Administrative Support Officer
3 weeks ago
Position Overview
We are pleased to announce a rewarding opportunity to become a part of the Birmingham Drug Recovery Team (BRT) at HMP Birmingham in the capacity of an Administrative Support Officer. We seek a motivated and proactive individual to join our dedicated and welcoming team.
This role includes an environmental allowance for working in a secure setting, along with access to exceptional support and professional development opportunities, contributing to a service that is continuously evolving.
The BRT is committed to enhancing the quantity and quality of treatment available to individuals in custody who require assistance with substance misuse, focusing particularly on early intervention and support during initial custody. This position is vital in assisting with the monitoring and reporting of treatment outcomes, as well as providing support to the BRT team.
The ideal candidate will possess a diverse range of administrative and clerical experience, preferably within a healthcare setting, although other relevant administrative backgrounds will also be considered valuable.
Key Responsibilities
As a member of the BRT team at HMP Birmingham, the successful applicant will play an essential role in delivering a high standard of service.
In addition to the summary provided, candidates are encouraged to review the complete job description and person specification documents associated with this position.
Responsibilities include general administrative tasks, maintaining information systems and spreadsheets, providing support for team meetings, including taking minutes, managing filing systems, scanning documents, processing correspondence, answering phone calls, and handling emails.
Candidates should possess strong computer skills, with proficiency in Excel, Word, and Outlook, and the ability to work independently. Excellent organizational skills and the capacity to manage competing priorities are essential. Strong interpersonal skills and a professional telephone manner are also required to effectively collaborate with staff.
About Our Organization
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our dedicated team of 4,000 clinical and support staff is committed to enhancing mental health and wellbeing, serving the needs of approximately 70,000 individuals annually. We offer a variety of mental health services across Birmingham and Solihull, as well as specialized services on a national level. Our organization is also involved in medical, nursing, and psychology training, and we take pride in our esteemed reputation for research and innovation.
Our community is culturally diverse, often characterized by significant levels of deprivation, which increases the demand for our services and necessitates our commitment to ensuring equitable access to care. We are a compassionate, inclusive, and dedicated team working collaboratively to provide exceptional care and support to our community. If you are seeking a place where you can truly make a difference in people's lives, we invite you to consider joining our team.
Job Responsibilities
For further details regarding the primary responsibilities, please refer to the attached job description and person specification.
Note
We are unable to accommodate applications from individuals requiring sponsorship to work in the United Kingdom.
Application Process
We encourage you to submit your application promptly, as this position may close earlier than the indicated closing date if a sufficient number of applications are received.
Essential Qualifications
- GCSE English Grade C or equivalent experience
- NVQ Level 2 in Administration or equivalent experience
- Proficient in Microsoft Office Applications
- Strong written and verbal communication skills
Desirable Qualifications
- Familiarity with SystmOne
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