Customer Experience Coordinator
17 hours ago
Job Description Summary:
Nuffield Health Glasgow Hospital seeks a skilled Patient Service Advisor to work in a fast-paced environment, providing exceptional customer service and supporting the delivery of high-quality patient care.
About the Role:
- Provide vital support and build strong relationships with customers, requiring excellent customer service skills and the ability to communicate effectively.
- Manage data and present it in a timely and professional manner, working closely with Consultants and Medical Secretaries.
- Log enquiries on the Hospital CRM and oversee the customer journey, undertaking bookings for customers while adhering to GDPR.
- Transfer clinic lists onto our Patient Information Management System (PIMS), monitoring departmental email inboxes and taking associated actions.
- Allocate clinic rooms and coordinate bookings with medical secretaries, consultants, and other staff members.
- Check in patients and book future treatment appointments at the desk and via telephone.
Key Requirements:
- Excellent communication and interpersonal skills
- Proven experience in customer-facing roles
- Ability to work in a fast-paced environment
- Strong organisational and time management skills
What We Offer:
We offer a competitive salary of up to £23,419.50 per annum, along with benefits including free private healthcare and gym membership.
-
Customer Experience Specialist
1 week ago
Glasgow, Glasgow City, United Kingdom Fizz Experience Limited Full timeAt Fizz Experience Limited, we value our customers and strive to deliver exceptional experiences through our Customer Experience Specialists. As a key member of our sales team, you will be responsible for delivering outstanding customer service, promoting our products, and building long-term relationships with our customers.This role involves working in a...
-
Customer Experience Coordinator
4 weeks ago
Glasgow, Glasgow City, United Kingdom Crew Clothing Full timeKey ResponsibilitiesWe are seeking a Customer Experience Coordinator to join our team at Crew Clothing. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and creating a shopping experience that delights customers.The ideal candidate will have a strong background in customer service, with...
-
Customer Experience Coordinator
2 weeks ago
Glasgow, Glasgow City, United Kingdom Girl's Schools Association Full time**Job Description:**We are looking for a skilled and experienced Customer Experience Coordinator to join our team at the ESMS Sports Centre.In this role, you will be the first point of contact for customers, providing a warm and welcoming experience that exceeds their expectations.You will be responsible for helping customers get the best experience on every...
-
Customer Experience Coordinator
4 weeks ago
Glasgow, Glasgow City, United Kingdom Best Days Travel Full timeAt Best Days Travel, we're seeking an Accommodation Arranger Specialist to join our team.Job Overview:We offer a competitive salary of $45,000 per year, plus travel perks and discounts for personal and professional travel.Key Responsibilities:• Coordinate hotel reservations by handling inquiries, making bookings, and confirming room availability.•...
-
Part-Time Customer Experience Coordinator
2 weeks ago
Glasgow, Glasgow City, United Kingdom Bubble CiTea Full timeBecome a part of our vibrant team at Bubble CiTea as a Part-Time Customer Experience Coordinator. In this role, you will be responsible for delivering exceptional customer experiences, preparing delicious bubble tea, and contributing to a positive team environment.Main duties include:Creating memorable experiences for customersMaintaining a tidy and clean...
-
Experience Coordinator
2 weeks ago
Glasgow, Glasgow City, United Kingdom Beam Suntory Full timeAt Beam Suntory, we are seeking a seasoned leader to take on the role of Experience Coordinator. This position is based in our Auchentoshan Visitor Centre and will play a crucial part in delivering an exceptional premium brand experience aligned with our Global Brand Strategy.Key ResponsibilitiesSupport the Visitor Centre Manager in maintaining the highest...
-
Customer Experience Coordinator
7 days ago
Glasgow, Glasgow City, United Kingdom Teacheroo Full timeSports Attendant Job OpportunityWe are seeking highly enthusiastic and customer-focused individuals to join our team at Teacheroo. As a Sports Attendant, you will deliver a high-quality and excellent customer experience for all users. You will help ensure a safe, secure, and clean environment for the users.The hours will be based on a rota, which will...
-
Customer Experience Supervisor
4 weeks ago
Glasgow, Glasgow City, United Kingdom Tesco Full timeOur VisionWe aim to become every customer's favourite way to shop, whether they are at home or on the move. As a Customer Experience Supervisor, you'll play a pivotal role in achieving this vision by delivering exceptional service and creating memorable experiences for our customers.SalaryAn estimated hourly rate of £14.28, increasing to £15.41 for stores...
-
Customer Experience Manager
2 days ago
Glasgow, Glasgow City, United Kingdom ASVA: Association of Scottish Visitor Attractions Full timeGlasgow Science Centre is a world-class visitor attraction and a leading provider of science education and outreach programmes. We are committed to inspiring people of all ages to explore and understand the world around them.About the JobWe are seeking a highly motivated and organised Event Coordinator to join our events team. The successful candidate will...
