Customer Experience Specialist

2 months ago


Glasgow, Glasgow City, United Kingdom Persimmon plc. Full time

Persimmon Homes West Scotland is a leading UK house builder serving local communities across the country. We're looking for a talented individual to join our team as a full-time Customer Service Coordinator based in Glasgow.

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We offer a competitive salary of £28,000 - £30,000 per annum, depending on experience, plus benefits including pension, life assurance, and bonus scheme.

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The successful candidate will provide an effective support function to our homeowners, responding to incoming communications, accurately recording telephone calls and emails, and liaising with other departments when specialist queries or advice is required.

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To be successful in this role, you'll need excellent communication skills, attention to detail, and the ability to remain calm and focussed in pressurised situations. You'll also need to be IT literate, with a good working knowledge of Word, Excel, and Outlook.

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If you're a motivated and organized individual who is passionate about delivering exceptional customer service, we'd love to hear from you



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