Customer Relations Financial Associate

4 days ago


Glasgow, Glasgow City, United Kingdom Arrow Group Careers Full time

Arrow Group Careers seeks a dedicated Customer Relations Financial Associate to join our team.


As a Customer Relations Financial Associate, you will be responsible for providing financial solutions to customers who are experiencing financial difficulties.


Key Responsibilities:



  • Provide tailored solutions to customers to reduce their overall debt.
  • Make and receive calls to/from customers to discuss their financial situation and provide personalized service.
  • Work closely with customers to understand their financial needs and provide suitable solutions.
  • Ensure compliance with all relevant regulations, including the Consumer Duty regulation.
  • Work a 40-hour week, Monday to Friday, with varied shift patterns.

About the Role:


This is an exciting opportunity for a motivated and customer-focused individual to join our team and make a real difference in the lives of our customers.


What We Offer:



  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.
  • The chance to work with a leading company in the financial services industry.

We are looking for someone who is passionate about providing excellent customer service and has a strong desire to make a positive impact on people's lives.



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