Service Experience Manager
2 weeks ago
Are you a customer service expert looking for a new challenge? We are seeking an experienced Service Experience Manager to join our team at Scot Removals Glasgow Limited. In this role, you will be responsible for driving exceptional customer service delivery, managing day-to-day operations, and ensuring that our customers receive the highest level of service.
About the JobThe successful candidate will have a strong background in customer service management, with expertise in process improvement and customer satisfaction. You will be responsible for leading a team of customer service representatives, providing guidance and support to ensure high performance.
We offer a comprehensive benefits package, including a competitive salary of £38,000 to £40,000 per year, depending on experience. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.
Main Responsibilities- Develop and implement strategies to improve customer satisfaction and loyalty.
- Lead and manage the customer service team to ensure high performance and adherence to company standards.
- Provide coaching and mentoring to customer service representatives to improve their skills and knowledge.
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Service Experience Designer
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Glasgow, Glasgow City, United Kingdom Capgemini Invent Full timeService Designer RoleAt Capgemini Invent, we help our clients shape their future by embracing innovation and transformation. Our team of experts combines strategy, technology, data science, and creative design expertise to deliver exceptional results. As a Service Designer, you will be part of our Digital Factory community, working closely with clients to...
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Service and Experience Expert
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Glasgow, Glasgow City, United Kingdom Sodexo Full timeAs a Bar Host/Hostess in our Casual Lounge at Emirates Glasgow Airport, you will be part of a dynamic team that delivers exceptional experiences for our guests. We value diversity, equality, and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued.Your Key Responsibilities:Provide excellent customer service from the...
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Destination Experience Manager
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Glasgow, Glasgow City, United Kingdom Best Days Travel Full timeCruise Travel Coordinator OpportunityAbout the Position:We are seeking a skilled and experienced Cruise Travel Coordinator to join our team. As a key member of our team, you will be responsible for assisting clients in planning and booking unforgettable cruise vacations. This fully remote position offers the flexibility to work from anywhere while delivering...
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Glasgow, Glasgow City, United Kingdom Sodexo Prestige Venues & Events Full timeAbout the RoleWe're seeking a highly motivated Service Ambassador to join our team at Upperdeck Glasgow airport. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer service and creating unforgettable experiences for our guests.Main ResponsibilitiesProvide top-notch customer service from food and beverage...
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Fleet Operations Management Expert
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Glasgow, Glasgow City, United Kingdom Scottish Ambulance Service Full timeAbout the Role:The Scottish Ambulance Service is seeking an experienced Fleet Operations Manager to join its senior leadership team. This pivotal national role will align with the East operational region and dedicated maintenance facilities within this area.Job Summary:We are looking for a talented, self-motivated, and enthusiastic fleet professional to lead...
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Food and Beverage Experience Manager
4 weeks ago
Glasgow, Glasgow City, United Kingdom Grosvenor Casinos Full timeAbout UsWe are Grosvenor Casinos, a leading entertainment company dedicated to delivering exceptional experiences for our customers. Our venues are at the heart of their communities, providing a space for people to socialize, relax, and enjoy great food, drink, and entertainment.Role OverviewWe are seeking an experienced Food and Beverage Host to join our...
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Guest Experience Manager
2 weeks ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeWGC Ltd. is a leading outsourced hotel services company, dedicated to delivering exceptional guest experiences for over 24 million customers annually. We are seeking a highly experienced and skilled Cleanliness and Productivity Supervisor to join our team.About the Role:In this role, you will be responsible for overseeing the day-to-day running of the...
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Nightlife Experience Manager
2 weeks ago
Glasgow, Glasgow City, United Kingdom Berlinkys Full timeSalary: £45K per annum + £10K bonus. This is an attractive package that will make you feel valued and appreciated.About BerlinkysBerlinkys is a new live entertainment venue on Sauchiehall St that will redefine the concept of going out in Glasgow. It's a place where each night offers a unique, vibrant, and immersive experience, designed to captivate the...
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Learning Experience Manager
2 weeks ago
Glasgow, Glasgow City, United Kingdom The Interactive Team Full timeJob Description:We are seeking a Learning Experience Manager to join our team at The Interactive Team.About the Role:This role involves designing and delivering engaging learning experiences across various campaigns, collaborating with campaign managers to understand training objectives and needs, and evaluating training effectiveness.Key Responsibilities:-...
