Avaya Unified Communications Expert
1 week ago
We are currently seeking an experienced Telephony and Unified Communications Analyst to join our team at Hays Technology. The successful candidate will be responsible for ensuring the smooth operation of our Avaya Aura solution, which supports 3,500 unified communications users and 200 concurrent contact centre agents across 6 locations.
Responsibilities:
• Ensure all incidents and service requests are resolved within agreed SLAs
• Manage change and problem management processes
• Lead telephony and unified communication projects, upgrades, and migrations
• Establish and maintain strong working relationships with internal and external customers
The ideal candidate will have a strong background in IP Telephony Technology, including call routing, contact centre solutions, and reporting. You will also have a solid understanding of ITIL processes and Avaya products. This role offers a competitive salary of £55,000 - £65,000 per annum, depending on experience, plus benefits.
-
Avaya Unified Communications Specialist
3 days ago
Belfast, United Kingdom CV-Library Full timeHays Technology is seeking an Avaya Unified Communications Specialist to lead our high availability Avaya Aura solution. This role will be responsible for ensuring all incidents and service requests are resolved/completed within agreed SLAs, passing to appropriate teams or third-party suppliers if necessary.This specialist position involves managing change...
-
Avaya Aura Solutions Manager
2 days ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeCompany InformationWe operate a cutting-edge Avaya Aura solution, supporting a full unified communications and contact centre solution utilising SIP architecture. This platform operates 24/7 to underpin services to the public.Job DescriptionAs an ICT Telephony Unified Communications Analyst, you will be responsible for ensuring all incidents and service...
-
Belfast, United Kingdom HAYS Specialist Recruitment Full timeJob OverviewA high availability Avaya Aura solution is the core of our enterprise communications platform, providing a full unified communications and contact centre solution utilising SIP architecture. This 24/7 platform supports 3,500 unified communications users and 200 concurrent contact centre agents across multiple locations.Main ResponsibilitiesEnsure...
-
Belfast, United Kingdom HAYS Specialist Recruitment Full timeKey ResponsibilitiesResolve incidents and service requests within agreed SLAs. Manage change and problem management processes. Lead telephony and unified communication projects, upgrades, and migrations. Establish strong relationships with internal and external customers. Create technical documentation and end-user guides. Learn new technologies and...
-
Unified Comms and Contact Centre Expert
4 weeks ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeAbout the Job:We are seeking an experienced ICT Unified Communications Specialist to join our team as a Lead ICT Telephony Unified Comms Analyst. This role involves leading telephony and unified communication projects, upgrades, and migrations, while establishing and maintaining strong working relationships with internal and external...
-
Senior ICT Unified Communications Specialist
4 weeks ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeJob Title:Lead ICT Telephony Unified Comms Analyst About the Role:This is an exciting opportunity to work with a high availability Avaya Aura solution, supporting 3,500 unified communications users and 200 concurrent contact centre agents across 6 locations. As the Lead ICT Telephony Unified Comms Analyst, you will be responsible for ensuring all incidents...
-
Avaya Aura Solution Architect
4 weeks ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeCompany Overview:The company operates a full unified communications and contact centre solution utilizing SIP architecture, underpinning services to the public on a 24x7x365 basis.Job Description:You will lead the way in managing IT projects, upgrades, and migrations, leveraging your expertise in IP Telephony Technology, including call routing, contact...
-
Lead ICT Telephony Unified Comms Analyst
4 weeks ago
Belfast, United Kingdom CV-Library Full timeMy client operates a high availability Avaya Aura solution, Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilizing SIP architecture. This platform operates on a 24x7x365 basis to underpin services to the public, supporting 3,500 unified communications users and 200 concurrent contact...
-
Lead ICT Telephony Unified Comms Analyst
3 weeks ago
Belfast, United Kingdom Hays Technology Full timeMy client operates a high availability Avaya Aura solution, Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilizing SIP architecture. This platform operates on a 24x7x365 basis to underpin services to the public, supporting 3,500 unified communications users and 200 concurrent contact...
