Head of Customer Journey Design

AbleCloset is looking for an experienced Customer Journey Designer to help us enhance our customer and vets experience. As a key member of our Process Re-engineering team, you will contribute to the design and redesign of customer journeys and end-to-end processes across our UK and European entities.The ideal candidate will have a strong background in...

As a Global Customer Journey Designer at Ledger Bennett Ltd, you will play a vital role in shaping the customer journey for our clients. Estimated salary for this role is £90,000 - £130,000 per annum.Job SummaryYou will be responsible for designing and delivering end-to-end customer journeys within the Account Based Marketing framework for complex global...

Job SummaryWe are looking for an experienced Senior Digital Analyst to join our team. You will be responsible for designing, implementing, and managing customer experience projects that drive satisfaction and retention.About UsWe are a leading insurance group with a strong reputation across Europe and East Asia. Our commitment to customer care has earned us...

Job Description:Lorien is seeking a skilled UX Designer to join their team on a 3-month contract basis. The ideal candidate will be responsible for applying user-centred design methodologies on projects from start to finish.The successful applicant will work closely with the Head of Digital Products to ensure that customer-centric principles and design...

Company OverviewCV-Library is a leading job search platform that connects job seekers with top employers. Our mission is to help people find their dream job and advance their careers.Main ResponsibilitiesThe Customer Journey Designer will play a pivotal role in transforming the service we offer to our customers by designing and crafting intricate and...

**Unlocking Seamless Customer Experiences**BDS (Northern) Limited is pioneering a transformative approach to customer service, and we need your expertise to take it to the next level. As a seasoned Customer Journey Strategist, you'll drive innovation in our Customer Experience and Operations department.Your focus will be on crafting user-centric experiences...

Service Design LeadIn this exciting role as Service Design Lead at MERJE, you will be responsible for designing and delivering innovative customer experiences that meet the evolving needs of a rapidly growing digital lender.The company is backed by significant Private Equity funds and is on a mission to redefine consumer finance, making it simpler and more...

About the RoleThis position as Customer Journey Architect is a key opportunity for a talented individual to drive business growth by designing and implementing effective customer journeys. Working closely with cross-functional teams, you will develop a deep understanding of client business processes and create tailored solutions to meet their...

About the RoleWe are seeking an experienced Customer Experience Design Lead to join our team at Experian Ltd.In this role, you will define the future experience and identify new opportunities to solve everyday problems that our users have, ensuring the customer journey, products, and features are intuitive, easy to use, beautifully designed, and delivering...

Omni-Channel Journey DesignerMERJE is excited to present an opportunity for an Omni-Channel Journey Designer to join their team in the consumer finance sector. This role offers the chance to work on cutting-edge customer experiences using innovative technologies, including generative AI.The successful candidate will lead the design and delivery of servicing...

Are you a creative and detail-oriented individual looking for a new challenge? Do you have a passion for designing innovative customer journeys? We are seeking a skilled Customer Journey Architect to join our team at Hertility Health Limited.About the RoleIn this role, you will lead the creative direction of CRM assets across onboarding, nurture, retention,...

Job Title: Digital Experience CreatorWe are seeking an experienced Digital Experience Creator to join our team at Match Digital in London. The successful candidate will be responsible for driving customer journey initiatives forward using design thinking and data-driven design. This will involve collaborating with cross-functional teams to create seamless...

Digital Design at Tesco PartnersWe are committed to providing a fully inclusive and accessible recruitment process. As a Digital Interaction Designer, you will have the opportunity to shape experiences that help millions of people shop better.What We OfferWe offer a competitive salary of £65,000 - £85,000 per annum, depending on experience, as well as a...

Job DescriptionCustomer Journey ArchitectHarnham is seeking a skilled Customer Journey Architect to lead our team's efforts in understanding and enhancing the customer experience. The ideal candidate will have a proven track record of analyzing complex data and developing strategic recommendations to drive business growth.Responsibilities:Design and...

About the RoleAs a Senior Customer Journey Manager, you will be responsible for optimising customer journeys across all touchpoints to ensure seamless and memorable experiences. You will work closely with cross-functional teams to design and implement customer experience projects that drive satisfaction and retention.The ideal candidate will have a strong...

We are seeking an experienced Lead Designer to join our team at Head Office UK.The ideal candidate will have a strong background in luxury restaurant design and the ability to lead complex projects from inception to completion.This is a full-time position based in London, with frequent travel to new sites, restaurant locations, and construction sites...

Job OverviewWe are seeking a highly skilled Head of Customer Engagement to lead our customer acquisition efforts and drive business growth. The successful candidate will be responsible for developing and executing a comprehensive customer engagement strategy, leveraging expertise in PPC, SEO, Media Planning, Affiliates, and Programmatic.The ideal candidate...

Job DescriptionYou will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals.Your focus will be on service journeys, volunteering, income generation and campaigning.

Senior CRM & Retention SpecialistAbout Acquire:We're a team of innovators dedicated to revolutionizing the sneaker culture. As a Senior CRM & Retention Specialist, you'll be at the forefront of crafting customer journeys that drive engagement and loyalty.Job Overview:You'll lead the development of comprehensive customer lifecycle strategies, focusing on...

**Job Summary**We are looking for a Customer Journey Optimisation Specialist to join our team at Berg Kaprow Lewis LLP. As a key member of the team, you will work closely with our CRM Manager to design and implement customer journeys for lifecycle stages such as onboarding, retention, and reactivation.The ideal candidate will have experience creating...