Global Customer Journey Designer

4 days ago


London, Greater London, United Kingdom Ledger Bennett Ltd Full time

As a Global Customer Journey Designer at Ledger Bennett Ltd, you will play a vital role in shaping the customer journey for our clients. Estimated salary for this role is £90,000 - £130,000 per annum.

Job Summary

You will be responsible for designing and delivering end-to-end customer journeys within the Account Based Marketing framework for complex global companies. This involves consulting with clients, guiding cross-functional teams, and building content strategies to engage key personas and verticals.

Key Responsibilities
  • Consult with clients to understand their needs and develop tailored solutions.
  • Guide cross-functional teams to support ABM projects, ensuring effective collaboration and results.
  • Design and facilitate workshops online and in person, leveraging your expertise to drive business outcomes.
Requirements
  • Experience in designing global ABM programmes for very large and complex companies.
  • Certified ABM training or equivalent experience.
  • Understanding of marketing automation platforms and intent platforms/ABM software.


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