Customer Service Manager

2 weeks ago


Glasgow, Glasgow City, United Kingdom Quick Reach Full time

Are you a highly organized and customer-focused individual looking for a challenging role? If so, we want to hear from you

About the Role

As a Hire Desk Controller at Quick Reach, you will be the heart of our operations, ensuring our customers receive exceptional service and equipment on time.

You will be responsible for providing high-quality customer support, resolving issues efficiently, and maintaining accurate records and reports. In addition, you will assist with ad hoc duties and work flexibly throughout.

Salary: £38,000 - £43,000 per annum (dependent on experience).

Benefits include a competitive salary, company pension scheme, and 23 days holiday (+Bank Holidays). You will also receive excellent company benefits, including:

  • Excellent telephone manner, with great written and verbal communication skills.
  • Fully computer literate, with proficiency in Microsoft applications.
  • A supportive and collaborative work environment.
Requirements

The ideal candidate will possess:

  • Proven experience in a similar office environment, with a proven track record of working independently and as part of a team.
  • Good IT skills, with knowledge of Microsoft applications.


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