-
Senior Technology Solutions Architect
3 days ago
Belfast, United Kingdom CV-Library Full timeHays Technology is seeking a Senior Technology Solutions Architect to lead our high availability Avaya Aura solution. This role will be responsible for ensuring all incidents and service requests are resolved/completed within agreed SLAs, passing to appropriate teams or third-party suppliers if necessary.This senior architect position involves managing...
-
IT Infrastructure Project Manager
3 days ago
Belfast, United Kingdom CV-Library Full timeWe are looking for an IT Infrastructure Project Manager to join our team at Hays Technology. This role involves leading our high availability Avaya Aura solution, ensuring all incidents and service requests are resolved/completed within agreed SLAs, and managing change and problem management processes.The successful candidate will have experience with...
-
Digital Transformation Expert
4 weeks ago
Belfast, United Kingdom BT Full timeAbout the Role: We are seeking a Digital Transformation Expert to join our team in Belfast. As a key member of our software engineering unit, you will play a critical role in the design and build of our new AI-based Integration platform.The successful candidate will be accountable for leading on the design, build, and delivery of the platform, partnering...
-
Sustainability Reporting Expert
1 day ago
Belfast, United Kingdom Grant Thornton UK- Full timeJob DescriptionSalary: £80,000 - £110,000 per annumIn this role as a Senior Technical Advisor - Sustainability at Grant Thornton UK, you will be working closely with our Sustainability Technical team to deliver high-quality sustainability assurance engagements. You will have expertise in sustainability reporting standards and frameworks, including ESRS,...
-
Communication Expert Advisor
24 hours ago
Belfast, United Kingdom Randstad UK Full timeJoin Our Team as a Communication Expert AdvisorRandstad Care seeks a skilled Speech and Language Therapist to join our team in the UK. This rewarding role involves working with patients who require specialized speech and language therapy services. If you have a passion for delivering high-quality care and possess excellent communication and interpersonal...
-
Communication Skills Expert
10 hours ago
Belfast, United Kingdom Randstad UK Full timeWe are looking for an experienced Communication Skills Expert to join our team at Randstad UK. The ideal candidate will have a Degree qualification in Speech and Language Therapy and HCPC registration, with a strong background in dysphagia.About the Role:Work in a fast-paced user-centric environmentAssist in planning, design, and implementation of innovative...
-
Senior Manager
1 day ago
Belfast, United Kingdom Grant Thornton UK- Full timeKey ResponsibilitiesThe Technical Sustainability Manager will establish strong relationships with audit and assurance teams, working with subject matter experts and other stakeholders to ensure a unified approach to sustainability assurance. Key responsibilities include providing comprehensive support to engagement teams conducting sustainability assurance...
-
Director of Corporate Responsibility
1 day ago
Belfast, United Kingdom Grant Thornton UK- Full timeResponsibilitiesDevelop and maintain in-depth knowledge of relevant sustainability reporting standards.Stay up to date with emerging trends, regulations, and technologies in sustainability reporting.Collaborate with subject matter experts and stakeholders across the firm to ensure a unified approach to sustainability reporting.You will also prepare training...
-
Telecommunications Analyst
4 weeks ago
Belfast, United Kingdom Apple Recruitment Full timeJob Description:An IT Telephony and Communications specialist is required to work with our client, Northern Ireland Housing Executive (NIHE), on a temporary basis. The successful candidate will be responsible for resolving incidents and service requests within agreed SLAs, collaborating with internal and external teams, and providing technical...
-
Manager of Environmental Impact Assessments
2 days ago
Belfast, United Kingdom Grant Thornton UK- Full timeJob DescriptionIn this dynamic role, you will work closely with subject matter experts and stakeholders across the firm to ensure a unified approach to sustainability reporting. Your expertise in sustainability reporting standards and frameworks will be essential in developing and maintaining in-depth knowledge of relevant sustainability reporting...
-
Purchase Ledger Clerk
6 months ago
Belfast, United Kingdom Barclay Communications Full time**About Us** Barclay Communications is a recognised leader and expert in the business mobile, landline, IT, app and workflow management arena. We pride ourselves on our dedicated services and commitment to customer satisfaction. **About the Role** We are currently recruiting for a Purchase Ledger Clerk to join our busy and growing Finance team to manage...