Customer Journey Optimization Specialist
2 days ago
Job Description
We are seeking a skilled Process Engineer - Customer Journey Optimization Manager to join our Process Intelligence and Automation Team. As a key member, you will work on challenging projects with top clients in various industries, leveraging advanced automation technologies.
The role involves developing and implementing strategies to optimize customer journeys, ensuring seamless experiences for business banking customers. You will utilize Lean Six Sigma principles to drive process improvements and deliver exceptional results.
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London, Greater London, United Kingdom Talan Full timeAbout the RoleWe are seeking a highly organized and results-driven Process Engineer to join our team in the UK.The successful candidate will have a strong background in change management, with experience working with Lean and Agile methodologies.As part of our Process Intelligence and Automation Team, you will work closely with clients in Investment Banking,...
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Customer Journey Strategist
20 hours ago
London, Greater London, United Kingdom Acquire Full timeSenior CRM & Retention SpecialistAbout Acquire:We're a team of innovators dedicated to revolutionizing the sneaker culture. As a Senior CRM & Retention Specialist, you'll be at the forefront of crafting customer journeys that drive engagement and loyalty.Job Overview:You'll lead the development of comprehensive customer lifecycle strategies, focusing on...
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Customer Journey Manager
19 hours ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeCustomer Journey ManagerAs a Customer Journey Manager at ENGINEERINGUK, you will be responsible for optimizing the customer journey throughout the purchasing funnel, from product discovery to consideration and purchase.This role requires a deep understanding of customer behavior and preferences, as well as experience using data and metrics to measure impact...
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Process Optimization Specialist
4 weeks ago
London, Greater London, United Kingdom Talan Full timeAs a Process Optimization Specialist at Talan, you will have the opportunity to work on various cutting-edge automation technologies and contribute to the company's transformation projects in the UK and abroad.The Process Intelligence and Automation Team is looking for an experienced change manager with a strong attention to detail to work on challenging and...
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Customer Journey Specialist
3 weeks ago
London, Greater London, United Kingdom Motorway Full timeMotorway: Revolutionizing the Used Car MarketplaceAs a fast-growing scale-up, Motorway is disrupting the traditional car buying experience with its innovative online-only platform. We're seeking an experienced Crm Manager to join our dynamic team and contribute to shaping our customer lifecycle communications.With a strong background in CRM and customer...
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Customer Journey Optimization Manager
2 months ago
London, Greater London, United Kingdom Talan Full timeAbout the RoleTalan is seeking a highly organized and detail-oriented Process Engineer to join our Process Intelligence and Automation Team. As a key member of the team, you will work on cutting-edge automation technologies and collaborate with top clients in Investment Banking, Energy, and Legal sectors.Key ResponsibilitiesDevelop a clear strategy for...
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Customer Experience Optimization Specialist
4 weeks ago
London, Greater London, United Kingdom Accruent Full time**About Accruent**Accruent is a leading provider of enterprise asset management and product lifecycle management solutions. We empower organizations to make informed decisions, optimize operations, and achieve their strategic goals. **Job Summary**We are seeking an experienced Customer Experience Optimization Specialist to join our team. As a key member of...
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Customer Journey Optimisation Specialist
19 hours ago
London, Greater London, United Kingdom Berg Kaprow Lewis LLP Full time**Job Summary**We are looking for a Customer Journey Optimisation Specialist to join our team at Berg Kaprow Lewis LLP. As a key member of the team, you will work closely with our CRM Manager to design and implement customer journeys for lifecycle stages such as onboarding, retention, and reactivation.The ideal candidate will have experience creating...
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Product Optimization Specialist
4 weeks ago
London, Greater London, United Kingdom Palta Full timePalta, a leading tech platform, is seeking an experienced Product Optimization Specialist to drive subscription renewals and minimize cancellations.About the RoleThis critical position plays a key part in reducing churn and maximizing LTV for our users. As a Product Optimization Specialist, you will be responsible for developing strategies to improve...