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Store Experience Manager
3 weeks ago
Glasgow, Glasgow City, United Kingdom TJX Companies, Inc. Full timeCompany OverviewTJX Europe is a leading global off-price apparel and home fashions retailer, known for offering an ever-changing product range that makes the shopping experience exciting and unique.About the RoleThis Store Experience Manager position offers a chance to have a real impact in a fast-paced retail environment. As a key member of our team, you...
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Customer Experience Manager
5 days ago
Glasgow, Glasgow City, United Kingdom Iceland Full timeBenefitsAs a Store Manager at Iceland, you will receive a competitive salary, ranging from £50,000 to £60,000 per annum, depending on experience. You will also enjoy a range of benefits, including private healthcare, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail, and sales...
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Community Experience Manager
1 month ago
Glasgow, Glasgow City, United Kingdom Classpop Full timeCommunity Team Lead (Remote Role Possible)Classpop Guests choose Classpop for booking unique experiences, ranging from dance classes to cooking classes and other creative activities.About the Role:We are seeking a full-time Community Team Lead with experience in leading communities and partners. This role is crucial within our operations team with growth...
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Experience Maker
2 weeks ago
Glasgow, Glasgow City, United Kingdom Sodexo Prestige Venues & Events Full timeSodexo Live is a leading provider of event management services, and we're currently hiring for Kiosk Till Team Members at the iconic Celtic Park Football Stadium. As an Experience Maker, you will play a key role in delivering exceptional events to our clients and guests. Your primary responsibility will be to operate our kiosks efficiently, ensuring that our...
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Support Services Specialist
1 week ago
Glasgow, Glasgow City, United Kingdom Scottish Fire and Rescue Service Full time**Support Services Specialist Job Description:**We are seeking a skilled and experienced Support Services Specialist to join our team at the Scottish Fire and Rescue Service.The successful candidate will provide high-level administrative support to local teams, focusing on initiative, prioritization, and attention to detail.Key responsibilities...
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Brand Experience Manager
2 weeks ago
Glasgow, Glasgow City, United Kingdom Smiths News Full timeJob OverviewAs a Brand Experience Manager, you will play a crucial role in delivering exceptional brand experiences for our clients across various retail channels. Based in Glasgow, you will be responsible for building strong relationships with retailers, developing effective marketing strategies, and driving sales growth.Key Responsibilities:Build and...
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Customer Experience Manager
3 weeks ago
Glasgow, Glasgow City, United Kingdom Zachary Daniels Full timeAre you a leader and motivator looking to take your career to the next level? We are currently recruiting for an Assistant Store Manager role at a fabulous fashion store in Glasgow.This is an excellent opportunity to work with a glamorous high street retailer and be part of creating an exceptional environment for customers to shop. As Assistant Store...
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Retail Operations Manager
3 weeks ago
Glasgow, Glasgow City, United Kingdom Levy UK Full timeAbout UsLevy UK & Ireland is a dynamic sector within Compass Group, the world's largest catering company. We deliver exceptional experiences in food, drink, and hospitality at some of the greatest venues globally.We prioritize sustainability, wellbeing, diversity, and inclusion in our operations. Our commitment to being Net Zero by 2027, partnership with the...
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Award-Winning Culinary Experience Manager
2 weeks ago
Glasgow, Glasgow City, United Kingdom Firmdale Full timeFirmdale Hotels is seeking an experienced Award-Winning Culinary Experience Manager to oversee the culinary operations of our boutique hotels in London and New York.About Our Company: We are a collection of luxury boutique hotels known for our unique design, exceptional service, and commitment to providing a welcoming atmosphere for our guests.Your...
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Fire Service Support Professional
2 weeks ago
Glasgow, Glasgow City, United Kingdom Scottish Fire and Rescue Service Full timeThe Scottish Fire and Rescue Service is seeking a dedicated Fire Service Support Professional to join our team at the Cambuslang Asset Resource Centre. As an integral part of our operations, this role requires a high level of technical expertise and a passion for delivering exceptional service.This full-time position, working 35 hours over a compressed 4-day...
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Renault Retail Experience Manager
2 weeks ago
Glasgow, Glasgow City, United Kingdom Arnold Clark. Full timeAbout the RoleWe are looking for a skilled Customer Service Executive to join our team at Arnold Clark's Renault branch in Bishopbriggs. As a key member of our sales team, you will be responsible for delivering outstanding customer experiences and driving business growth through exceptional sales and customer service skills.ResponsibilitiesBuild strong...