Customer Service Experience Manager
6 days ago
Are you passionate about delivering exceptional customer service?
We are seeking a Customer Service Experience Manager to join our team at the Scottish Federation of Housing Associations.
This role involves overseeing daily operations, ensuring effective service delivery across multiple channels, while also supporting team development through coaching, training, and performance management.
As a key member of our team, you will work collaboratively to manage resources efficiently, contribute to business improvement initiatives, and ensure compliance with our policies and customer standards.
The estimated salary for this role is £35,000 - £40,000 per annum, depending on experience.
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Customer Experience Specialist
1 week ago
Glasgow, Glasgow City, United Kingdom Fizz Experience Limited Full timeAt Fizz Experience Limited, we value our customers and strive to deliver exceptional experiences through our Customer Experience Specialists. As a key member of our sales team, you will be responsible for delivering outstanding customer service, promoting our products, and building long-term relationships with our customers.This role involves working in a...
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Customer Experience Manager
3 days ago
Glasgow, Glasgow City, United Kingdom Anderson Knight Full timeJob Overview:The Full Time Customer Service role at Anderson Knight involves delivering exceptional customer experiences, maintaining best-in-class service standards. Key responsibilities include daily rental collection by direct debit, issuing welcome letters and correspondence to customers, managing CCA regulatory statements, updating customer details in...
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Customer Experience Manager
3 days ago
Glasgow, Glasgow City, United Kingdom Macklin Motors Careers Full time**Job Title:** Service Manager**Location:** Macklin Motors Nissan Glasgow Central**Job Type:** Full-time**About the Role:**We are seeking an experienced Service Manager to join our team at Macklin Motors Nissan Glasgow Central. The successful candidate will be responsible for leading the service team and ensuring high customer satisfaction levels.**Key...
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Service Experience Manager
4 weeks ago
Glasgow, Glasgow City, United Kingdom HipHopTune Media Full timeAre you a customer service expert looking for a new challenge? We are seeking an experienced Service Experience Manager to join our team at Scot Removals Glasgow Limited. In this role, you will be responsible for driving exceptional customer service delivery, managing day-to-day operations, and ensuring that our customers receive the highest level of...
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Customer Service Experience Coordinator
18 hours ago
Glasgow, Glasgow City, United Kingdom Redefined Ltd Full timeBenefits">We offer a comprehensive benefits package, including:">Competitive salary of £35,500 per annum">Up to 25% bonus of your salary">30% staff discount">Excellent training and internal progression opportunities">Pension and life assurance">Reward and recognition scheme and long service awards">Employee assistance programme with Retail Trust">Enhanced...
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Customer Experience Manager
5 days ago
Glasgow, Glasgow City, United Kingdom Direct Line Insurance Group plc Full timeRole OverviewAn experienced Customer Experience Manager is required to lead our Home Claims Team in Glasgow, driving exceptional customer service and effective indemnity control. The ideal candidate will have a strong background in Home Claims, with technical knowledge of complex loss cases.About the RoleThis is a full-time permanent position offering a...
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Manager of Customer Experience
17 hours ago
Glasgow, Glasgow City, United Kingdom WHITE STUFF Full timeWe are looking for a Manager of Customer Experience to join our retail team. In this role, you will be responsible for creating a world-class customer experience, driving sales growth, and developing a high-performing team.You will work closely with the store manager to identify opportunities to improve customer satisfaction, sales conversion rates, and...
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General Manager
6 days ago
Glasgow, Glasgow City, United Kingdom CV-Library Full timeRestaurant Leadership OpportunityWe are looking for a talented Restaurant General Manager to join our team and take on the challenge of leading our restaurant to success.The ideal candidate will have experience in managing day-to-day operations, developing customer retention strategies, and maintaining high-quality standards.In this role, you will be...
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Sales and Customer Experience Manager
6 days ago
Glasgow, Glasgow City, United Kingdom Arnold Clark Group Full time**Job Description**The successful candidate will have a strong background in customer service and a proven track record of driving sales growth. They will be responsible for managing customer relationships, identifying sales opportunities, and providing expert knowledge on our products and services. The ideal candidate will be a team player with excellent...
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Customer Experience Manager
1 day ago
Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full timeGlasgow Science Centre is a world-class visitor attraction and a leading provider of science education and outreach programmes. We are committed to inspiring people of all ages to explore and understand the world around them.About the JobWe are seeking a highly motivated and organised Event Coordinator to join our events team. The successful candidate will...
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Customer Experience Lead
3 days ago
Glasgow, Glasgow City, United Kingdom Newton Property Management Ltd Full timeJob TitleWe are seeking an experienced customer service portfolio manager to join our team at Newton Property Management Ltd, reporting directly to an Associate Director. This role is responsible for delivering exceptional customer service while adhering to the company's 'Newton Way' customer excellence charter.About the Role:This is an exciting opportunity...
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Customer Experience Manager
3 days ago
Glasgow, Glasgow City, United Kingdom FOOTASYLUM Full timeAbout the RoleWe are seeking a skilled Retail Store Supervisor to join our team in Glasgow Fort.As a key member of our Store Leadership Team, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and driving sales growth.This is an exciting opportunity to develop your leadership skills, work...
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Customer Experience Advisor
2 months ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Glasgow, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Manager
2 weeks ago
Glasgow, Glasgow City, United Kingdom Iceland Full timeBenefitsAs a Store Manager at Iceland, you will receive a competitive salary, ranging from £50,000 to £60,000 per annum, depending on experience. You will also enjoy a range of benefits, including private healthcare, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail, and sales...
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Customer Experience Advisor
3 months ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Glasgow, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Coordinator
4 hours ago
Glasgow, Glasgow City, United Kingdom Nuffield Health Brentwood Full timeJob Description Summary:Nuffield Health Glasgow Hospital seeks a skilled Patient Service Advisor to work in a fast-paced environment, providing exceptional customer service and supporting the delivery of high-quality patient care.About the Role:Provide vital support and build strong relationships with customers, requiring excellent customer service skills...
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Customer Experience Supervisor
4 weeks ago
Glasgow, Glasgow City, United Kingdom Tesco Full timeOur VisionWe aim to become every customer's favourite way to shop, whether they are at home or on the move. As a Customer Experience Supervisor, you'll play a pivotal role in achieving this vision by delivering exceptional service and creating memorable experiences for our customers.SalaryAn estimated hourly rate of £14.28, increasing to £15.41 for stores...
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Customer Experience Associate
2 months ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Experience Associate to provide exceptional support to our clients at beBee Professionals in Glasgow, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and...
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Customer Experience Director
4 weeks ago
Glasgow, Glasgow City, United Kingdom Registers of Scotland Full timeWe are seeking a highly experienced Customer Experience Director to lead our customer insight and research team at Registers of Scotland.About the Role:You will be responsible for developing and leading a team of subject matter experts and specialists covering official statistics, economic analysis, customer insight, and research work. Your role and that of...
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Customer Experience Host
2 weeks ago
Glasgow, Glasgow City, United Kingdom Arnold Clark Group Full timeAround £20,000 per annum salary for this exciting opportunity as a Customer Experience Host at Arnold Clark Group in Glasgow. Key skills required include a fantastic telephone manner, excellent interpersonal skills, and a genuine interest in delivering excellent service.Responsibilities include:Acting as the first point of contact for customers in person...