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Customer Journey Optimization Specialist
3 weeks ago
London, Greater London, United Kingdom ConvaTec Full timeKey ResponsibilitiesOwner of Marketing CRM and the interdependent marketing tools to manage the prospect and customer lifecycle. Implementation of marketing CRM strategy and operational model, working across marketing, sales, and CIC.Estimated Salary: £80,000 - £120,000 per annumThe ideal candidate will have a strong background in marketing automation,...
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Web Optimization Specialist
4 weeks ago
London, Greater London, United Kingdom Exclaimer Full timeAre you passionate about driving growth through organic search? We're looking for a seasoned Web Optimization Specialist to join our team at Exclaimer.About the RoleThis is a unique opportunity to play a key role in shaping our global SEO strategy and driving business growth. As a Web Optimization Specialist, you will be responsible for managing our organic...
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Customer Journey Innovator
2 weeks ago
London, Greater London, United Kingdom MERJE Full timeService Design LeadIn this exciting role as Service Design Lead at MERJE, you will be responsible for designing and delivering innovative customer experiences that meet the evolving needs of a rapidly growing digital lender.The company is backed by significant Private Equity funds and is on a mission to redefine consumer finance, making it simpler and more...
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Customer Journey Architect
1 day ago
London, Greater London, United Kingdom Hertility Health Limited Full timeAre you a creative and detail-oriented individual looking for a new challenge? Do you have a passion for designing innovative customer journeys? We are seeking a skilled Customer Journey Architect to join our team at Hertility Health Limited.About the RoleIn this role, you will lead the creative direction of CRM assets across onboarding, nurture, retention,...
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Customer Journey Analyst
19 hours ago
London, Greater London, United Kingdom Harnham Full timeJob Role:We are seeking a Customer Journey Analyst to join our team and lead on end-to-end customer journey analysis and optimisation.This is a great opportunity to work on cross-functional digital insight projects and take ownership of customer journey analysis and optimisation using GA4.You will utilise your skills in digital analytics, SQL, and bigQuery...
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Customer Journey Consultant
1 day ago
London, Greater London, United Kingdom CV-Library Full timeCompany OverviewCV-Library is a leading job search platform that connects job seekers with top employers. Our mission is to help people find their dream job and advance their careers.Main ResponsibilitiesThe Customer Journey Designer will play a pivotal role in transforming the service we offer to our customers by designing and crafting intricate and...
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Customer Journey Expert
4 days ago
London, Greater London, United Kingdom Propeller Full timeCareer OpportunityWe are Propeller, a leading digital agency delivering exceptional online experiences. We are seeking a skilled Customer Journey Expert to join our team and contribute to the success of our clients in the hospitality, luxury, and lifestyle sectors.In this role, you will work with us to develop and implement large-scale A/B and multivariate...
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Customer Journey Analytics Specialist
4 weeks ago
London, Greater London, United Kingdom Harnham Full timeCustomer Insights ManagerThis is an exciting opportunity to work with a leading insurance company, driving customer experience excellence through insight-driven decision making.The Role:Develop and implement customer journey analytics to inform business strategy and drive customer advocacy;Conduct research and analysis to identify opportunities for customer...
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Customer Journey Architect
4 weeks ago
London, Greater London, United Kingdom NICE Full timeAbout the RoleThis position as Customer Journey Architect is a key opportunity for a talented individual to drive business growth by designing and implementing effective customer journeys. Working closely with cross-functional teams, you will develop a deep understanding of client business processes and create tailored solutions to meet their...
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Range Optimization Specialist
2 days ago
London, Greater London, United Kingdom Heinz Full timeWe have an exciting opportunity for a Range Optimization Specialist to join our team in London. As a Range Optimization Specialist, you will be responsible for optimizing our product ranges to meet the needs of our customers and drive business growth.In this role, you will work closely with our Category and Sales Teams to analyze sales data and identify...
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Customer Journey Designer
1 day ago
London, Greater London, United Kingdom AbleCloset Full timeAbleCloset is looking for an experienced Customer Journey Designer to help us enhance our customer and vets experience. As a key member of our Process Re-engineering team, you will contribute to the design and redesign of customer journeys and end-to-end processes across our UK and European entities.The ideal candidate will have a strong background in...