Customer Journey Optimisation Specialist

Job OverviewWe are seeking an experienced professional to join our team as a Customer Journey Optimisation Specialist. This is a unique opportunity to leverage your skills and expertise in customer journey optimisation to drive business growth and improve customer experiences.

About the JobWe are seeking a Customer Journey Optimisation Specialist to join our team at 3Search. As a key member of our team, you will be responsible for analysing and improving customer journeys to enhance overall customer experience.You will work closely with cross-functional teams to identify areas of improvement and develop targeted solutions to...

About the RoleWe are seeking an experienced CRM Specialist to join our team at We Are Aspire Ltd. The successful candidate will be responsible for optimising and managing the Dynamics 365 system, implementing automated workflows, configuring backend systems, and creating streamlined customer journeys.Responsibilities:Supporting the CRM Manager in tracking...

We are seeking a Data Insight Specialist to lead on end-to-end customer journey analysis and optimisation across our digital estate.This is a great opportunity to work on cross-functional digital insight projects, utilising Google Analytics 4 to deep-dive into customer journeys across mobile, web, and app platforms.Experience with digital analytics tools,...

We are seeking a Customer Journey Optimisation Expert to help us transform our customer interactions into seamless experiences.About the RoleThis is an excellent opportunity to join our team and leverage your expertise in CRM management to create personalised campaigns that drive engagement and retention.Leverage your CRM system to improve customer...

Service Design LeadIn this exciting role as Service Design Lead at MERJE, you will be responsible for designing and delivering innovative customer experiences that meet the evolving needs of a rapidly growing digital lender.The company is backed by significant Private Equity funds and is on a mission to redefine consumer finance, making it simpler and more...

Job Role:We are seeking a Customer Journey Analyst to join our team and lead on end-to-end customer journey analysis and optimisation.This is a great opportunity to work on cross-functional digital insight projects and take ownership of customer journey analysis and optimisation using GA4.You will utilise your skills in digital analytics, SQL, and bigQuery...

About the RoleAs a Senior Customer Journey Manager, you will be responsible for optimising customer journeys across all touchpoints to ensure seamless and memorable experiences. You will work closely with cross-functional teams to design and implement customer experience projects that drive satisfaction and retention.The ideal candidate will have a strong...

Key ResponsibilitiesAs the Customer Insight Manager, your primary responsibilities will include:Providing in-depth insights into the full customer journeyTranslating survey and complaint data into actionable insightsLeading or commissioning research to provide valuable insightsAnalyzing Voice of the Customer (VoC) and Speech Analytics dataContributing to...

We are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...

Harnham is seeking a skilled Customer Journey Analyst to lead on end-to-end customer journey analysis and optimisation across our vast digital estate.The successful candidate will possess a deep understanding of Google Analytics 4 (GA4) and be able to utilise it to drive business growth.This role offers a competitive salary of £47,500 per annum, dependent...

About the JobWe are seeking an Innovative Customer Journey Manager to join our team at 89.9 TheLight. As a member of our senior leadership team, you will be responsible for developing and implementing effective customer journey strategies that drive engagement and conversions.Key ResponsibilitiesDesign and implement customer journey maps to understand...

Job Title: Digital Experience Optimisation Specialist">About the Role:We are seeking an experienced Digital Experience Optimisation Specialist to join our team at STOPGAP-1. As a Digital Experience Optimisation Specialist, you will be responsible for reviewing and improving the user journey on our client's website, with a view to increasing sales.Key...

About the JobWe are looking for a Customer Experience Optimisation Specialist to join our team, working directly with our current & potential clients across a range of industries. This exciting opportunity requires exceptional contact centre knowledge and expertise, with proven delivery of solutioning in contact centres.Key ResponsibilitiesBe the lead on...

Job SummaryWe are looking for a skilled Marketing Transformation Leader to join our team at IAG Loyalty. As a key member of our marketing department, you will be responsible for driving the implementation of our marketing strategy and leading a team of Transformation Managers.This is an exciting opportunity to make a significant impact on the business and...

About the RoleWe are looking for a Customer Journey Analyst Lead to join our team and drive business success through data analysis and strategic decision-making.In this role, you will utilise Google Analytics 4 to analyse customer behaviour across multiple touchpoints, identifying areas of improvement and optimising user experiences.To succeed in this...

About the Role:This Senior Digital Analyst position focuses on driving customer satisfaction through optimised customer journeys. You will be responsible for developing customer journey maps and managing end-to-end customer experiences.The ideal candidate will have a strong background in customer experience or product management, with expertise in data...

Senior CRM & Retention SpecialistAbout Acquire:We're a team of innovators dedicated to revolutionizing the sneaker culture. As a Senior CRM & Retention Specialist, you'll be at the forefront of crafting customer journeys that drive engagement and loyalty.Job Overview:You'll lead the development of comprehensive customer lifecycle strategies, focusing on...

Conversion Rate Optimisation Specialist Job DescriptionWe are Major Players, a leading B Corp™ consumer goods brand, seeking a Conversion Rate Optimisation Specialist to elevate our website's performance. This role is based in Chelsea, London, with a hybrid schedule that balances office work with remote Fridays.About the RoleThis is an exciting opportunity...

**Job Title:** Digital Optimisation SpecialistWe are In Digital, a leading digital growth agency based in Covent Garden, ranked as one of the best places to work in the UK. We are currently seeking an experienced Digital Optimisation Specialist who will contribute to our diverse range of projects.As a Digital Optimisation Specialist at In Digital, you will...