ICT Telephony Unified Communications Specialist

Job Title:Lead ICT Telephony Unified Comms Analyst About the Role:This is an exciting opportunity to work with a high availability Avaya Aura solution, supporting 3,500 unified communications users and 200 concurrent contact centre agents across 6 locations. As the Lead ICT Telephony Unified Comms Analyst, you will be responsible for ensuring all incidents...

About the Job:We are seeking an experienced ICT Unified Communications Specialist to join our team as a Lead ICT Telephony Unified Comms Analyst. This role involves leading telephony and unified communication projects, upgrades, and migrations, while establishing and maintaining strong working relationships with internal and external...

My client operates a high availability Avaya Aura solution, Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilizing SIP architecture. This platform operates on a 24x7x365 basis to underpin services to the public, supporting 3,500 unified communications users and 200 concurrent contact...

My client operates a high availability Avaya Aura solution, Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilizing SIP architecture. This platform operates on a 24x7x365 basis to underpin services to the public, supporting 3,500 unified communications users and 200 concurrent contact...

Hays Technology is seeking an Avaya Unified Communications Specialist to lead our high availability Avaya Aura solution. This role will be responsible for ensuring all incidents and service requests are resolved/completed within agreed SLAs, passing to appropriate teams or third-party suppliers if necessary.This specialist position involves managing change...

Job Title: Enterprise Telephony AnalystWe are currently seeking an experienced Telephony and Unified Communications Analyst to join our team at Hays Technology. The successful candidate will be responsible for ensuring the smooth operation of our Avaya Aura solution, which supports 3,500 unified communications users and 200 concurrent contact centre agents...

Key ResponsibilitiesResolve incidents and service requests within agreed SLAs. Manage change and problem management processes. Lead telephony and unified communication projects, upgrades, and migrations. Establish strong relationships with internal and external customers. Create technical documentation and end-user guides. Learn new technologies and...

Company InformationWe operate a cutting-edge Avaya Aura solution, supporting a full unified communications and contact centre solution utilising SIP architecture. This platform operates 24/7 to underpin services to the public.Job DescriptionAs an ICT Telephony Unified Communications Analyst, you will be responsible for ensuring all incidents and service...

Lead ICT AnalystEstimated salary: 32,000 pounds per annum.A hybrid role with a city centre office location.The position involves incident management and service request management.The successful candidate will play a key role in telecoms infrastructure projects.About the RoleThis is an exciting opportunity to join a large public sector organisation's...

Our client, a leading public sector organisation in Northern Ireland, is seeking a highly skilled ICT Systems Manager to join their Telephony and Comms team. As a key member of the team, you will be responsible for ensuring the smooth operation of their IP Telephony infrastructure and delivering excellent customer service.About the RoleLead and manage the...

About the Role:We are seeking a highly skilled and motivated Lead ICT Analyst to join our Telephony and Comms team.This is a hybrid role with a flexible work arrangement, offering a great work-life balance. You will have the opportunity to work on various IT projects, gain exposure to new IT systems, and contribute to project support/management.Your Key...

About the Role:">As a Technical ICT Leader, you will be responsible for managing IT incidents and service requests in a fast-paced environment.You will work closely with internal and external customers to ensure their needs are met.Our ideal candidate has over 1 year of experience in IT Support within an IT Telephony environment and holds an IT Degree or...

VANRATH are proud to partner with a large public sector organisation in Northern Ireland to recruit a highly skilled Telecommunications Specialist Lead. This exciting opportunity has arisen due to the organisation's continued growth and expansion of their IT services.About the RoleThe successful candidate will be responsible for leading and managing the...

**Job Title:** ICT Systems Manager**Location:** South Belfast - Hybrid**Contract Type:** Temporary (6+ months) with opportunity for permanent roleAbout the Role:The ICT Systems Manager will oversee the design, implementation, and management of Telecommunications Systems and Services for a prominent health sector client in HSCNI. The successful candidate will...

Job OverviewThe Education Authority is seeking an experienced ICT Infrastructure Specialist to join our team. As an integral part of our ICT Support Team, you will be responsible for providing efficient and effective ICT support structure within the team.About the RoleThis role involves provision of technical support and advice in all areas relating to...

Job DescriptionWe are seeking a highly skilled and experienced ICT Infrastructure Specialist to join our team at the Education Authority. This is an exciting opportunity for a motivated individual to play a key role in the development of ICT within the school.About the Role:The successful candidate will be responsible for ensuring that all computer systems...

Company Overview:The company operates a full unified communications and contact centre solution utilizing SIP architecture, underpinning services to the public on a 24x7x365 basis.Job Description:You will lead the way in managing IT projects, upgrades, and migrations, leveraging your expertise in IP Telephony Technology, including call routing, contact...

About the RoleAs a Senior Sales Executive - Cloud Hosted Telephony, you will be responsible for identifying and pursuing new business opportunities within the telecoms sector. You will work closely with our product specialists to develop tailored proposals that meet the needs of our customers.The ideal candidate will have a strong understanding of...

Company Overview:">We are a large public sector organisation based across Northern Ireland with a range of exciting IT projects underway.About You:">Over 1 year of experience in IT Support within an IT Telephony environment.IT Degree or similar qualification.Leadership qualities, motivated to learn, and passionate team player.The Job:">Manage IT incidents...

Hays Technology is seeking a Senior Technology Solutions Architect to lead our high availability Avaya Aura solution. This role will be responsible for ensuring all incidents and service requests are resolved/completed within agreed SLAs, passing to appropriate teams or third-party suppliers if necessary.This senior architect position involves managing...