Customer Outcomes Assurance Lead

About the RoleThe Senior Manager is a key member of the Customer Outcomes Assurance team, responsible for contributing to and delivering the second line outcomes assurance plan to provide confidence to all stakeholders that the processes, products and services the Group offers are delivering positive customer outcomes. Through the lens of the Consumer Duty,...

About the RoleThe Senior Manager will be a key member of the Customer Outcomes Assurance team, responsible for contributing to and delivering the second line outcomes assurance plan to provide confidence to all stakeholders that the processes, products and services the Group offers are delivering positive customer outcomes. Through the lens of the Consumer...

About the RoleThe Senior Manager will be a key member of the Customer Outcomes Assurance team, responsible for contributing to and delivering the second line outcomes assurance plan to provide confidence to all stakeholders that the processes, products and services the Group offers are delivering positive customer outcomes. Through the lens of the Consumer...

About the RoleWe are seeking a highly skilled and experienced Risk Assurance Lead to join our team. As a Risk Assurance Lead, you will be responsible for providing assurance on model risk management across all stages of a model's lifecycle. This includes developing and delivering a relevant assurance plan, coordinating monitoring and reporting, and...

Serve Your Customers Better with a Career in Financial Difficulties ManagementTesco Bank is seeking an experienced professional to join its Credit Risk team as a Customer Outcome Specialist. As a key member of the team, you will be responsible for developing and maintaining strategies to support vulnerable customers when they face financial difficulties.Key...

Job Title: Quality Assurance LeadAbout the Role:The Quality Assurance Lead is a critical position in our organization, responsible for overseeing product quality and resolving plant quality issues. This role requires proactive interaction with customer and supplier representatives, as well as various internal departments, to ensure effective resolution of...

About UsWe are Nucleus Financial Platforms, a leading provider of retirement solutions. Our mission is to create a platform that puts the customer at its heart.Job Title: Lead Business Risk AdvisorEstimated Salary: £80,000 - £110,000 per annumAbout the RoleWe are seeking an experienced Lead Business Risk Advisor to join our team. As a key member of our...

We are looking for a dedicated Quality Assurance Lead to join our client's team in Wells, Somerset. As a Quality Assurance Lead, you will play a key role in ensuring the quality and safety of food products manufactured by our client.Your primary responsibility will be to oversee the development and implementation of quality management systems, ensuring...

Job DescriptionAs a Quality Assurance Lead at Recra Consulting, you will play a crucial role in ensuring the highest standards of quality in our products and services. This position requires a strong background in quality engineering, with a focus on leading and mentoring a team to achieve excellence in quality management.Key ResponsibilitiesQuality...

Cyber Security Transformation ProgrammeScottish Power is embarking on a Cyber Security Transformation Programme to enhance our cyber security posture. We're seeking a Cyber Assurance and Compliance Lead to help define, implement, and manage the Cyber Security Assurance Model and track the Regulatory Compliance posture across ScottishPower.The role will lead...

Key Role in Elevating Customer Experience & Driving Business SuccessWe are seeking a seasoned leader to spearhead our customer experience strategy, driving positive business outcomes across our insurance portfolio.About the Job:Develop and execute comprehensive customer experience strategies aligned with business objectives and regulatory...

About the RoleWe are looking for a passionate Teaching Assistant to support pupils with complex needs, including Autism, SEMH, ADHD, Non-Verbal and Pre-Verbal and Communicational difficulties, at our school in Kirkby Lonsdale.Key ResponsibilitiesSupport pupils with complex needs in the classroom and during outdoor activities.Prepare learning materials and...

Role OverviewWe are seeking a skilled Customer Support Administrator to join our team at Intrum. As a key member of our customer support team, you will play a vital role in providing exceptional customer service and resolving financial queries.Key ResponsibilitiesSupport customers via email and digital channels, providing tailored solutions to their...

About the RoleJoin our team at SSEN Transmission, where we take pride in owning and operating the high-voltage electricity transmission network across the north of Scotland. We transport energy from where it is generated to wherever it is needed, ensuring a safe and reliable electricity supply for the communities we serve.The Scotland England Green Link...

Cyber Security Assurance and Compliance LeadAbout the RoleThis is an exciting opportunity to join ScottishPower as a Cyber Security Assurance and Compliance Lead. As a key member of our team, you will play a critical role in defining, implementing, and managing the Cyber Security Assurance Model and tracking the Regulatory Compliance posture across...

About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a Customer Service Representative, you will be responsible for handling inbound calls from customers regarding their life assurance, savings, investments, or pension plans.Key ResponsibilitiesProvide exceptional customer service to customers over the...

Cyber Security Assurance and Compliance LeadAbout the RoleWe are seeking a highly skilled Cyber Security Assurance and Compliance Lead to join our team at ScottishPower. As a key member of our Cyber Security team, you will be responsible for defining, implementing, and managing the Cyber Security Assurance Model and tracking the Regulatory Compliance posture...

Information Assurance ExpertEstimated Salary: £67,500 - £77,500 per annumLocke & McCloud is seeking an Information Assurance Expert to join their team in Glasgow. This role involves supporting clients in resolving Identity and Access Management (IAM) and cybersecurity challenges, requiring a deep understanding of IAM controls, strategic planning, and...

Job DescriptionServing our customers, communities, and planet a little better every day is at the heart of what we do. As a Vulnerable, Pre Arrears and Customer Outcome Specialist, you will be leading our Financial Difficulties team within Credit Risk at Tesco Bank.About the RoleThis is a management level position that involves coaching and developing both...

Data Science Lead – Scotland Chapman Tate Associates is seeking an experienced Data Science Lead to join their team in Glasgow. In this role, you'll lead a group of talented data professionals, driving data-driven insights that shape business strategy and deliver measurable impact. Key Responsibilities: Lead a team of nine data science professionals,...