-
Travel Experience Coordinator
6 days ago
Glasgow, Glasgow City, United Kingdom Best Days Travel Full timeJob Title: Travel Experience CoordinatorAbout the Role:We are seeking a dedicated and experienced Remote Corporate Travel Planner to provide corporate clients with comprehensive travel planning and coordination services while working remotely.About Us: Best Days Travel is a leading provider of luxury travel experiences, offering exceptional customer service...
-
Customer Experience Coordinator
19 hours ago
Glasgow, Glasgow City, United Kingdom Arnold Clark. Full timeRole ResponsibilitiesThe successful candidate will be responsible for:Supporting the Branch Manager with the day-to-day running of the outletOverseeing the valet service and ensuring vehicles are presented to the highest standardsProviding exceptional customer service and resolving any issues promptlyWorking collaboratively with colleagues to achieve...
-
Club Experience Coordinator
6 days ago
Glasgow, Glasgow City, United Kingdom Girl's Schools Association Full timeJob OverviewWe are looking for a highly motivated Club Experience Coordinator to join our team at the ESMS Sports Centre. This role is ideal for those who enjoy working with people and creating memorable experiences.Responsibilities include acting as the first point of contact for customers, handling customer inquiries, and ensuring a high level of customer...
-
Customer Experience Director
6 days ago
Glasgow, Glasgow City, United Kingdom Heeton UK Full timeJob OverviewWe are seeking a seasoned Night Manager to oversee the supervision of our Front Office Team during night hours. As a Night Manager, you will ensure that Team Members are prepared and well-informed to deliver exceptional guest experiences from check-in through check-out.Your ResponsibilitiesManage first impressions of guestsMaintain high standards...
-
Customer Experience Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Persimmon plc. Full timePersimmon Homes West Scotland is a leading UK house builder serving local communities across the country. We're looking for a talented individual to join our team as a full-time Customer Service Coordinator based in Glasgow.">We offer a competitive salary of £28,000 - £30,000 per annum, depending on experience, plus benefits including pension, life...
-
Retail Experience Coordinator
4 weeks ago
Glasgow, Glasgow City, United Kingdom The Estée Lauder Companies Inc. Full timeJob DescriptionThis Retail Experience Coordinator role will see you working as part of our in-store team to deliver exceptional customer service and create engaging in-store experiences.Responsibilities:Provide excellent customer service and respond to customer inquiriesCollaborate with the Retail Artist team to plan and execute in-store eventsMaintain a...
-
Customer Experience Advocate
3 weeks ago
Glasgow, Glasgow City, United Kingdom Arnold Clark. Full timeJoin Our TeamWe're looking for ambitious and confident sales consultants to join our team at Arnold Clark in Glasgow. As a sales consultant, you will be responsible for delivering exceptional customer service, building lasting relationships with customers, and achieving monthly sales targets. Your key responsibilities will include:Helping customers find the...
-
Store Experience Coordinator
3 days ago
Glasgow, Glasgow City, United Kingdom TJX EUROPE Full timeWe're seeking a Store Experience Coordinator to join our team at TJX Europe. In this exciting role, you'll play a key part in creating an exceptional store experience for our customers.About the RoleYou'll work closely with our management team to develop and implement operational strategies that enhance the overall store experience. This may include managing...
-
Cinema Experience Coordinator
6 days ago
Glasgow, Glasgow City, United Kingdom Everyman Cinema Group Full timeImmerse yourself in a unique cinema experienceAs a Cinema Experience Coordinator with Everyman Cinema Group, you'll be part of a fast-growing team that's revolutionizing the way people enjoy movies. Based in Europe, our stylish venues offer freshly baked pizzas, wine, and exceptional hospitality.Enjoy a competitive hourly rate of £60, dependant on your...
-
International Customer Experience Leader
4 days ago
Glasgow, Glasgow City, United Kingdom Barclays UK Full timeAbout the RoleWe are seeking an International Customer Experience Leader to lead our customer service team at Barclays UK. In this role, you will be responsible for designing and implementing customer experience strategies that meet the needs of our clients.Main Responsibilities:Develop and implement customer experience strategies that align with business...
-
Customer Experience Lead
3 days ago
Glasgow, Glasgow City, United Kingdom Newton Property Management Ltd Full timeJob TitleWe are seeking an experienced customer service portfolio manager to join our team at Newton Property Management Ltd, reporting directly to an Associate Director. This role is responsible for delivering exceptional customer service while adhering to the company's 'Newton Way' customer excellence charter.About the Role:This is an exciting opportunity...