Customer Journey Expert

About the RoleThis position as Customer Journey Architect is a key opportunity for a talented individual to drive business growth by designing and implementing effective customer journeys. Working closely with cross-functional teams, you will develop a deep understanding of client business processes and create tailored solutions to meet their...

Job DescriptionYou will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals.Your focus will be on service journeys, volunteering, income generation and campaigning.

Service Design LeadIn this exciting role as Service Design Lead at MERJE, you will be responsible for designing and delivering innovative customer experiences that meet the evolving needs of a rapidly growing digital lender.The company is backed by significant Private Equity funds and is on a mission to redefine consumer finance, making it simpler and more...

Senior CRM & Retention SpecialistAbout Acquire:We're a team of innovators dedicated to revolutionizing the sneaker culture. As a Senior CRM & Retention Specialist, you'll be at the forefront of crafting customer journeys that drive engagement and loyalty.Job Overview:You'll lead the development of comprehensive customer lifecycle strategies, focusing on...

Unlock Business Growth as a Senior Customer Journey ManagerAre you an expert in leveraging data-driven insights to drive customer engagement and loyalty? Do you have a passion for developing personalised customer journeys that exceed expectations? We're seeking a seasoned Senior Customer Journey Manager to join our team at Spotlight Sports Group.About the...

About the RoleThe successful candidate will lead the design and delivery of servicing journeys for a leading consumer finance company. As a Customer Journey Owner, you will be responsible for creating engaging and user-friendly experiences that meet the needs of our customers.

Are you a creative and detail-oriented individual looking for a new challenge? Do you have a passion for designing innovative customer journeys? We are seeking a skilled Customer Journey Architect to join our team at Hertility Health Limited.About the RoleIn this role, you will lead the creative direction of CRM assets across onboarding, nurture, retention,...

Job Role:We are seeking a Customer Journey Analyst to join our team and lead on end-to-end customer journey analysis and optimisation.This is a great opportunity to work on cross-functional digital insight projects and take ownership of customer journey analysis and optimisation using GA4.You will utilise your skills in digital analytics, SQL, and bigQuery...

Company OverviewCV-Library is a leading job search platform that connects job seekers with top employers. Our mission is to help people find their dream job and advance their careers.Main ResponsibilitiesThe Customer Journey Designer will play a pivotal role in transforming the service we offer to our customers by designing and crafting intricate and...

Customer Journey ManagerAs a Customer Journey Manager at ENGINEERINGUK, you will be responsible for optimizing the customer journey throughout the purchasing funnel, from product discovery to consideration and purchase.This role requires a deep understanding of customer behavior and preferences, as well as experience using data and metrics to measure impact...

AbleCloset is looking for an experienced Customer Journey Designer to help us enhance our customer and vets experience. As a key member of our Process Re-engineering team, you will contribute to the design and redesign of customer journeys and end-to-end processes across our UK and European entities.The ideal candidate will have a strong background in...

We're looking for a skilled Operations Analytics Specialist to join our team at ECF Data, LLC. As an essential part of our Operations Strategy team, you'll use data analytics to drive process improvements and enhance customer satisfaction.About the CompanyAt ECF Data, LLC, we empower small businesses to manage their cash flow better and seize opportunities....

We are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...

About the Role:As Head of Customer Journey, you will be responsible for developing and implementing strategies that enhance our customers' online experience, drive engagement, and increase conversions.You will work closely with cross-functional teams to identify opportunities for improvement, design and implement new experiences, and measure their...

About the RoleWe are seeking an experienced Customer Experience Design Lead to join our team at Experian Ltd.In this role, you will define the future experience and identify new opportunities to solve everyday problems that our users have, ensuring the customer journey, products, and features are intuitive, easy to use, beautifully designed, and delivering...

Job Overview:Bloom Search International is partnering with a leading luxury brand to find a dedicated Customer Journey Advocate. As a key member of our team, you'll play a vital role in shaping the customer experience and ensuring seamless interactions across all touchpoints. Your responsibilities will include delivering top-notch customer service,...

**Job Overview**We are looking for a highly motivated Customer Journey Coordinator to join our team. As a key member of our sales team, you will be responsible for managing customer relationships, processing orders, and providing excellent customer service.The ideal candidate will have high admin and sales experience, strong Microsoft skills, and be able to...

About Omnis PartnersOmnis Partners is a Global Marketing Communications agency partnering with industry leaders to drive innovation and growth. We are currently seeking a skilled Customer Journey Analyst to join our Digital & Customer team. The successful candidate will be responsible for delivering insights that drive business growth and improving customer...

Motorway: Revolutionizing the Used Car MarketplaceAs a fast-growing scale-up, Motorway is disrupting the traditional car buying experience with its innovative online-only platform. We're seeking an experienced Crm Manager to join our dynamic team and contribute to shaping our customer lifecycle communications.With a strong background in CRM and customer...

About Monica Vinader LtdWe are a Digital first, omni-channel, customer-obsessed, female-led and inclusive company focused on creating meaningful relationships with our community. Our mission is to make luxury something we can all enjoy every day.Job DescriptionThe Head of Digital Experience role is an exciting opportunity to transform the online and offline...