Customer Journey Coordinator

Candela Academy is a leading education company that offers personalized support for secondary school students and parents in the UK. Our services include Academic Mentorship and Online Tutoring for (I)GCSEs, A-Levels, and Extended Project Qualifications.We are seeking a highly organized, dedicated, and customer-oriented Student Coordinator to play a crucial...

Job DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...

About the RoleWe are seeking a highly organized and results-driven Process Engineer to join our team in the UK.The successful candidate will have a strong background in change management, with experience working with Lean and Agile methodologies.As part of our Process Intelligence and Automation Team, you will work closely with clients in Investment Banking,...

About the RoleThis position as Customer Journey Architect is a key opportunity for a talented individual to drive business growth by designing and implementing effective customer journeys. Working closely with cross-functional teams, you will develop a deep understanding of client business processes and create tailored solutions to meet their...

We are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...

Job DescriptionWe are seeking a Customer Journey Strategist to join our team at GIMO.About the RoleThis is an exciting opportunity to drive customer engagement and optimize promotional efforts in the iGaming industry.The successful candidate will play a pivotal role in crafting and executing compelling customer journeys, ensuring a seamless and engaging...

About the Role:As Head of Customer Journey, you will be responsible for developing and implementing strategies that enhance our customers' online experience, drive engagement, and increase conversions.You will work closely with cross-functional teams to identify opportunities for improvement, design and implement new experiences, and measure their...

About the RoleWe are seeking an experienced Customer Experience Design Lead to join our team at Experian Ltd.In this role, you will define the future experience and identify new opportunities to solve everyday problems that our users have, ensuring the customer journey, products, and features are intuitive, easy to use, beautifully designed, and delivering...

Unlock Business Growth as a Senior Customer Journey ManagerAre you an expert in leveraging data-driven insights to drive customer engagement and loyalty? Do you have a passion for developing personalised customer journeys that exceed expectations? We're seeking a seasoned Senior Customer Journey Manager to join our team at Spotlight Sports Group.About the...

At Béa Fertility, we're reimagining the fertility treatment journey. Our first product brings clinical-grade fertility care into homes around the world with a groundbreaking reinvention of Intracervical Insemination (ICI). We're driving a positive impact in the lives of people and families in the UK and soon the US.We're seeking a skilled Customer Journey...

About the JobWe are seeking an Innovative Customer Journey Manager to join our team at 89.9 TheLight. As a member of our senior leadership team, you will be responsible for developing and implementing effective customer journey strategies that drive engagement and conversions.Key ResponsibilitiesDesign and implement customer journey maps to understand...

Job DescriptionYou will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals.Your focus will be on service journeys, volunteering, income generation and campaigning.

Job Description:As a Customer Journey Strategist, you will be responsible for designing, building, and market testing design ideas using various methods, including primary market research, design sprints/workshops, and Figma UI design.Key Accountabilities:Develop and implement a customer-centric approach to design and innovation.Collaborate with...

Customer Insights ManagerThis is an exciting opportunity to work with a leading insurance company, driving customer experience excellence through insight-driven decision making.The Role:Develop and implement customer journey analytics to inform business strategy and drive customer advocacy;Conduct research and analysis to identify opportunities for customer...

• Position: Customer Experience Product Manager (Permanent)• Location: Our Liverpool site and remotely • Working Arrangement: Hybrid (2-3 days per week on-site)• About the Role: As a Customer Experience Product Manager, you will play a key role in enhancing customer interactions across digital and in-store channels. You will lead the strategy and...

About the RoleTalan is seeking a highly organized and detail-oriented Process Engineer to join our Process Intelligence and Automation Team. As a key member of the team, you will work on cutting-edge automation technologies and collaborate with top clients in Investment Banking, Energy, and Legal sectors.Key ResponsibilitiesDevelop a clear strategy for...

Candela Academy is a leading education company that provides personalized support for secondary school students and parents in the UK. We are seeking a highly organized and dedicated Student Coordinator to play a crucial role in the day-to-day operations of our academy.Key Responsibilities:Coordinate and facilitate the academic journey of designated...

About the RoleWe are seeking an experienced IT Journey Strategist to join our team at JSS Transform. In this role, you will be responsible for analysing and designing IT processes to enhance the customer experience.

Unlock Career Growth as a Protection Portal and Customer Journey Optimisation LeadAbout the Role:We are seeking an experienced Protection Portal and Customer Journey Optimisation Lead to join our team at Legal & General Group. As a key member of our organisation, you will play a critical role in driving business growth and delivering exceptional customer...

Are you passionate about delivering exceptional customer experiences? Pendragon Group seeks a skilled Customer Care Coordinator to join their team.The successful candidate will have experience in the automotive industry and strong administration skills, with excellent attention to detail and organisational abilities. They will work closely with the sales...