Customer Support Associate

1 day ago


Glasgow, Glasgow City, United Kingdom Lloyds Bank plc Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Associate. As a key member of our branch-based team, you will provide exceptional service to our customers, helping them with their financial needs and providing support in a fast-paced environment.

Key Responsibilities:

  • Provide excellent customer service, responding to queries and resolving issues in a timely and professional manner
  • Work closely with colleagues to achieve business objectives and deliver high-quality results
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements

Requirements:

  • Degree in Business Administration or related field
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize tasks effectively

Benefits:

  • Competitive salary: £23,500 - £25,000 per annum
  • Pension scheme with employer contributions
  • Annual performance-related bonus
  • Share schemes including free shares

About Us:

Lloyds Banking Group is a leading provider of financial services, committed to helping Britain prosper. Our values-driven culture focuses on putting customers first, and we strive to create a diverse and inclusive workplace that reflects the communities we serve.



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