Customer Service Associate
20 hours ago
Tesco Partners is a leading retailer with a commitment to serving our customers, communities, and planet. We strive to be a responsible and sustainable business for all stakeholders.
Job Summary
We are seeking a motivated and customer-focused individual to join our team as a Customer Care Colleague. As a key member of our store staff, you will play a vital role in delivering exceptional customer service and contributing to the overall success of our business.
Key Responsibilities
- Provide excellent customer service, ensuring that every customer leaves the store having experienced a great shopping trip
- Work across the store in various areas, including service, picking, and replenishment
- Develop a deep understanding of our products and services, enabling you to provide informed advice and recommendations to customers
- Maintain a high level of knowledge about store performance and contribute to driving sales, reducing waste, and delivering profit
Requirements
- A passion for delivering exceptional customer service and building strong relationships with customers
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently
- Strong communication and interpersonal skills, with the ability to work collaboratively as part of a team
- Basic numeracy and literacy skills, with the ability to use technology, such as cash handling systems and inventory management tools
Benefits
- Competitive salary of £19,000 per annum (based on 16 hours per week)
- Opportunities for career progression and professional development
- Access to our colleague networks, providing a space for colleagues to come together from diverse backgrounds
- Uniform provided and policies to support you through life's moments, big and small
About Tesco Partners
Tesco Partners is committed to becoming every customer's favourite way to shop, whether at home or on-the-go. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. We strive to act as a responsible and sustainable business for all stakeholders, fostering diversity, equity, and inclusion throughout our organization.
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