Customer Service Delivery Manager

17 hours ago


Glasgow, Glasgow City, United Kingdom Austin Fraser Full time

As a Customer Service Delivery Manager at Flannery Plant Hire (Oval) Ltd., you will be responsible for delivering exceptional customer service and ensuring that client requirements are met.

Job Description

We are seeking a highly organized and proactive individual to join our team as a Customer Service Delivery Manager. This role involves managing multiple projects and deadlines simultaneously, ensuring timely delivery and collection of plant hire equipment to meet client requirements and project timelines.

Key Responsibilities
  • Manage Client Relationships: Develop and maintain strong relationships with clients, understanding their needs and preferences.
  • Coordinate Equipment Delivery: Ensure timely delivery and collection of plant hire equipment, meeting client requirements and project timelines.
  • Maintain Accurate Records: Ensure all relevant documentation, including delivery and collection notes, safety certificates, and purchase orders, are completed accurately and in a timely manner.

This role offers a competitive salary of £50,000 - £60,000 per annum, depending on experience, plus a range of benefits and opportunities for career growth and development.



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