Customer Journey Development Manager
1 month ago
You will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals.
Your focus will be on service journeys, volunteering, income generation and campaigning.
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Customer Journey Manager
2 weeks ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeCustomer Journey ManagerAs a Customer Journey Manager at ENGINEERINGUK, you will be responsible for optimizing the customer journey throughout the purchasing funnel, from product discovery to consideration and purchase.This role requires a deep understanding of customer behavior and preferences, as well as experience using data and metrics to measure impact...
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Customer Journey Manager
1 month ago
London, Greater London, United Kingdom Currys plc Full timeWe are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...
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Customer Journey Manager
7 days ago
London, Greater London, United Kingdom Dream Travel by Cheryl Full timeJob OverviewDream Travel by Cheryl is seeking a highly motivated Customer Journey Manager to join our team. As a Customer Journey Manager, you will be responsible for delivering exceptional customer experiences through personalized travel planning and expert advice.About the Position:Salary: $50,000 - $60,000 per yearJob Type: Full-timeLocation: Remote...
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Senior Customer Journey Manager
2 weeks ago
London, Greater London, United Kingdom 3Search Full timeAbout the RoleAs a Senior Customer Journey Manager, you will be responsible for optimising customer journeys across all touchpoints to ensure seamless and memorable experiences. You will work closely with cross-functional teams to design and implement customer experience projects that drive satisfaction and retention.The ideal candidate will have a strong...
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Customer Journey Strategist
2 weeks ago
London, Greater London, United Kingdom BDS (Northern) Limited Full time**Unlocking Seamless Customer Experiences**BDS (Northern) Limited is pioneering a transformative approach to customer service, and we need your expertise to take it to the next level. As a seasoned Customer Journey Strategist, you'll drive innovation in our Customer Experience and Operations department.Your focus will be on crafting user-centric experiences...
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Innovative Customer Journey Manager
1 month ago
London, Greater London, United Kingdom 89.9 TheLight Full timeAbout the JobWe are seeking an Innovative Customer Journey Manager to join our team at 89.9 TheLight. As a member of our senior leadership team, you will be responsible for developing and implementing effective customer journey strategies that drive engagement and conversions.Key ResponsibilitiesDesign and implement customer journey maps to understand...
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Customer Journey Architect
2 weeks ago
London, Greater London, United Kingdom Hertility Health Limited Full timeAre you a creative and detail-oriented individual looking for a new challenge? Do you have a passion for designing innovative customer journeys? We are seeking a skilled Customer Journey Architect to join our team at Hertility Health Limited.About the RoleIn this role, you will lead the creative direction of CRM assets across onboarding, nurture, retention,...
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Customer Journey Architect
2 hours ago
London, Greater London, United Kingdom Acquire Full timeAbout the Role:We are looking for a highly skilled Customer Journey Architect to lead our efforts in designing and executing customer journeys that drive engagement and retention.The successful candidate will have a deep understanding of customer behavior and preferences, as well as the ability to analyze data to inform strategic...
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Customer Journey Strategist
3 hours ago
London, Greater London, United Kingdom easyJet Airline Company PLC Full timeJob Title: CRM Journey Planner (15419)About Us:easyJet's Customer Experience team is at the forefront of redefining the way we manage customer communications, leveraging data and technology to deliver exceptional experiences. As a CRM Journey Planner, you will play a key role in designing and executing multi-channel customer journeys that enhance our...
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Customer Journey Optimization Manager
41 minutes ago
London, Greater London, United Kingdom Experis Full timeAbout the RoleWe are looking for a Customer Journey Optimization Manager to join our team in London. This role is ideal for someone who has experience in optimizing customer journeys and driving business growth through experimentation and personalization.As a key member of our digital transformation team, you will be responsible for developing and executing...
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Customer Journey Analyst
2 weeks ago
London, Greater London, United Kingdom Harnham Full timeJob Role:We are seeking a Customer Journey Analyst to join our team and lead on end-to-end customer journey analysis and optimisation.This is a great opportunity to work on cross-functional digital insight projects and take ownership of customer journey analysis and optimisation using GA4.You will utilise your skills in digital analytics, SQL, and bigQuery...
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Customer Journey Architect
1 month ago
London, Greater London, United Kingdom NICE Full timeAbout the RoleThis position as Customer Journey Architect is a key opportunity for a talented individual to drive business growth by designing and implementing effective customer journeys. Working closely with cross-functional teams, you will develop a deep understanding of client business processes and create tailored solutions to meet their...
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Customer Journey Designer
7 days ago
London, Greater London, United Kingdom 3Search Full timeJob SummaryWe are looking for an experienced Senior Digital Analyst to join our team. You will be responsible for designing, implementing, and managing customer experience projects that drive satisfaction and retention.About UsWe are a leading insurance group with a strong reputation across Europe and East Asia. Our commitment to customer care has earned us...
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Customer Journey Coordinator
1 month ago
London, Greater London, United Kingdom Get Recruited Ltd Full time**Job Overview**We are looking for a highly motivated Customer Journey Coordinator to join our team. As a key member of our sales team, you will be responsible for managing customer relationships, processing orders, and providing excellent customer service.The ideal candidate will have high admin and sales experience, strong Microsoft skills, and be able to...
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Customer Journey Optimisation Specialist
6 days ago
London, Greater London, United Kingdom 3Search Full timeAbout the JobWe are seeking a Customer Journey Optimisation Specialist to join our team at 3Search. As a key member of our team, you will be responsible for analysing and improving customer journeys to enhance overall customer experience.You will work closely with cross-functional teams to identify areas of improvement and develop targeted solutions to...
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Customer Journey Analyst
7 days ago
London, Greater London, United Kingdom Harnham Full timeAbout the RoleWe are seeking an experienced CUSTOMER INSIGHTS MANAGER to join our client's team in London. The ideal candidate will have a proven track record of delivering CX improvement initiatives and a strong understanding of customer journey mapping.In this role, you will be responsible for analyzing customer feedback and data to identify key insights...
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Customer Journey Analyst
7 days ago
London, Greater London, United Kingdom Harnham Full timeAbout the RoleAs a Customer Insight Manager at Harnham, you will be responsible for providing in-depth insights into the customer journey. Your role will involve translating survey and complaint data into actionable insights to optimize customer experiences.You will lead or commission research to provide valuable insights that help boost advocacy, loyalty,...
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Customer Journey Manager
8 minutes ago
London, Greater London, United Kingdom Curve Full timeAbout the RoleThe Senior CRM Executive will play a crucial role in strategizing and executing on the CRM roadmap. You will work closely with product and data teams to build automated journeys and execute bespoke multi-channel campaigns.Responsibilities:Develop and implement CRM strategies aligned with business objectivesCollaborate with cross-functional...
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Customer Journey Consultant
2 weeks ago
London, Greater London, United Kingdom CV-Library Full timeCompany OverviewCV-Library is a leading job search platform that connects job seekers with top employers. Our mission is to help people find their dream job and advance their careers.Main ResponsibilitiesThe Customer Journey Designer will play a pivotal role in transforming the service we offer to our customers by designing and crafting intricate and...
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Customer Journey Architect
2 weeks ago
London, Greater London, United Kingdom Harnham Full timeJob DescriptionCustomer Journey ArchitectHarnham is seeking a skilled Customer Journey Architect to lead our team's efforts in understanding and enhancing the customer experience. The ideal candidate will have a proven track record of analyzing complex data and developing strategic recommendations to drive business growth.Responsibilities:Design and...