Customer Service Manager Role
3 weeks ago
As a Customer Service Manager at Greggs Plc, you will play a critical role in ensuring that our customers receive the highest level of service and support.
Role SummaryYou will be responsible for leading and managing a team of retail professionals to deliver fast and friendly service to our customers.
In this challenging but rewarding role, you will have the opportunity to develop and implement strategies to improve sales, customer satisfaction, and overall store performance.
Key Responsibilities:
- Manage and develop a team of retail professionals to deliver exceptional customer service.
- Implement effective sales and customer engagement strategies to drive business growth.
- Maintain accurate records and reports to monitor store performance and identify areas for improvement.
What We Offer:
- [£45,000] per annum salary package.
- Opportunities for career progression and professional development.
- A comprehensive benefits package, including pension scheme and life assurance.
About Us
At Greggs Plc, we are committed to serving high-quality food and providing exceptional customer service. We believe that our people are our greatest asset, and we invest heavily in their development and well-being.
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