Senior Customer Journey Manager

Customer Journey ManagerAs a Customer Journey Manager at ENGINEERINGUK, you will be responsible for optimizing the customer journey throughout the purchasing funnel, from product discovery to consideration and purchase.This role requires a deep understanding of customer behavior and preferences, as well as experience using data and metrics to measure impact...

Are you a creative and detail-oriented individual looking for a new challenge? Do you have a passion for designing innovative customer journeys? We are seeking a skilled Customer Journey Architect to join our team at Hertility Health Limited.About the RoleIn this role, you will lead the creative direction of CRM assets across onboarding, nurture, retention,...

About the JobWe are seeking an Innovative Customer Journey Manager to join our team at 89.9 TheLight. As a member of our senior leadership team, you will be responsible for developing and implementing effective customer journey strategies that drive engagement and conversions.Key ResponsibilitiesDesign and implement customer journey maps to understand...

Job DescriptionYou will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals.Your focus will be on service journeys, volunteering, income generation and campaigning.

About the Role:This Senior Digital Analyst position focuses on driving customer satisfaction through optimised customer journeys. You will be responsible for developing customer journey maps and managing end-to-end customer experiences.The ideal candidate will have a strong background in customer experience or product management, with expertise in data...

We are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...

Job OverviewDream Travel by Cheryl is seeking a highly motivated Customer Journey Manager to join our team. As a Customer Journey Manager, you will be responsible for delivering exceptional customer experiences through personalized travel planning and expert advice.About the Position:Salary: $50,000 - $60,000 per yearJob Type: Full-timeLocation: Remote...

Job SummaryWe are looking for an experienced Senior Digital Analyst to join our team. You will be responsible for designing, implementing, and managing customer experience projects that drive satisfaction and retention.About UsWe are a leading insurance group with a strong reputation across Europe and East Asia. Our commitment to customer care has earned us...

Senior CRM & Retention SpecialistAbout Acquire:We're a team of innovators dedicated to revolutionizing the sneaker culture. As a Senior CRM & Retention Specialist, you'll be at the forefront of crafting customer journeys that drive engagement and loyalty.Job Overview:You'll lead the development of comprehensive customer lifecycle strategies, focusing on...

**Unlocking Seamless Customer Experiences**BDS (Northern) Limited is pioneering a transformative approach to customer service, and we need your expertise to take it to the next level. As a seasoned Customer Journey Strategist, you'll drive innovation in our Customer Experience and Operations department.Your focus will be on crafting user-centric experiences...

**Role Overview**As a Senior Digital Analyst, you will play a crucial role in designing, implementing, and managing customer experience projects that drive satisfaction and retention.Your focus will be on optimizing customer journeys across all touchpoints, ensuring seamless and memorable experiences.You will have the opportunity to shape the customer...

We are seeking an experienced Senior CX Leader to oversee and enhance the overall customer experience for a global organisation. This full-time, permanent position is nationwide, with monthly meetings at our Reading headquarters.As a Senior CX Leader, you will be responsible for implementing customer-centric strategies and initiatives to drive engagement and...

**Job Summary**We are looking for a Customer Journey Optimisation Specialist to join our team at Berg Kaprow Lewis LLP. As a key member of the team, you will work closely with our CRM Manager to design and implement customer journeys for lifecycle stages such as onboarding, retention, and reactivation.The ideal candidate will have experience creating...

Job Role:We are seeking a Customer Journey Analyst to join our team and lead on end-to-end customer journey analysis and optimisation.This is a great opportunity to work on cross-functional digital insight projects and take ownership of customer journey analysis and optimisation using GA4.You will utilise your skills in digital analytics, SQL, and bigQuery...

About the RoleAs a Customer Insight Manager at Harnham, you will be responsible for providing in-depth insights into the customer journey. Your role will involve translating survey and complaint data into actionable insights to optimize customer experiences.You will lead or commission research to provide valuable insights that help boost advocacy, loyalty,...

Company OverviewCV-Library is a leading job search platform that connects job seekers with top employers. Our mission is to help people find their dream job and advance their careers.Main ResponsibilitiesThe Customer Journey Designer will play a pivotal role in transforming the service we offer to our customers by designing and crafting intricate and...

AbleCloset is looking for an experienced Customer Journey Designer to help us enhance our customer and vets experience. As a key member of our Process Re-engineering team, you will contribute to the design and redesign of customer journeys and end-to-end processes across our UK and European entities.The ideal candidate will have a strong background in...

Your Key ResponsibilitiesYou'll handle client queries and provide exceptional customer service.Bring back client feedback and insights to help our team build better products and improve our customer journey.Support with other team functions such as reconciliation, management of ADMs, and training new team members.

Do you have a passion for customer-centric experiences? We are looking for a Customer Journey Optimization Manager to lead our subscription lifecycle management initiatives in Central London.The ideal candidate will have strong project management skills, experience in customer engagement and retention, and a data-driven approach to delivering insight-based...

**Job Overview**We are looking for a highly motivated Customer Journey Coordinator to join our team. As a key member of our sales team, you will be responsible for managing customer relationships, processing orders, and providing excellent customer service.The ideal candidate will have high admin and sales experience, strong Microsoft skills, and be able to...