Customer Service Manager

4 days ago


Glasgow, Glasgow City, United Kingdom ENGINEERINGUK Full time

At ENGINEERINGUK, we are committed to providing excellent customer service and a great experience for our customers. As a Customer Service Manager, you will play a crucial role in ensuring that our everyday operations run smoothly. The estimated salary for this position is £35,000 - £45,000 per year.

About the Role

This exciting opportunity is available at one of our 316 Cafes across the country. As a key member of our team, you will be responsible for ensuring all food safety and hygiene regulations are met and followed. This includes learning our menu inside out and helping your team to do the same. You will also deliver Health & Safety and Food Safety training for team members.

Responsibilities
  • Ensure all food safety and hygiene regulations are met and followed
  • Learn our menu inside out and help your team to do the same
  • Deliver Health & Safety and Food Safety training for team members
  • Support the Café Manager with colleague coaching and development
  • Seek ways to constantly improve our service for customers
Requirements
  • A background in hospitality with Team/Shift Leader experience
  • Health & Safety and Food Safety knowledge
What's in it for you

Alongside a fantastic work-life balance, we offer excellent benefits that make us a great place to work. These include:

  • Colleague Clubcard after 3 months' service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco


  • Glasgow, Glasgow City, United Kingdom Belstaff Full time

    About BelstaffWe're a functional clothing brand that champions material innovation and celebrates the joy of the journey. Our history is marked by collaborations with those who challenge the ordinary, and we've designed protective suits for racecar drivers, windproof smocks for Marines, and insulating clothing for mountaineers.Role OverviewWe're seeking an...


  • Glasgow, Glasgow City, United Kingdom CV-Library Full time

    Lead Retailer OpportunityWe are seeking a skilled Customer Service Manager to join our team at Kingstown Retail Park in Glasgow. As a key member of our sales floor team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.This is a fantastic opportunity for a motivated individual who enjoys working in a...


  • Glasgow, Glasgow City, United Kingdom Miller Homes Ltd Full time

    Customer Service Manager RoleEstimated Salary: £45,000 - £60,000 per annum.About the CompanyMiller Homes Ltd is a reputable company renowned for its commitment to excellence and dedication to fostering a supportive work environment. We value our employees and invest in their career growth, ensuring they have the necessary tools and resources to excel.Job...


  • Glasgow, Glasgow City, United Kingdom Scottish Federation of Housing Associations Full time

    Are you passionate about delivering exceptional customer service?We are seeking a Customer Service Experience Manager to join our team at the Scottish Federation of Housing Associations.This role involves overseeing daily operations, ensuring effective service delivery across multiple channels, while also supporting team development through coaching,...


  • Glasgow, Glasgow City, United Kingdom Shawbrook Bank Full time

    About UsWe're Shawbrook Bank, a leading financial services provider dedicated to delivering exceptional customer experiences. Our team is passionate about creating products and services that meet the unique needs of our customers.Job Title: Customer Transaction Service ManagerThe Customer Transaction Service Manager plays a crucial role in ensuring seamless...


  • Glasgow, Glasgow City, United Kingdom Hollywood Bowl Group Full time

    Hollywood Bowl Group is a leading provider of family entertainment, operating 74 centres across the UK and 13 centres in Canada under the Hollywood Bowl, Putt & Play and Splitsville brands.We value diversity and inclusion, promoting equal opportunities and recognising individual differences. Our diverse and inclusive workplace makes us a more relevant,...


  • Glasgow, Glasgow City, United Kingdom Austin Fraser Full time

    As a Customer Service Delivery Manager at Flannery Plant Hire (Oval) Ltd., you will be responsible for delivering exceptional customer service and ensuring that client requirements are met.Job DescriptionWe are seeking a highly organized and proactive individual to join our team as a Customer Service Delivery Manager. This role involves managing multiple...


