Head of Customer Journey

About the RoleThis position as Customer Journey Architect is a key opportunity for a talented individual to drive business growth by designing and implementing effective customer journeys. Working closely with cross-functional teams, you will develop a deep understanding of client business processes and create tailored solutions to meet their...

About the RoleWe are seeking a highly skilled Strategic Customer Acquisition Lead to join our team at HEAD OFFICE. As a key member of our digital marketing team, you will be responsible for developing and executing a comprehensive customer acquisition strategy to drive business growth and customer outcomes.Key ResponsibilitiesLead a team of digital marketing...

We are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...

Job DescriptionWe are seeking a Customer Journey Strategist to join our team at GIMO.About the RoleThis is an exciting opportunity to drive customer engagement and optimize promotional efforts in the iGaming industry.The successful candidate will play a pivotal role in crafting and executing compelling customer journeys, ensuring a seamless and engaging...

About the RoleWe are seeking an experienced Customer Experience Design Lead to join our team at Experian Ltd.In this role, you will define the future experience and identify new opportunities to solve everyday problems that our users have, ensuring the customer journey, products, and features are intuitive, easy to use, beautifully designed, and delivering...

**Job Overview**We are looking for a highly motivated Customer Journey Coordinator to join our team. As a key member of our sales team, you will be responsible for managing customer relationships, processing orders, and providing excellent customer service.The ideal candidate will have high admin and sales experience, strong Microsoft skills, and be able to...

About the Role:We are seeking an experienced Strategic Customer Acquisition Lead to join our team at Head Office.Key Responsibilities:Develop and implement a comprehensive customer acquisition strategy to drive business growth and deliver exceptional customer outcomes.Lead a high-performing team of digital marketing specialists, driving channel excellence...

Unlock Business Growth as a Senior Customer Journey ManagerAre you an expert in leveraging data-driven insights to drive customer engagement and loyalty? Do you have a passion for developing personalised customer journeys that exceed expectations? We're seeking a seasoned Senior Customer Journey Manager to join our team at Spotlight Sports Group.About the...

At Béa Fertility, we're reimagining the fertility treatment journey. Our first product brings clinical-grade fertility care into homes around the world with a groundbreaking reinvention of Intracervical Insemination (ICI). We're driving a positive impact in the lives of people and families in the UK and soon the US.We're seeking a skilled Customer Journey...

Job Title: Head of Commercial ManagementLocation: Head Office, LondonJob Type: Full-timeAbout the Role:We are seeking a highly skilled and experienced professional to lead our commercial management team. The ideal candidate will have a strong background in customer acquisition and a proven track record of developing and implementing successful strategies.Key...

About the JobWe are seeking an Innovative Customer Journey Manager to join our team at 89.9 TheLight. As a member of our senior leadership team, you will be responsible for developing and implementing effective customer journey strategies that drive engagement and conversions.Key ResponsibilitiesDesign and implement customer journey maps to understand...

Job DescriptionYou will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals.Your focus will be on service journeys, volunteering, income generation and campaigning.

Job Description:As a Customer Journey Strategist, you will be responsible for designing, building, and market testing design ideas using various methods, including primary market research, design sprints/workshops, and Figma UI design.Key Accountabilities:Develop and implement a customer-centric approach to design and innovation.Collaborate with...

Customer Insights ManagerThis is an exciting opportunity to work with a leading insurance company, driving customer experience excellence through insight-driven decision making.The Role:Develop and implement customer journey analytics to inform business strategy and drive customer advocacy;Conduct research and analysis to identify opportunities for customer...

Head of Brand and Digital StrategyDrive customer acquisition and develop channel centres of excellence by leading a team of digital marketing specialists. Oversee marketing campaigns, enable a customer-focused mentality, and drive accountability for marketing ROI. Collaborate with e-commerce teams to optimise the customer journey and improve website user...

About the RoleWe are seeking a highly organized and results-driven Process Engineer to join our team in the UK.The successful candidate will have a strong background in change management, with experience working with Lean and Agile methodologies.As part of our Process Intelligence and Automation Team, you will work closely with clients in Investment Banking,...

About the RoleWe are seeking an experienced IT Journey Strategist to join our team at JSS Transform. In this role, you will be responsible for analysing and designing IT processes to enhance the customer experience.

Unlock Career Growth as a Protection Portal and Customer Journey Optimisation LeadAbout the Role:We are seeking an experienced Protection Portal and Customer Journey Optimisation Lead to join our team at Legal & General Group. As a key member of our organisation, you will play a critical role in driving business growth and delivering exceptional customer...

Job SummaryWe are seeking a highly experienced and skilled professional to lead our Digital Factory in delivering new business and renewal customer journeys. The successful candidate will be responsible for overseeing the end-to-end delivery of business solutions for the entire squads and platforms related to customer journey.Key ResponsibilitiesDrive the...

We are seeking a Data Insight Specialist to lead on end-to-end customer journey analysis and optimisation across our digital estate.This is a great opportunity to work on cross-functional digital insight projects, utilising Google Analytics 4 to deep-dive into customer journeys across mobile, web, and app platforms.Experience with digital analytics tools,...