Avaya Aura Expert

Company InformationWe operate a cutting-edge Avaya Aura solution, supporting a full unified communications and contact centre solution utilising SIP architecture. This platform operates 24/7 to underpin services to the public.Job DescriptionAs an ICT Telephony Unified Communications Analyst, you will be responsible for ensuring all incidents and service...

Job Title: Enterprise Telephony AnalystWe are currently seeking an experienced Telephony and Unified Communications Analyst to join our team at Hays Technology. The successful candidate will be responsible for ensuring the smooth operation of our Avaya Aura solution, which supports 3,500 unified communications users and 200 concurrent contact centre agents...

Hays Technology is seeking an Avaya Unified Communications Specialist to lead our high availability Avaya Aura solution. This role will be responsible for ensuring all incidents and service requests are resolved/completed within agreed SLAs, passing to appropriate teams or third-party suppliers if necessary.This specialist position involves managing change...

Company Overview:The company operates a full unified communications and contact centre solution utilizing SIP architecture, underpinning services to the public on a 24x7x365 basis.Job Description:You will lead the way in managing IT projects, upgrades, and migrations, leveraging your expertise in IP Telephony Technology, including call routing, contact...

Our company operates a high-availability solution that supports 3,500 users and 200 concurrent agents across six locations. The ideal candidate will have experience with IP telephony technology, Avaya products, and ITIL processes. They should also be able to establish and maintain strong relationships with internal and external customers. In addition to the...

In this role, you will be responsible for ensuring the smooth operation of our Avaya Aura solution. You will work closely with internal teams and external suppliers to resolve incidents and manage change and problem management processes. To succeed in this role, you will need experience with IP telephony technology, Avaya products, and ITIL processes....

About the Role:This exciting job is part of a high-availability Avaya Aura solution, providing a full unified communications and contact centre solution. The successful candidate will lead telephony and unified communication projects, ensuring all incidents and service requests are resolved within agreed SLAs. Key responsibilities include managing change and...

Job OverviewA high availability Avaya Aura solution is the core of our enterprise communications platform, providing a full unified communications and contact centre solution utilising SIP architecture. This 24/7 platform supports 3,500 unified communications users and 200 concurrent contact centre agents across multiple locations.Main ResponsibilitiesEnsure...

My client operates a high availability Avaya Aura solution, Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilizing SIP architecture. This platform operates on a 24x7x365 basis to underpin services to the public, supporting 3,500 unified communications users and 200 concurrent contact...

My client operates a high availability Avaya Aura solution, Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilizing SIP architecture. This platform operates on a 24x7x365 basis to underpin services to the public, supporting 3,500 unified communications users and 200 concurrent contact...

We are looking for an IT Infrastructure Project Manager to join our team at Hays Technology. This role involves leading our high availability Avaya Aura solution, ensuring all incidents and service requests are resolved/completed within agreed SLAs, and managing change and problem management processes.The successful candidate will have experience with...

Hays Technology is seeking a Senior Technology Solutions Architect to lead our high availability Avaya Aura solution. This role will be responsible for ensuring all incidents and service requests are resolved/completed within agreed SLAs, passing to appropriate teams or third-party suppliers if necessary.This senior architect position involves managing...

Job Description:Our client operates a high availability Avaya Aura solution, the core enterprise communications platform supporting a full unified communications and contact centre solution utilizing SIP architecture. This platform operates on a 24/7 basis to underpin services to the public, supporting 3,500 unified communications users and 200 concurrent...

Job Title: ICT Telephony Unified Comms Systems SpecialistHays Technology is seeking an experienced ICT Telephony Unified Comms Systems Specialist to lead our high availability Avaya Aura solution, a core enterprise communications platform supporting unified communications and contact centre solutions. This role will involve ensuring all incidents and service...

Job Title:Lead ICT Telephony Unified Comms Analyst About the Role:This is an exciting opportunity to work with a high availability Avaya Aura solution, supporting 3,500 unified communications users and 200 concurrent contact centre agents across 6 locations. As the Lead ICT Telephony Unified Comms Analyst, you will be responsible for ensuring all incidents...

Key ResponsibilitiesResolve incidents and service requests within agreed SLAs. Manage change and problem management processes. Lead telephony and unified communication projects, upgrades, and migrations. Establish strong relationships with internal and external customers. Create technical documentation and end-user guides. Learn new technologies and...

About the Job:We are seeking an experienced ICT Unified Communications Specialist to join our team as a Lead ICT Telephony Unified Comms Analyst. This role involves leading telephony and unified communication projects, upgrades, and migrations, while establishing and maintaining strong working relationships with internal and external...

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