Customer Journey Optimization Manager

Job DescriptionWe are seeking a skilled Process Engineer - Customer Journey Optimization Manager to join our Process Intelligence and Automation Team. As a key member, you will work on challenging projects with top clients in various industries, leveraging advanced automation technologies.The role involves developing and implementing strategies to optimize...

Are you a seasoned professional looking for a new challenge? Do you have a passion for driving business growth and transformation? Look no further than the role of Customer Journey Optimization Lead at ING Group.About the Role:In this exciting opportunity, you will lead the design and implementation of effective business solutions across our Financial...

Customer Journey ManagerAs a Customer Journey Manager at ENGINEERINGUK, you will be responsible for optimizing the customer journey throughout the purchasing funnel, from product discovery to consideration and purchase.This role requires a deep understanding of customer behavior and preferences, as well as experience using data and metrics to measure impact...

About the Role:We are looking for a highly skilled Customer Journey Architect to lead our efforts in designing and executing customer journeys that drive engagement and retention.The successful candidate will have a deep understanding of customer behavior and preferences, as well as the ability to analyze data to inform strategic...

About the RoleAs a Customer Insight Manager at Harnham, you will be responsible for providing in-depth insights into the customer journey. Your role will involve translating survey and complaint data into actionable insights to optimize customer experiences.You will lead or commission research to provide valuable insights that help boost advocacy, loyalty,...

Senior CRM & Retention SpecialistAbout Acquire:We're a team of innovators dedicated to revolutionizing the sneaker culture. As a Senior CRM & Retention Specialist, you'll be at the forefront of crafting customer journeys that drive engagement and loyalty.Job Overview:You'll lead the development of comprehensive customer lifecycle strategies, focusing on...

About the RoleThe Senior CRM Executive will play a crucial role in strategizing and executing on the CRM roadmap. You will work closely with product and data teams to build automated journeys and execute bespoke multi-channel campaigns.Responsibilities:Develop and implement CRM strategies aligned with business objectivesCollaborate with cross-functional...

Job OverviewDream Travel by Cheryl is seeking a highly motivated Customer Journey Manager to join our team. As a Customer Journey Manager, you will be responsible for delivering exceptional customer experiences through personalized travel planning and expert advice.About the Position:Salary: $50,000 - $60,000 per yearJob Type: Full-timeLocation: Remote...

About the RoleAs a Senior Customer Journey Manager, you will be responsible for optimising customer journeys across all touchpoints to ensure seamless and memorable experiences. You will work closely with cross-functional teams to design and implement customer experience projects that drive satisfaction and retention.The ideal candidate will have a strong...

**Unlocking Seamless Customer Experiences**BDS (Northern) Limited is pioneering a transformative approach to customer service, and we need your expertise to take it to the next level. As a seasoned Customer Journey Strategist, you'll drive innovation in our Customer Experience and Operations department.Your focus will be on crafting user-centric experiences...

Job Title: CRM Journey Planner (15419)About Us:easyJet's Customer Experience team is at the forefront of redefining the way we manage customer communications, leveraging data and technology to deliver exceptional experiences. As a CRM Journey Planner, you will play a key role in designing and executing multi-channel customer journeys that enhance our...

Are you a creative and detail-oriented individual looking for a new challenge? Do you have a passion for designing innovative customer journeys? We are seeking a skilled Customer Journey Architect to join our team at Hertility Health Limited.About the RoleIn this role, you will lead the creative direction of CRM assets across onboarding, nurture, retention,...

As a CRM Specialist at Austin Fraser, you will play a critical role in enhancing customer journeys and improving retention and conversion. You will be responsible for configuring and developing backend Dynamics 365 systems, designing marketing campaigns, and delivering training, user support, and troubleshooting for Dynamics 365. We are looking for a highly...

We are seeking a Customer Experience Optimization Specialist to join our team at Salt Digital Recruitment and support our publishing client's efforts in driving audience growth and engagement.This exciting opportunity involves leveraging expertise in CRM management and email marketing to develop and implement effective customer journey mapping and automation...

About the Job:We are looking for an experienced Subscriber Value Management Performance Manager to join our Merkle Schweiz team. In this role, you will be responsible for executing and optimizing our global subscriber value management strategy to enhance subscriber engagement and maximize revenue.About the Team:You will be part of a fast-growing...

SkyShowtime is a leading global entertainment company, and we're looking for a talented Global Retention Journey Manager to join our team in London. As a key member of our marketing operations team, you will be responsible for the day-to-day management and enablement of key operational activities across 20+ markets.About the CompanyAt SkyShowtime, we strive...

AbleCloset is looking for an experienced Customer Journey Designer to help us enhance our customer and vets experience. As a key member of our Process Re-engineering team, you will contribute to the design and redesign of customer journeys and end-to-end processes across our UK and European entities.The ideal candidate will have a strong background in...

Your Key ResponsibilitiesYou'll handle client queries and provide exceptional customer service.Bring back client feedback and insights to help our team build better products and improve our customer journey.Support with other team functions such as reconciliation, management of ADMs, and training new team members.

Job SummaryWe are looking for an experienced Senior Digital Analyst to join our team. You will be responsible for designing, implementing, and managing customer experience projects that drive satisfaction and retention.About UsWe are a leading insurance group with a strong reputation across Europe and East Asia. Our commitment to customer care has earned us...

About the JobWe are seeking a Customer Journey Optimisation Specialist to join our team at 3Search. As a key member of our team, you will be responsible for analysing and improving customer journeys to enhance overall customer experience.You will work closely with cross-functional teams to identify areas of improvement and develop targeted solutions to...