Lead ICT Telephony Unified Comms Analyst

About the Job:We are seeking an experienced ICT Unified Communications Specialist to join our team as a Lead ICT Telephony Unified Comms Analyst. This role involves leading telephony and unified communication projects, upgrades, and migrations, while establishing and maintaining strong working relationships with internal and external...

Job Title:Lead ICT Telephony Unified Comms Analyst About the Role:This is an exciting opportunity to work with a high availability Avaya Aura solution, supporting 3,500 unified communications users and 200 concurrent contact centre agents across 6 locations. As the Lead ICT Telephony Unified Comms Analyst, you will be responsible for ensuring all incidents...

My client operates a high availability Avaya Aura solution, Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilizing SIP architecture. This platform operates on a 24x7x365 basis to underpin services to the public, supporting 3,500 unified communications users and 200 concurrent contact...

Lead ICT AnalystEstimated salary: 32,000 pounds per annum.A hybrid role with a city centre office location.The position involves incident management and service request management.The successful candidate will play a key role in telecoms infrastructure projects.About the RoleThis is an exciting opportunity to join a large public sector organisation's...

Our client, a leading public sector organisation in Northern Ireland, is seeking a highly skilled ICT Systems Manager to join their Telephony and Comms team. As a key member of the team, you will be responsible for ensuring the smooth operation of their IP Telephony infrastructure and delivering excellent customer service.About the RoleLead and manage the...

Job Title: Enterprise Telephony AnalystWe are currently seeking an experienced Telephony and Unified Communications Analyst to join our team at Hays Technology. The successful candidate will be responsible for ensuring the smooth operation of our Avaya Aura solution, which supports 3,500 unified communications users and 200 concurrent contact centre agents...

We are seeking a Technology Infrastructure Analyst to join our client's team in Belfast. As a key member of the team, you will be responsible for ensuring the smooth operation of their IP Telephony infrastructure and delivering excellent customer service.About the RoleLead and manage the resolution of incidents and service requests within agreed Service...

VANRATH are proud to partner with a large public sector organisation in Northern Ireland to recruit a highly skilled Telecommunications Specialist Lead. This exciting opportunity has arisen due to the organisation's continued growth and expansion of their IT services.About the RoleThe successful candidate will be responsible for leading and managing the...

Infrastructure Manager - Invest NI Job Purpose: The IT Infrastructure Manager will lead Invest NI’s ICT Infrastructure team, ensuring the effectiveness and efficiency of the infrastructure. This role involves managing Azure/M365 tenants, servers, networks (LAN, WAN, VPN), and a team of four staff officers. The post holder will assess the value for money...

JOB DESCRIPTION REPORTS TO: Senior Technical Support Officer (AO) RESPONSIBLE TO: EA Technical Support Lead Key Purpose of Role The postholder is an ICT Technical support officer with responsibility for the provision of an efficient and effective ICT support structure within the ICT Support team, to ensure continuity and availability of ICT...

About the JobTriumph Consultants Ltd is a leading provider of business solutions in Northern Ireland, and we are currently seeking an experienced Technical Business Partner to join our team on a temporary basis.Key ResponsibilitiesCollaborate with directorates to provide advice on project ideas and enable the provision of ICT services required for...

Job OverviewThe Education Authority is seeking an experienced ICT Infrastructure Specialist to join our team. As an integral part of our ICT Support Team, you will be responsible for providing efficient and effective ICT support structure within the team.About the RoleThis role involves provision of technical support and advice in all areas relating to...

Title: ICT Senior Project Manager Band: Band 8a £26.06 per hour Department: ICT Department Location: Belfast Hours: 37.5 h/pw: 9am 5pm, Monday to Friday Duration: 6 months ICT Project Manager - Job Opportunity Apple recruitment are delighted to be working with our client in seeking a dynamic and experience ICT project Manager.Job Summary You will manage the...

Company Overview:The company operates a full unified communications and contact centre solution utilizing SIP architecture, underpinning services to the public on a 24x7x365 basis.Job Description:You will lead the way in managing IT projects, upgrades, and migrations, leveraging your expertise in IP Telephony Technology, including call routing, contact...

Role OverviewWe are seeking a highly skilled Lead ICT Analyst to join our team at VanRath.Key ResponsibilitiesManage incident resolution and service request completion.Provide leadership and guidance to junior team members.Develop and maintain technical documentation.Collaborate with internal and external stakeholders.RequirementsAt least one year of...

Technical Analyst Role Overview: This position involves supporting and developing voice and data networks, as well as security and server infrastructure. You'll provide third-level support and maintenance for the IT Service Desk across multiple regional locations, ensuring infrastructure reliability and adherence to service levels. The role includes incident...

R&D ICT Team Manager (RDM/24) Starting salary £55,207annum plus attractive pension Invest Northern Ireland is looking for an experienced R&D ICT professional to join its Research & Development ICT Business Services Team. The role You will help business and professional services companies to invest in research, development and innovation, supporting...

What's involved with this role: Role: Technical Business Partner / Business Analyst Northern Ireland Job Ref: QAD 2246/2011 Pay Rate: Competitive Market Rate Hours per week: 37 hours per week Contract Length: Anticipated 6 months, until 30 April 2025 Location: Mostly remote working.Candidates must have their own vehicle to travel to offices in Northern...

JOB DESCRIPTIONREPORTS TO:Senior Technical Support Officer (AO)RESPONSIBLE TO: EA Technical Support LeadKey Purpose of RoleThe postholder is an ICT Technical support officer with responsibility for the provision of an efficient and effective ICT support structure within the ICT Support team, to ensure continuity and availability of ICT systems throughout the...

Job Description:An IT Telephony and Communications specialist is required to work with our client, Northern Ireland Housing Executive (NIHE), on a temporary basis. The successful candidate will be responsible for resolving incidents and service requests within agreed SLAs, collaborating with internal and external teams, and providing technical...