for a Customer Success Advocate at Smartly. As a Customer Success Advocate, you will build, manage and develop strong relationships with customers and partners such as media agencies and Google.You will have a good understanding of paid social advertising (Meta, Pinterest, Snapchat, TikTok) and...
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Technical Customer Advocate
2 days ago
London, Greater London, United Kingdom Redline Group Ltd Full timeRedline Group Ltd is looking for a skilled Technical Customer Advocate to join our team in Isle of Wight. As a Technical Customer Advocate, you will be responsible for providing technical support to our customers worldwide and ensuring their complete satisfaction with our products and services.Your main duties will include:Responding to customer inquiries...
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Customer Journey Innovator
2 weeks ago
London, Greater London, United Kingdom MERJE Full timeService Design LeadIn this exciting role as Service Design Lead at MERJE, you will be responsible for designing and delivering innovative customer experiences that meet the evolving needs of a rapidly growing digital lender.The company is backed by significant Private Equity funds and is on a mission to redefine consumer finance, making it simpler and more...
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Customer Service Advocate
2 days ago
London, Greater London, United Kingdom Nothing Full timeWe are looking for a Customer Service Advocate to join our team in Soho. As a Customer Service Advocate, you will be responsible for delivering exceptional customer service and representing our brand and its core values.The ideal candidate will have previous experience working in a unique retail environment, providing exceptional customer service. You will...
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Customer Journey Designer
22 hours ago
London, Greater London, United Kingdom AbleCloset Full timeAbleCloset is looking for an experienced Customer Journey Designer to help us enhance our customer and vets experience. As a key member of our Process Re-engineering team, you will contribute to the design and redesign of customer journeys and end-to-end processes across our UK and European entities.The ideal candidate will have a strong background in...
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Healthcare Advocate
1 day ago
London, Greater London, United Kingdom Ezra Full time**Job Overview:**We're seeking a highly skilled Healthcare Advocate to join our team at Ezra. As a key member of our operations team, you'll be responsible for delivering exceptional customer experiences to our members, growing and retaining our member base, and implementing innovative solutions to improve their journey.You'll work closely with our Clinical...
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Customer Journey Manager
4 weeks ago
London, Greater London, United Kingdom Currys plc Full timeWe are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...
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Head of Customer Journey
4 weeks ago
London, Greater London, United Kingdom Monica Vinader Ltd Full timeAbout the Role:As Head of Customer Journey, you will be responsible for developing and implementing strategies that enhance our customers' online experience, drive engagement, and increase conversions.You will work closely with cross-functional teams to identify opportunities for improvement, design and implement new experiences, and measure their...
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Customer Journey Strategist
9 hours ago
London, Greater London, United Kingdom Acquire Full timeSenior CRM & Retention SpecialistAbout Acquire:We're a team of innovators dedicated to revolutionizing the sneaker culture. As a Senior CRM & Retention Specialist, you'll be at the forefront of crafting customer journeys that drive engagement and loyalty.Job Overview:You'll lead the development of comprehensive customer lifecycle strategies, focusing on...