Customer Journey Designer

Company OverviewCV-Library is a leading job search platform that connects job seekers with top employers. Our mission is to help people find their dream job and advance their careers.Main ResponsibilitiesThe Customer Journey Designer will play a pivotal role in transforming the service we offer to our customers by designing and crafting intricate and...

Service Design LeadIn this exciting role as Service Design Lead at MERJE, you will be responsible for designing and delivering innovative customer experiences that meet the evolving needs of a rapidly growing digital lender.The company is backed by significant Private Equity funds and is on a mission to redefine consumer finance, making it simpler and more...

About the RoleThis position as Customer Journey Architect is a key opportunity for a talented individual to drive business growth by designing and implementing effective customer journeys. Working closely with cross-functional teams, you will develop a deep understanding of client business processes and create tailored solutions to meet their...

About the RoleWe are seeking an experienced Customer Experience Design Lead to join our team at Experian Ltd.In this role, you will define the future experience and identify new opportunities to solve everyday problems that our users have, ensuring the customer journey, products, and features are intuitive, easy to use, beautifully designed, and delivering...

Are you a creative and detail-oriented individual looking for a new challenge? Do you have a passion for designing innovative customer journeys? We are seeking a skilled Customer Journey Architect to join our team at Hertility Health Limited.About the RoleIn this role, you will lead the creative direction of CRM assets across onboarding, nurture, retention,...

About the Role:As Head of Customer Journey, you will be responsible for developing and implementing strategies that enhance our customers' online experience, drive engagement, and increase conversions.You will work closely with cross-functional teams to identify opportunities for improvement, design and implement new experiences, and measure their...

Job Description:As a Customer Journey Strategist, you will be responsible for designing, building, and market testing design ideas using various methods, including primary market research, design sprints/workshops, and Figma UI design.Key Accountabilities:Develop and implement a customer-centric approach to design and innovation.Collaborate with...

About the RoleAs a Senior Customer Journey Manager, you will be responsible for optimising customer journeys across all touchpoints to ensure seamless and memorable experiences. You will work closely with cross-functional teams to design and implement customer experience projects that drive satisfaction and retention.The ideal candidate will have a strong...

Senior CRM & Retention SpecialistAbout Acquire:We're a team of innovators dedicated to revolutionizing the sneaker culture. As a Senior CRM & Retention Specialist, you'll be at the forefront of crafting customer journeys that drive engagement and loyalty.Job Overview:You'll lead the development of comprehensive customer lifecycle strategies, focusing on...

Job DescriptionYou will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals.Your focus will be on service journeys, volunteering, income generation and campaigning.

Join Our Mission to Enhance User ExperiencesWe are seeking a talented User Journey Designer to join our team at AJ Bell Management Limited. As a key contributor, you will play a crucial role in improving user experiences and conversion rates.This is an exciting opportunity to join our innovative team and contribute to the development of our D2C business. You...

Motorway: Revolutionizing the Used Car MarketplaceAs a fast-growing scale-up, Motorway is disrupting the traditional car buying experience with its innovative online-only platform. We're seeking an experienced Crm Manager to join our dynamic team and contribute to shaping our customer lifecycle communications.With a strong background in CRM and customer...

**Job Summary**We are looking for a Customer Journey Optimisation Specialist to join our team at Berg Kaprow Lewis LLP. As a key member of the team, you will work closely with our CRM Manager to design and implement customer journeys for lifecycle stages such as onboarding, retention, and reactivation.The ideal candidate will have experience creating...

Job Role:We are seeking a Customer Journey Analyst to join our team and lead on end-to-end customer journey analysis and optimisation.This is a great opportunity to work on cross-functional digital insight projects and take ownership of customer journey analysis and optimisation using GA4.You will utilise your skills in digital analytics, SQL, and bigQuery...

Job Description:Lorien is seeking a skilled UX Designer to join their team on a 3-month contract basis. The ideal candidate will be responsible for applying user-centred design methodologies on projects from start to finish.The successful applicant will work closely with the Head of Digital Products to ensure that customer-centric principles and design...

About the JobWe are seeking an Innovative Customer Journey Manager to join our team at 89.9 TheLight. As a member of our senior leadership team, you will be responsible for developing and implementing effective customer journey strategies that drive engagement and conversions.Key ResponsibilitiesDesign and implement customer journey maps to understand...

Customer Journey ManagerAs a Customer Journey Manager at ENGINEERINGUK, you will be responsible for optimizing the customer journey throughout the purchasing funnel, from product discovery to consideration and purchase.This role requires a deep understanding of customer behavior and preferences, as well as experience using data and metrics to measure impact...

At Béa Fertility, we're reimagining the fertility treatment journey. Our first product brings clinical-grade fertility care into homes around the world with a groundbreaking reinvention of Intracervical Insemination (ICI). We're driving a positive impact in the lives of people and families in the UK and soon the US.We're seeking a skilled Customer Journey...

About Monica Vinader LtdWe are a Digital first, omni-channel, customer-obsessed, female-led and inclusive company focused on creating meaningful relationships with our community. Our mission is to make luxury something we can all enjoy every day.Job DescriptionThe Head of Digital Experience role is an exciting opportunity to transform the online and offline...

We are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...