Customer Service Manager
4 days ago
At ENGINEERINGUK, we are committed to providing excellent customer service and a great experience for our customers. As a Customer Service Manager, you will play a crucial role in ensuring that our everyday operations run smoothly. The estimated salary for this position is £35,000 - £45,000 per year.
About the RoleThis exciting opportunity is available at one of our 316 Cafes across the country. As a key member of our team, you will be responsible for ensuring all food safety and hygiene regulations are met and followed. This includes learning our menu inside out and helping your team to do the same. You will also deliver Health & Safety and Food Safety training for team members.
Responsibilities- Ensure all food safety and hygiene regulations are met and followed
- Learn our menu inside out and help your team to do the same
- Deliver Health & Safety and Food Safety training for team members
- Support the Café Manager with colleague coaching and development
- Seek ways to constantly improve our service for customers
- A background in hospitality with Team/Shift Leader experience
- Health & Safety and Food Safety knowledge
Alongside a fantastic work-life balance, we offer excellent benefits that make us a great place to work. These include:
- Colleague Clubcard after 3 months' service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
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