Lead ICT Telephony Unified Comms Analyst

About the Job:We are seeking an experienced ICT Unified Communications Specialist to join our team as a Lead ICT Telephony Unified Comms Analyst. This role involves leading telephony and unified communication projects, upgrades, and migrations, while establishing and maintaining strong working relationships with internal and external...

Job Title:Lead ICT Telephony Unified Comms Analyst About the Role:This is an exciting opportunity to work with a high availability Avaya Aura solution, supporting 3,500 unified communications users and 200 concurrent contact centre agents across 6 locations. As the Lead ICT Telephony Unified Comms Analyst, you will be responsible for ensuring all incidents...

My client operates a high availability Avaya Aura solution, Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilizing SIP architecture. This platform operates on a 24x7x365 basis to underpin services to the public, supporting 3,500 unified communications users and 200 concurrent contact...

Lead ICT AnalystEstimated salary: 32,000 pounds per annum.A hybrid role with a city centre office location.The position involves incident management and service request management.The successful candidate will play a key role in telecoms infrastructure projects.About the RoleThis is an exciting opportunity to join a large public sector organisation's...

About the Role:We are seeking a highly skilled and motivated Lead ICT Analyst to join our Telephony and Comms team.This is a hybrid role with a flexible work arrangement, offering a great work-life balance. You will have the opportunity to work on various IT projects, gain exposure to new IT systems, and contribute to project support/management.Your Key...

Job OverviewA high availability Avaya Aura solution is the core of our enterprise communications platform, providing a full unified communications and contact centre solution utilising SIP architecture. This 24/7 platform supports 3,500 unified communications users and 200 concurrent contact centre agents across multiple locations.Main ResponsibilitiesEnsure...

Our client, a leading public sector organisation in Northern Ireland, is seeking a highly skilled ICT Systems Manager to join their Telephony and Comms team. As a key member of the team, you will be responsible for ensuring the smooth operation of their IP Telephony infrastructure and delivering excellent customer service.About the RoleLead and manage the...

Job Title: Enterprise Telephony AnalystWe are currently seeking an experienced Telephony and Unified Communications Analyst to join our team at Hays Technology. The successful candidate will be responsible for ensuring the smooth operation of our Avaya Aura solution, which supports 3,500 unified communications users and 200 concurrent contact centre agents...

Company InformationWe operate a cutting-edge Avaya Aura solution, supporting a full unified communications and contact centre solution utilising SIP architecture. This platform operates 24/7 to underpin services to the public.Job DescriptionAs an ICT Telephony Unified Communications Analyst, you will be responsible for ensuring all incidents and service...

About the Role:">As a Technical ICT Leader, you will be responsible for managing IT incidents and service requests in a fast-paced environment.You will work closely with internal and external customers to ensure their needs are met.Our ideal candidate has over 1 year of experience in IT Support within an IT Telephony environment and holds an IT Degree or...

Hays Technology is seeking an Avaya Unified Communications Specialist to lead our high availability Avaya Aura solution. This role will be responsible for ensuring all incidents and service requests are resolved/completed within agreed SLAs, passing to appropriate teams or third-party suppliers if necessary.This specialist position involves managing change...

Job Overview:VanRath is looking for an experienced ICT professional to lead our Telephony and Comms team.The successful candidate will be responsible for incident management, service request management, and IP telephony infrastructure support.Your Key Responsibilities:Leadership: Lead the team to deliver high-quality services and meet customer...

Key ResponsibilitiesResolve incidents and service requests within agreed SLAs. Manage change and problem management processes. Lead telephony and unified communication projects, upgrades, and migrations. Establish strong relationships with internal and external customers. Create technical documentation and end-user guides. Learn new technologies and...

We are seeking a Technology Infrastructure Analyst to join our client's team in Belfast. As a key member of the team, you will be responsible for ensuring the smooth operation of their IP Telephony infrastructure and delivering excellent customer service.About the RoleLead and manage the resolution of incidents and service requests within agreed Service...

**Job Title:** ICT Systems Manager**Location:** South Belfast - Hybrid**Contract Type:** Temporary (6+ months) with opportunity for permanent roleAbout the Role:The ICT Systems Manager will oversee the design, implementation, and management of Telecommunications Systems and Services for a prominent health sector client in HSCNI. The successful candidate will...

VANRATH are proud to partner with a large public sector organisation in Northern Ireland to recruit a highly skilled Telecommunications Specialist Lead. This exciting opportunity has arisen due to the organisation's continued growth and expansion of their IT services.About the RoleThe successful candidate will be responsible for leading and managing the...

Job OpportunityWe are seeking a highly skilled ICT Project Lead to join our team at VanRath. The successful candidate will be responsible for leading projects and programmes within the Health Service, utilising their expertise in project management methodologies such as PRINCE2.About the RoleThis is an exciting opportunity to work on a variety of projects,...

Hays Technology is seeking a Senior Technology Solutions Architect to lead our high availability Avaya Aura solution. This role will be responsible for ensuring all incidents and service requests are resolved/completed within agreed SLAs, passing to appropriate teams or third-party suppliers if necessary.This senior architect position involves managing...

**Job Title:** Telecommunications Network Lead**Location:** South Belfast - Hybrid**Contract Type:** Temporary (6+ months) with opportunity for permanent roleAbout the Role:We are seeking an experienced Telecommunications Network Lead to manage our Telecommunications Systems and Services. As a key member of the team, you will be responsible for designing,...

JOB DESCRIPTION REPORTS TO: Senior Technical Support Officer (AO) RESPONSIBLE TO: EA Technical Support Lead Key Purpose of Role The postholder is an ICT Technical support officer with responsibility for the provision of an efficient and effective ICT support structure within the ICT Support team, to ensure continuity and availability of ICT...