  • Glasgow, Glasgow City, United Kingdom Holt Recruitment Ltd Full time

    Job DescriptionWe are looking for a skilled Service Advisor to join our commercial vehicle workshop team in Taunton. The successful candidate will have a strong focus on customer service and be able to work effectively in a fast-paced workshop environment.About the TeamOur team is dedicated to providing exceptional customer service and maintaining...


  • Glasgow, Glasgow City, United Kingdom Entain Group Full time

    Job Overview:We're looking for a skilled Retail Customer Service Manager to join our Entain team. As the face of our brand, you'll deliver exceptional customer experiences and drive standards in our betting shops.Key Responsibilities:Demonstrate our innovative products and services to customers, showcasing our unique offerings.Handle customer complaints with...


  • Glasgow, Glasgow City, United Kingdom Entain Group Full time

    Job OverviewSports enthusiasts and customer service professionals, this role is an excellent opportunity to thrive in a dynamic environment. As a Retail Customer Service Manager at Entain, you'll be responsible for delivering exceptional experiences and driving standards in our betting shops.Key ResponsibilitiesDemonstrate products and betting terminals to...


  • Glasgow, Glasgow City, United Kingdom Harrison Scott Associates Full time

    Harrison Scott Associates seeks a skilled professional for the position of Director of Customer and Operations. The ideal candidate will possess strong leadership skills, excellent communication abilities, and experience in customer service and operations management. We are looking to pay this individual an estimated salary of $85,000 per year.


  • Glasgow, Glasgow City, United Kingdom Quick Reach Full time

    Are you a highly organized and customer-focused individual looking for a challenging role? If so, we want to hear from you!About the RoleAs a Hire Desk Controller at Quick Reach, you will be the heart of our operations, ensuring our customers receive exceptional service and equipment on time.You will be responsible for providing high-quality customer...


  • Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Advisor to deliver exceptional customer service and support the store's day-to-day operations in Glasgow, United Kingdom.Key Responsibilities:Provide outstanding customer service to ensure customer satisfaction and loyalty.Assist customers with product selection and provide product knowledge and advice to enhance the...


  • Glasgow, Glasgow City, United Kingdom CV-Library Full time

    Job Summary:We are seeking a charismatic and customer-focused individual to join our vibrant retail team as an Outdoor Experience Manager. This exciting opportunity will see you working closely with customers, providing exceptional service and ensuring a seamless shopping experience.As part of our dynamic team, you will be responsible for creating a positive...


  • Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Glasgow, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide exceptional customer service and assist customers...

  • Shop Manager

    1 week ago


    Glasgow, Glasgow City, United Kingdom Glasgow Children's Hospital Trading Ltd Full time

    We are seeking a highly motivated and customer-focused individual to fill the role of Shop Manager. As part of our team, you will be responsible for leading the day-to-day operations of our shop, ensuring exceptional customer service experiences.">About UsGlasgow Children's Hospital Trading Ltd is a charitable organisation dedicated to supporting children...


  • Glasgow, Glasgow City, United Kingdom Sparscotland Full time

    Job Title: Customer Service RepresentativeAt Sparscotland, we are looking for a dedicated individual to join our store team as a Customer Service Representative.This is an exciting opportunity to deliver excellent customer service and support in a fast-paced retail environment.We estimate the salary for this position to be around £18,000 - £22,000 per...


  • Glasgow, Glasgow City, United Kingdom Barclays Full time

    Job DescriptionCompany Overview: Barclays is a leading global financial services provider.Salary: The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience.Job Description: As a Customer Service Specialist, you will be servicing business banking customers with their everyday needs. This includes taking inbound calls from...


  • Glasgow, Glasgow City, United Kingdom Tesco Partners Full time

    Company OverviewTesco Partners is a leading retailer with a commitment to serving our customers, communities, and planet. We strive to be a responsible and sustainable business for all stakeholders.Job SummaryWe are seeking a motivated and customer-focused individual to join our team as a Customer Care Colleague. As a key member of our store staff, you will...


  • Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Glasgow, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...