Customer Service Experience Coordinator
3 weeks ago
Benefits
">We offer a comprehensive benefits package, including:
- ">
- Competitive salary of £35,500 per annum">
- Up to 25% bonus of your salary">
- 30% staff discount">
- Excellent training and internal progression opportunities">
- Pension and life assurance">
- Reward and recognition scheme and long service awards">
- Employee assistance programme with Retail Trust">
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support">
About Us
">We are Redefined Ltd, a leading retailer in the Health and Beauty sector. Our mission is to deliver exceptional customer experiences and drive business growth through innovation and excellence.
Job Description
">This is an exciting opportunity to join our team as a Store Operations Manager at our Port Glasgow location. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that our customers receive outstanding service and that our sales targets are met.
Requirements
">To be successful in this role, you will need:
- ">
- Previous retail experience with roles such as Retail Supervisor, Assistant Management or similar">
- Strong leadership and management skills, with the ability to motivate and develop a team">
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers">
- A strong focus on delivering great customer service and achieving sales and profit goals">
- Ability to work flexibly, including evenings and weekends">
- Basic computer skills and proficiency in Microsoft Office">
- Knowledge of retail systems and processes">
- Proven track record of achieving sales and profit targets">
- Ability to work independently and as part of a team">
- Flexibility to adapt to changing priorities and demands">
- Positive attitude and willingness to learn and develop new skills">
Estimated Salary: £35,500 - £45,000 per annum
">Based on the UK national average salary, we estimate this role to have a salary range of £35,500 - £45,000 per annum, depending on experience.
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